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Lisez les avis des autres

Noté 1 sur 5 étoiles

This was horrible the waitress was rude and unwilling, the environment is unpleasant a leak in the middle of the store not being dealt with. We waited 10 minutes just to be spoken with when it wasn’t... Voir plus

Noté 5 sur 5 étoiles

We visited Basildon Creams for a birthday treat and had ice creams, waffles, milkshakes, and a latte – everything was absolutely lovely. There was a small miscommunication when ordering, but Rumaysa... Voir plus

Noté 1 sur 5 étoiles

Reporting to Southwark Council‼️ Peckham dreams Opened my take away order to find what looked like baby cockroaches jumping around in the bottom as well as some dead squashed ones they were ve... Voir plus

Noté 1 sur 5 étoiles

absolutely shocking! me yes changed reduced options website doesn’t allow full options check out process online is ridiculous requires home address when sitting at a table for no reason websi... Voir plus

À propos de l'entreprise

  1. Restaurant de desserts

Écrit par l'entreprise

From humble beginnings in Southall, West London, the focus has always been on customer service, a great and simple product offering and only the best quality. This has been our recipe for success. Embodying the fun, colourful and delicious, Creams offers the ultimate wow-factor experience. At the centre lies our unmissable selection of mouth-watering, freshly made desserts, from waffles, crêpes and sundaes, to cakes, sorbets, gelatos and vegan desserts. We even make our own signature Creams gelato with ingredients sourced straight from Italy. Hand-crafted and made in England at our own factory, we believe this helps us bring the finest quality ice cream to our desserts.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Sadly gone so far downhill!

Sadly gone so far downhill. I went into the Finsbury Park branch, which never really been that great.Not only could the place do with a refurb but they could also look at not changing the menu(for the worst)every week. The cookie dough used to be our favourite but it seems they no longer give you whole oreo cookies and it’s all very sparse and you now have to pay EXTRA for the soft serve which used to come with the dish. Speaking of dishes our last order of cookie dough wasn’t baked in the usual oval deeper dish but was given on a flat square plate and it was so much less than we usually get. And the prices have been raised yet again and you get less? It’s clear judging from the other reviews this company really do not care at all.

25 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

This is the best desert place possible

This is the best desert place possible, me and my friends decided to go to creams and as it was my friends birthday we sang happy birthday. The manger then came up and gave us a free birthday cake with a candle on it. Great service free ice water 10/10

27 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

HOUNSLOW EAST disgusting management…

HOUNSLOW EAST disgusting management and staff no clue i work in a shop further along and on Saturday 25.05.24 the manager decides to double park his car blocking everyone else in and staff from other shops waiting 45 minutes to get out luckily the other car double parked moved or we would never of got out no respect for anyone bad attitude then on Monday I go to the shop to ask how to complain and told sorry I don't know --Should not be left alone if cannot help customers and then to be told the manager is the owners son so I will complain to CEO disgrace no shop staff round here now will use this shop

25 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

My 15 year daughter and her friends…

My 15 year daughter and her friends visited the Leamington Spa store for a treat before her visit to Birmingham Children's Hospital for a bowel operation, however during her visit male staff members entered the female toilets even though she said told them she was in there and still using them!

She was obviously very upset by this and so was I so as soon as I heard I tried to contact the store to complain, but there is no phone number so I complained to the franchise head office in London and spoke to Roisin who seemed very concerned by what had happened and promised the area manager would contact me with in two days.

Almost a month later, multiple emails and calls and I have not had any response from anyone about why they think it is acceptable to allow male staff members in to the female toilets, especially when children are in there, and so I would not recommend this business to anyone!

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

so good

so good! lovely staff…dont listen to the haters guys!

16 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

Tasty, but rude staff.

Really enjoyed my visit to creams cafe in middlesbrough. I went with two friends a couple weeks ago and ordered the cookie dough and it was delicious. Despite being sickly, I ate every last piece and so did both of my friends. Definitely difficult to eat for those without a sweet tooth though. A little expensive but completely worth it! My only problem was when I arrived I wasn’t acknowledged by the staff and was a little confused on whether to wait to be directed to a table or to just sit down. This was furthered by not knowing whether to order at the till of have my order taken. But all in all, I really enjoyed it there and the wait was not long.

29 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

vile cookie dough

i just got a cookie dough from creams and it is rock hard and cold! i got it, jumped straight in a taxi and ate it right away but was still rock hard and vile!!!

9 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst Experience from management

I went into Creams with a friend to get a coffee and to treat ourselves to a hot doughnut. How difficult can it be ?. Very apparently. We ordered and shortly afterwards a cold doughnut arrived with coverings. We asked for a replacement. It returned after being microwaved. Doughnuts are now hard. We asked for our money back and were refused. We asked to speak to the manager Ramsha who was out. we were given her mobile number 07380883005. We complained and she said she would phone us back, but she didn't. she then turned the phone off. Quite happy to take money but doesn't want to supply the correct food that you ask for. Dont waste your money.

6 mars 2024
Avis spontané

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