Creams Cafe Avis 

313
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Visiting the telford cafe was an appalling experience .it took along time for food to be thrown onto our table by the disgusting member of your rude staff. If iwas a manager at this location I would... Voir plus

Noté 5 sur 5 étoiles

We visited Basildon Creams for a birthday treat and had ice creams, waffles, milkshakes, and a latte – everything was absolutely lovely. There was a small miscommunication when ordering, but Rumaysa... Voir plus

Noté 1 sur 5 étoiles

This was horrible the waitress was rude and unwilling, the environment is unpleasant a leak in the middle of the store not being dealt with. We waited 10 minutes just to be spoken with when it wasn’t... Voir plus

Noté 1 sur 5 étoiles

Reporting to Southwark Council‼️ Peckham dreams Opened my take away order to find what looked like baby cockroaches jumping around in the bottom as well as some dead squashed ones they were ve... Voir plus

À propos de l'entreprise

  1. Restaurant de desserts

Écrit par l'entreprise

From humble beginnings in Southall, West London, the focus has always been on customer service, a great and simple product offering and only the best quality. This has been our recipe for success. Embodying the fun, colourful and delicious, Creams offers the ultimate wow-factor experience. At the centre lies our unmissable selection of mouth-watering, freshly made desserts, from waffles, crêpes and sundaes, to cakes, sorbets, gelatos and vegan desserts. We even make our own signature Creams gelato with ingredients sourced straight from Italy. Hand-crafted and made in England at our own factory, we believe this helps us bring the finest quality ice cream to our desserts.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

313 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,4

Tous les avis

(313)

39 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Tasty, but rude staff.

Really enjoyed my visit to creams cafe in middlesbrough. I went with two friends a couple weeks ago and ordered the cookie dough and it was delicious. Despite being sickly, I ate every last piece and so did both of my friends. Definitely difficult to eat for those without a sweet tooth though. A little expensive but completely worth it! My only problem was when I arrived I wasn’t acknowledged by the staff and was a little confused on whether to wait to be directed to a table or to just sit down. This was furthered by not knowing whether to order at the till of have my order taken. But all in all, I really enjoyed it there and the wait was not long.

29 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

vile cookie dough

i just got a cookie dough from creams and it is rock hard and cold! i got it, jumped straight in a taxi and ate it right away but was still rock hard and vile!!!

9 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst Experience from management

I went into Creams with a friend to get a coffee and to treat ourselves to a hot doughnut. How difficult can it be ?. Very apparently. We ordered and shortly afterwards a cold doughnut arrived with coverings. We asked for a replacement. It returned after being microwaved. Doughnuts are now hard. We asked for our money back and were refused. We asked to speak to the manager Ramsha who was out. we were given her mobile number 07380883005. We complained and she said she would phone us back, but she didn't. she then turned the phone off. Quite happy to take money but doesn't want to supply the correct food that you ask for. Dont waste your money.

6 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Despite waiting nearly an hour for our…

We waited almost an hour for our order, others who arrived later received theirs first. Securing a table took around 20 minutes, and it was dirty. Despite repeated requests, no one cleaned it, forcing us to clear the table ourselves. The overall experience was unpleasant, but the food was good. Their service, cleanliness, and time management were disappointing.

In all of this, despite complaining. They only gave a dismissing ‘sorry’ that I could barely hear.

2 mars 2024
Avis spontané
Noté 2 sur 5 étoiles

So disappointed with my visit this…

So disappointed with my visit this afternoon 1st March. Took my granddaughter there as a treat for her visit to us. The crepes were cold and so hard it was difficult to cut. Only wished l had complained there and then. The toilet was disgusting as it was covered in brown stains in the bowl. Obviously never cleaned with disinfectant. Won’t want to go there again. For £30 for two crepes and three soft drinks this is completely unacceptable. They also mentioned savoury meals on the menu. We were told this was not available in the Camberley branch. Why was this not erased in the menu?

1 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t listen

Yet again they can’t follow simple instructions, ordered 2 large one regular, and got 2 regular and one large, asked for no cream, all came with cream

25 février 2024
Avis spontané
Noté 1 sur 5 étoiles

It was horrible me and all my friends…

It was horrible me and all my friends found a fly in our food and didn’t want to give a refund but the fact is that the waffle was barely cooked on the inside and it was £8.95 for just a waffle and a couple of sprinkles of chocolate and two scoops of ice cream that was tiny and one Oreo

15 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Went to slough branch today

Went to slough branch today. Sorry but we as a family were looking forward to it. Unfortunately, was very tasteless. Only nice item was the tortilla chips.

22 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

disgusting language towards costumers…

disgusting language towards costumers made us feel very uncomfortable food quality was bad crepe was soggy did not have any flavour workers were very rude and disrespectful using swear words in front of kids disgraceful behaviour do not recommend coming here !!!

22 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

You have disgraceful service

You have disgraceful service, your employers swear at children. They were rude and inappropriate. It was 2 ladies at the Walsall branch, one called Sarah and the lady she works with. She was completely out of order and extremely unprofessional and I don’t recommend coming here.

22 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

I visited the cafe in Epsom on 20th December around 1pm with my elderly mother. The service by the young male staff member on duty was excellent, he was full of enthusiasm and attended to all of our requests with so much patience and kindness. Thanks once more. The crepes were also delicious!

20 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Good service

Impressed by their efficiency during a busy period! I will recommend this place due to the service being outstanding, and the crepes were truly delightful

18 décembre 2023
Avis spontané

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