Entreprise fiable (plusieurs achats : Seiko / Citizen / Pi Ratio). Prix intéressants. Produits conformes. Choix important permettant des comparaisons. Je consulte systématiquement le site avant tout a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Livraison rapide mais la photo n est pas la montre que j ai reçu, les index ne sont pas noir mais argenté, c était un détail qui me plaisait dans la montre et l’a rendait vintage la elle est plus cla... Voir plus
L'entreprise a répondu
J'ai acheté une montre Seiko sur Creative Watches à un prix imbattable. Le site permet de régler l'ensemble des taxes directement en ligne, et malgré cela, j'ai bénéficié d'une remise de 20 %, ce que... Voir plus
L'entreprise a répondu
Pour un premier achat sur cette plateforme, j'avais peur. Au final la montre commandée est bien arrivée en une semaine, et elle est authentique. J'ai lu des avis se plaignant des frais supplémentaires... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de CreationWatches
Écrit par l'entreprise
Creationwatches.com started in 2006 in Singapore with one goal in mind – to provide a large variety of wrist watches and other dressing accessories to customers around the world at discounted prices through a top-notch service. Today, 1 Million+ customers from 100+ countries lovingly acknowledge and endorse us as their most trusted retailer who offers only authentic watches and a limited number of hand-picked collections of authentic custom jewellery, charms wallets, belts, eyewear and writing instruments.
Visit Our Website Contact US
Coordonnées de contact
4,5
Excellent
15 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de CreationWatches
Dear Alexandre,
We extend our sincere gratitude for taking the time to share your feedback with us.
Your positive comments regarding your recent watch purchase from our store and the service you received have truly warmed our hearts. Ensuring a seamless and enjoyable experience for our customers is our foremost priority.
Rest assured, we are committed to maintaining this standard of excellence, and we eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please don't hesitate to reach out to us at cs@creationwatches.com . We are dedicated to your satisfaction.
Best wishes,
Sally
Ratio freediver
Belle montre pour un prix raisonnable. Envoi rapide et soigné. Très satisfait.
3 août 2025
Réponse de CreationWatches
Dear Philippe,
We extend our heartfelt gratitude to you for sharing your feedback with us.
It brings us great joy to know that your recent watch purchase from our store brought you satisfaction and that our service lived up to your expectations. Ensuring a smooth and pleasant experience for each of our customers is paramount to us.
Please be assured that we remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any inquiries, please feel free to reach out to us at cs@creationwatches.com . We are at your service!
Warm regards,
Sally
Parfait
Parfait. Tout s'est passé comme prévu. Frais de douane avec la commande longue, mais toujours plus intéressant quand même. La montre orient est tout simplement magnifique.
9 juillet 2025
Réponse de CreationWatches
Dear Cagdas,
Thank you immensely for providing us with your feedback.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations bring us immense joy. Ensuring a seamless and delightful experience for each of our customers is of paramount importance to us.
Please be assured, we are dedicated to maintaining this standard of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at cs@creationwatches.com . We are here to assist you in any way we can!
Best regards,
Sally
Envoie soigner et rapide avec la…
Envoie soigner et rapide avec la carte seiko nickel je recommande se site 👍👍👍👍
30 juillet 2025
Réponse de CreationWatches
Dear Jablonski,
Thank you sincerely for providing us with your valuable feedback.
We are elated to hear about your positive experience with your recent watch purchase from our store and the satisfaction you derived from our service. Ensuring a seamless and enjoyable journey for our customers is the cornerstone of our commitment.
We are steadfast in maintaining this standard of excellence and eagerly look forward to the privilege of serving you again in the future. If you have any questions or require assistance, please don't hesitate to contact us at cs@creationwatches.com. We are here to assist you.
Best regards,
Sally
Réponse de CreationWatches
Dear Marco,
Thank you sincerely for taking the time to share your valuable feedback with us.
We are truly pleased to learn that your recent watch purchase from our store brought you satisfaction and that our service was able to meet your expectations. Ensuring a seamless and enjoyable experience for all our customers is at the core of our mission.
We are dedicated to upholding this standard of excellence and eagerly look forward to the opportunity of serving you once again in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us at cs@creationwatches.com . We are always here to assist you!
