Crown Currency Exchange Avis 

My husband and I with not knowing too much about the best ways and times of ordering money with our once in a life time holiday. Jacqueline's approach to us made us feel as if we were friends and just not a number in the queue taking money off you. I will defiantly be back for future holidays cash. 100% satisfied. Jacqueline is amazing and a massive asset to this business. Will recommend to everyone to go here for money exchange.

A real rip off. It does not deserve a 1.

I recently visited Crown Currency Exchange at Woden Plaza in Canberra. I wont be returning or be recommending this rip off currency exchange kiosk.

I went there today to get Korean Won for an upcoming trip and it did not sound right compared to the rate used for my upcoming hotel booking in Seoul.

I tried to check the rate on Google but for some reason Google was not working. Odd because it had been working on my phone prior to this. So much for being able to do a comparison or check on the rate offered.

I did not proceed with the offer of paying over 150 AUD for 100,000 Korean Won. The representative tried to make out it was a good deal.

The representative also stated that they do not sell at the Google rate. I knew that but checking on Google later the rate was a real rip off.

I used my Wise card afterwards and for 150 AUD I got 128,000 WON so a rip off of nearly 30% which is pathetic. I spoke to people at work about this and an Accountant advised that I would be better off to wait until I got to Seoul. So I will be taking AUD there to exchange which I am sure I will get far better rates of exchange.

Be very careful dealing with Crown Currency Exchange and do your research and compare your rates. You may also like other alternatives like Wise or a currency card. Having recently travelled to NZ it was a good alternative for me and I was able to withdraw NZD out of a local bank ATM at a good rate with no ATM service charge. Far better than this Crown Currency rip off.

I certain agree with another poster that this currency exchange company is the ‘Crown’ of rip offs.

Don't use Crown currency exchange. Their exchange rates are by far the worst. 🤬🤬🤬

Initially I didn't receive a good rate and the Asian lady/manager at the Carousel branch was very helpful in handling my objection.

I googled to exchange A$199.88 to AED and it said 463 Dirham.
They advertise Students and pensioner discount and my Wife is 72.
Vanessa at the Parkmore Shopping Centre gave her 355 Dirham so this exchange cost us 47A$ or 108 Dirham.

Don’t go there.Can’t believe I agreed to the shocking exchange rate.Very bad rate

I met Katrina and her fellow worker at Crown Currency at the Macquarie centre this afternoon.
Katrina was very professional, personable and clearly communicated to me all that I wanted to know.

She was a stand out to me in terrms of a customer service professional.

Crown are verging on thieves. I changed some currency on the Sunshine Coast in a hurry before heading overseas. Foolishly I didn't check prior on the going rate. When I questioned the exchange rate I was assured it was the best rate on offer and that was all they had left of that currency. After departure I quickly learnt I'd been duped by more than 33% on the exchange rate to the worst rate achieved while away while exchanging cash and paying by Visa. On return I emailed their head office and the scumbags didn't even give the courtesy of a response. AVOID them at all costs, they are parasites preying on the trusting public.
AB Coolum Beach

Avoid Crown Currency at all costs! They fleeced me out of nearly $500 with a rate equal to fraud! Their website claims to offer guaranteed competitive rates...JOKE! The Westfield Pitt Street shop had zero interest in resolving my dispute and told me their rates are marginal, they're an exotic shop and I should have done my research...at the time of purchase the lady didn't tell us the rate at any time. Their so called margins are almost 40% lower than banks! They even said it was too late for me to dispute as it had been more than 2 weeks since purchase, even though I'd just got back from Vietnam the day before! I have taken my case to NCAT, ASIC, ASSS and to a lawyer!

I should have read the reviews first. Was going to exchange 1k but thought 200 NZD for now till Monday, wish id waited? Got back 167.04 - couple of exchanges were doing for 185.72 ... aahh well

I changed on 30 of July 500 euros with CrownCurrency Exchange Australia… They gave me only 735 AU$… 1€=1.446AU$
At any normal bank, the rate was 1€=1,666AU$ the same day, but l learnt it after. I would get 833AU$ with my 500€.
My wife changed 500US$ for 675AU$, 1$=1,375AU$. In a bank, she would get for 500US$ 751AU$.
We lost 98+76 = 174 AU$ or 116US$ among 1051US$ (11%!!!) with this awful company of… swindlers. l think, even if it's not a kind qualification, that they really deserve it to apply such rates with foreigners… A company to avoid !!!

I changed 250AUD and was given a rate of 679.67007880 (170,000 KRW) at Crown Currency Sunshine Plaza
I arrived in Seoul and crossed the road to a money changer with no prices listed and put 250AUD on the counter and was given a rate of 880. (220,000KRW)
I noticed at Incheon Airport the rate was 909.78.
As credit cards are readily available in Korea my advice is that you are better off just using your credit card.

Crown Currency Exchange claim no fees but got ripped off when I converted $1000 aud to 81000 yen when Travelx was offering 86000.

Unfortunately, no reviews, no history, no info. Who are they?
Found link through Money Saving Expert, so con't be that bad, or a con, but I am more careful with my money exchange, than basic shopping.