Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Voir plus
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Lisez les avis des autres
I purchased CPAP.com’s $99 Wesper home sleep test specifically because the product was advertised as a multi-night test, with instructions indicating testing over 2–3 nights and physician review o... Voir plus
CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Voir plus
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Voir plus
À propos de l'entreprise
- Magasin de matériel médical
- aussi dans
- Pharmacie
Écrit par l'entreprise
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Coordonnées de contact
13235 N. Promenade, 77477, Stafford, Etats-Unis
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 26 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Outstanding customer service!
1st thing - when I called customer service, I wasn't put on hold. Mary B. was helpful and friendly. She was so calmly efficient that she kept me calm while she took care of all my needs before I realized it! I will definitely be a repeat customer with this company.
Great experience!
Mary was a great help today with my CPAP order. She answered my question and got my order together and was very pleasant and professional in the process. Thank you Mary!
Juliene was excellent and provided the possible customer service
Juliene was excellent and provided the best, possibly brlr
Exceptional customer service!
When I called today I was pleasantly surprised by not getting put on hold and getting a live rep right away! Daryl was very knowledgeable, patient, a great listener, and assisted me with all my questions! I was super comfortable during my conversation and will remain a CPAP.com for life!!
Great service -very friendly
I was blessed to have Mary B. help me with my order today. I was in need of a cpap mask for an upcoming vacation. She helped me to get my order expedited so I would have it before I left on vacation. I would highly recommend doing business with cpap.com.
Wonderful!
Mary was very kind and very efficient…
Mary was very kind and very efficient in handling my requested changes to a recent order.
Korinne with CPAP.com was so nice and thoughtful!
Korinne with CPAP.com was so nice and thoughtful in helping me set up my ResMed AirMini machine to get the right pressure and ramp up settings. She also showed me some other cool stuff the machine can do so that I can get a better night's sleep.
CPAP.COM has the best customer service…
CPAP.COM has the best customer service of any of the 50 or so online vendors I have used over the past decade. Mary B was exceptionally helpful in my interactions today. The CPAP.COM Support team is always courteous, extremely knowledgeable, and efficiently helpful. I recommend CPAP.COM with the utmost enthusiasm.
Amazing customer service
Amazing, knowledgeable , and super helpful and friendly customer service. Possibly the best experience I have ever had placing an order via phone call. 10 out of 10 I will definitely place my order via phone again!
I had a wonderful experience with…Brandy
I had a wonderful experience with Brandy. She was all of - very knowledgeable about her products, kind and professional.
She is a definite asset to cpap.com.
Thanks for the great service!
I was pleasantly surprised at how quick and efficiently Mary B. was able to solve my issue. Thanks for the great service!
A++ Customer Service
I just got off the phone with my customer service rep, Daryl. I gave him and the company ⭐️ ⭐️⭐️⭐️⭐️, but seriously, that’s not enough. Daryl was friendly. Daryl was courteous. Daryl was patient. Daryl was professional. Daryl was obviously competent. It may sound like he was just doing his job, but we all know that in the today’s world of customer service, the bar is so much lower. It was wonderful, great, refreshing, reassuring to receive such outstanding service. Frankly, I had no allegiance to cpap.com prior to this call, but I do now! Facts…I had bought the wrong product. He found me the right one. Took care of the exchange right there on the phone. And did it with all the right touches. Made my day a whole lot better, for sure. Daryl is undoubtedly a valuable member of the cpap.com team. Cpap.com and Daryl, keep up the excellent work! THANK YOU!
Brad Nadborne, Chicago, Illinois
The BEST customer service!!!
The BEST customer service! Brandi was new her stuff, pleasant, polite and engaged. Every business needs a Brandi!
Daryl help was Great
Daryl, helped me through the process of buying a ResMed Mini for travel. I had several questions that were answered explaining how everything worked and how to easily provide prescription.
Georgia was such a help
Georgia was such a help. I had trouble getting my Rx renewal documents and she hung in there with me till the bitter end. lol. without here it wouldn't have been worked out.
Great customer service / intake for my…
Great customer service / intake for my new cpap appliance. Thanks Jacqueline!
Brandy
Brandy, Was very helpful and answered all of my questions. She helped me set up an account, and order the travel device that I needed. Thank you so much for your help.
Excellent Service via Phone
The service representatives I spoke with were very helpful with a complex login issue. The first was able to merge account details from two previous email addresses into one with my current email address. The second rep, Mary B., finalized the transfer of my existing prescription to the new account very efficiently! Both representatives were very courteous and skilled, letting me know what they were doing at each step. Excellent customer service and skill with the IT system. Thank you!!
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