Best regards,
Sally
Produits vraiment bas de gamme
Produits vraiment bas de gamme.
Montre seiko achetée en 2024 en panne mais garantie revendeur passée comme par hasard ! Achetée 133 euros, jetés à la poubelle.
Je déconseille !
25 juillet 2025
Avis spontané
Réponse de CreationWatches
Dear Customer,
We sincerely apologize for the inconvenience you've experienced with your Seiko watch. We understand your frustration, especially given the circumstances.
While we strive to provide the best possible solutions, we regret that the warranty on your watch expired over two months ago. Nonetheless, we have done our best to assist you in this situation.
If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is important to us.
Warm regards,
Sally
Livraison en 5 jours, super
Nous avons commandé une montre le jeudi sur leur site à Singapore et le mercredi matin suivant à 9h, nous avons reçu la montre.
Je me suis renseigné auprès de leur service de support concernant les frais de douane, car ils mentionnaient qu'ils n'étaient pas dans le prix. Il y avait la possibilité de commander via DHL, toutes taxes incluses. J'ai donc payé 56 CHF de plus et plus rien eu à payer lors de la réception.
J'ai lu beaucoup de commentaires négatifs sur le fait de devoir payer la douane. Quand on commande sur internet, la première chose est de savoir où se trouve le commerce... C'est clairement marqué sur le site que c'est Singapore. Et dans les conditions de vente, il est clairement marqué que l'on doit payer la douane...
Même avec les frais de douane, j'ai tout de même économisé 180 CHF.
Savoir lire ça aide aujourd'hui...
Pour moi creationwatches.com est un site top et très recommandable qui vaut 5 étoiles!
16 juillet 2025
Avis spontané
Réponse de CreationWatches
Dear Marc,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
Réponse de CreationWatches
Dear Frederic,
Thank you so much for your kind words about the quality of our products – we’re thrilled to hear you’re happy with your purchase! 😊
We completely understand your frustration with customs fees, and we're always looking for ways to make international shipping more affordable and transparent. Your feedback helps us improve, and we truly appreciate you taking the time to share it.
Best wishes,
Sally
Parfait
Livraison rapide, montre conforme à ma demande et bien emballée, je recommande 🤩
16 juillet 2025
Réponse de CreationWatches
Dear Thomas,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
Rapport qualité prix au top
Rapport qualité prix au top , envoie soigné et rapide bravo !
25 juin 2025
Réponse de CreationWatches
Dear Frederic,
We extend our sincere gratitude for taking the time to share your feedback with us.
Your positive comments regarding your recent watch purchase from our store and the service you received have truly warmed our hearts. Ensuring a seamless and enjoyable experience for our customers is our foremost priority.
Rest assured, we are committed to maintaining this standard of excellence, and we eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please don't hesitate to reach out to us at cs@creationwatches.com . We are dedicated to your satisfaction.
Best wishes,
Sally
Rien à signaler
25 juin 2025
Réponse de CreationWatches
Dear Dariusz,
Thank you for taking the time to share your feedback on Trustpilot. We sincerely apologize for the inconvenience you experienced regarding your order.
We want to clarify that we handed over your order to our courier partner on time. However, delays in shipment delivery can occasionally occur due to factors such as customs clearance and weekend processing, which are beyond our control. We appreciate your understanding in this matter.
We are pleased to see that your shipment has already been delivered. If you have any further questions or require assistance, please do not hesitate to contact our customer support team at cs@creationwatches.com. We are here to help!
Thank you for your understanding.
Best Regards
Sally
Trop de taxes après l'achat
20 juin 2025
Réponse de CreationWatches
Dear Florent,
Thank you for your feedback regarding your recent purchase. We understand that unexpected charges, such as VAT, tax, or customs duties, can be frustrating.
We would like to clarify that our product prices do not include these charges. They are determined by the customs authorities in your country, and unfortunately, we have no control over them. This information is clearly stated on our website, including in the shipping options, terms and conditions, and FAQs, to ensure transparency at the time of purchase.
While we cover shipping fees, any import duties or customs charges are the responsibility of the buyer. We wish we could predict the timing and amount of these charges, but they are entirely at the discretion of the customs authorities.
