Crown Currency Exchange Avis 

What a rip off!!. Lost almost 180AUD exchanging 500 AUD to VND. Please avoid

Friendly staff, but their rates have dropped off over the years. I have used them on three occasions, and their rates have always been very competitive, but this time they were very poor. I should have just stayed with my bank, it would have been much easier and saved me the bother of travelling to the city.
Bottom line, do your research (I wish I had)

People complain about their rates but if you don't negotiate, you're not going to get a good rate at any company. I go to Crown for the staff - they are always very friendly, very professional and I negotiate, so I always get a good deal. Seems like people just like blaming others for their own mistakes, blaming a retail company for existing just because they didn't do their research. See you when I go to Japan in December, Crown!

Jokers. 1 is saying i need someone to confirm as banknote of 500 eur is rare, 2nd beach with no sex, saying to my kid (1y.o) “aloo give back the pen” w T f- about banknote- she is not new, i cant take(not even 1 smash or cut or whatever). Prefer worst rate just not this jokers. Those ungraduated slaves has ZERO idea about professionalism.

Always great dealing with Kerrie at Crown Currency at the Pines Elanora. Always beats any other exchange service and gives grreat advice

OMG... Service 10/10. Best customer service ever, Tony (Anthony) was so good. Wealth of knowledge. Helpful.
Got us the best possible rates for our holiday. Nothing was a problem, I fully recommended dealing with Crown Money Exchange at Mount Druitt..

Service that showed no boundaries in assisting with a currency changeover. The delightful young lady had a pleasant mannerism with a professional and friendly approach and who made the transaction seem effortless and without complications. Pleasure to do business with her. A great asset to her organisation.

Kerrie at Elanora was pleasant but the exchange rate given was very unpleasant. Unfortunately, I didn't do my research before the transaction and could of saved myself quite of few $$ at Travelex. Won't get caught again.

Lovely lady at Crown Currency Exchange at Watergardens, Melbourne. Very friendly and knowledgeable. A great experience.

The girls and the service here are great and they have the best rates in Cairns. Will continue to use them . Keep up the great service.

Biggera Waters branch at Harbour Town was great. Lovely helpful staff and seniors don't pay fees 😊

Looking at the rate and the reviews I should have gone to Travelex. Very pleasant lady at Crown Currency Exchange Indooroopilly Shopping Town but a very unpleasant exchange rate. Had I left the shop and walked down to the Travelex Kiosk I would have saved us $36 (7%) on a $498 Indonesian Rupiah exchange. Walk down to Travelex and save yourself some money.

Roger

I exchanged AUD 100 to Philippine Peso today at Crown currency exchange Adelaide, which used to be Unimoni exchange. I used to get competitive rates from the previous exchange and I need only a small amount, therefore without doing any research, I just went ahead. The rate I got was only 1AUD = 27.54 peso, while on the internet, the rate could be 33.5 peso. Very disappointed, and will not go there again.

Crown Currency Exchange Booth on Pitt Street Sydney which was run on both occasions I visited by George the Soccer Referee made me feel as if I was not getting ripped off. He was polite charming and helpful. I was happy to revisit and do extra business. Will recommend Crown to friends thank you George and as a Soccer fan supporting Brighton & Hove Albion in the UK, it was great not to be done over, by a referee for a change👍

Liverpool crown exchange
Exchange rate to Philippine currency pesos way below the market rate .
I have been giving rate 28.2 and should be around 36 or 37 .
I exchanged A$425 and I got 12000 Pesos
I lost around 3500 Pesos.
Never again .

Had some HKD exchanged today at Castle Towers store in NSW. They gave a good rate and essentially matched the price of an online rate from a competitor. Had plenty of smaller notes which was helpful. Previous experiences with other stores only had larger notes which are problematic when you want them for tipping.
Easy exchange. No preordering required. No wait time, plenty people queueing at a competitor store, however their rates weren't as good. Do your online research before you go.

Absolutely worst experience, they don’t pretty much accept world rates or even close to it.

Example 1AUD = 16,381 world rate
Crown currency 1AUD = 12, xxx

RIP OFF !! ( Perth carousel branch)

Crown Currency Exchange in Cairns have the worst rates and slow pedantic service.

Two days ago my daughter and partner went to crown money exchange in marrickville and converted $2400 aud to Vietnamese Dong and was given 25000000 dong now she is in Vietnam she rang me today to tell me she took out the vietnamese Dong that she put away for the trip and counted out only 16000000 dong so what happened to the other 9000000 dong and as they are only new to travel I checked the exchange rate today and $2400 aud exchanges to $39300180.48 vietnamese Dong not $25000000 Dong. Someones rubbing their hands together and it isn't my daughter who has been quite distressed over this and isn't a good start for her first big adventure.When she returns we will be taking this matter further and reporting it to Department of Fair Trading fortuantly she still has her reciept for the exchange. This is a criminal act I'm not going to say that this is how the whole company operates but staff the Marrickville outlet need to be investigated.

Upon questioning the validity of a significantly inflated exchange rate from AUD to vatu, the staff member from Crown Currency, Maroochydore, told me their inflated price, although higher than other money exchange places, is no different from purchasing a more expensive avocado at Woolworths only to find out it was cheaper at Coles, she refused to refund my exchange, then proceeded to threaten to sue me if I went public with our experience. She may need an education in the law because one of us committed a sue-able offence and it sure wasn't me.