If you have any further questions or concerns, please feel free to reach out to us at cs@creationwatches.com. We're here to help!
Best Regards
Sally
Réponse de CreationWatches
Dear Customer,
We extend our sincere appreciation to you for sharing your feedback with us.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations are sources of great pride for us. Ensuring a seamless and satisfying experience for all our customers is fundamental to our values.
We remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any questions, please feel free to reach out to us at cs@creationwatches.com . We are always here to assist you!
Warm regards,
Sally
Montre arrivé en parfait état
Après avoir raté une promotion en France sur la montre que je voulais, je l'ai trouvée à un prix très intéressant uniquement sur creationwatches. Malgré les frais de douane(58€), cela restait plus intéressant que d'autres sites plus populaires.
Pour ceux qui se demandent, oui, la montre est une vraie donc non ce n'est pas une copie.
En ce qui concerne la livraison, je n'ai attendu qu'une semaine, donc ça reste raisonnable.
30 mai 2025
Réponse de CreationWatches
Dear Customer,
Thank you so much for your kind words and thoughtful feedback! 🌟
We’re thrilled to know you’re happy with your new watch and that your experience with us met your expectations.
Your satisfaction means the world to us, and it's always a pleasure to hear that our efforts to provide excellent service are appreciated. Should you need any assistance or have any questions in the future, please don’t hesitate to get in touch — we’re always here to help!
We look forward to welcoming you back to CreationWatches again soon.
Best Wishes,
Sally
Juste catastrophique n’achetez pas
La montre arrive 3semaine et demi après l’avoir commandé… + frais de douane de 16€ à payer si je veux mon colis + montre dit « homme » qui s’avère une fois reçu « femme » tout du moins cadran bcp plus petit que sur la photo donc la montre fait très efféminé + emballage catastrophique ils disent de payer 8€ pour la boîte d’origine euuuh j’attends encore de voir où est ce qu’elle est cette fameuse boîte… n’achetez pas la :/
3 juin 2025
Avis spontané
Réponse de CreationWatches
Dear Customer,
We sincerely apologize for the inconvenience you've experienced with your order. We understand your frustration regarding the delivery time, customs fees, and the watch's size.
We want to clarify that our product prices do not include VAT or import taxes. Unfortunately, customs duty charges are determined by your local customs authorities, and we do not have control over these fees. This information is clearly stated on our website, particularly next to the shipping options and across various pages, such as our terms and conditions, shipping information, and FAQs.
Additionally, we would appreciate it if you could provide us with your order details and any images of the watch to help us address your concerns more effectively. Please send this information to us at cs@creationwatches.com.
Thank you for your understanding, and we look forward to resolving this matter for you.
Best Regards
Sally
Réponse de CreationWatches
Dear Customer,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
Réponse de CreationWatches
Dear Hacene,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com . We are here to help!
Best Wishes,
Sally
C'est sérieux
Première commande, service rapide, 100% conforme à la désignation et 27 % de moins que la concurrence.
30 mai 2025
Réponse de CreationWatches
Dear Laurent,
Thank you so much for your fantastic review! We're thrilled to hear your first order exceeded expectations with fast service and great value. It means a lot that you found our product exactly as described and at such a competitive price. Looking forward to serving you again soon!
Best Regards,
Sally
Site opérationnel rapidement reçu la…
Site opérationnel rapidement reçu la montre 4 jour la montre est conforme pas de mauvaise surprise vaut mieux prendre avec l’options taxe comprise dans la livraison comme ça on sait à quoi s attendre car il y aura sûrement un taxe de dédouanement mais site top
21 mai 2025
Réponse de CreationWatches
Dear Abraham,
Thank you sincerely for taking the time to share your valuable feedback with us.
We are truly pleased to learn that your recent watch purchase from our store brought you satisfaction and that our service was able to meet your expectations. Ensuring a seamless and enjoyable experience for all our customers is at the core of our mission.
We are dedicated to upholding this standard of excellence and eagerly look forward to the opportunity of serving you once again in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us at cs@creationwatches.com . We are always here to assist you!
Best regards,
Sally
Good price and fast delivey.
23 mai 2025
Réponse de CreationWatches
Dear Pitto,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
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