Cruise Azure Parking Avis 

314
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was recommended this company by p&o after I forgot to book the complementary parking by CPS. I booked the day before I travelled. They luckily had space. They were very helpful on the phone and al... Voir plus

Noté 5 sur 5 étoiles

Great communication clear and precise, reminder text message day before cruise as a reminder of where to go and drop off details. At cruise port easy to finds look for the blue flag in short stay car... Voir plus

Noté 4 sur 5 étoiles

Parking at Southampton was great no problem 18th of July to the August 1 -14 days book again for next year April 12-24 I was charged £140 for 12 days my friend who is coming with me as charged £128... Voir plus

Noté 5 sur 5 étoiles

Couldn’t have been easier. A bit concerned to start off with as had not heard of Cruise Azure Parking before, however I needn’t have worried, and for all my future cruise bookings this will be my fir... Voir plus

À propos de l'entreprise

  1. Service de voiturier

Écrit par l'entreprise

We are a family run company operating out of Southampton. We provide both Meet & Greet and Park & Ride services to all Southampton terminals. We are fully insured as well as holding approval to operate from the port authority and are the only company approved by the Trading Standards. We take bookings through our website: www.cruiseazureparking.com with a secure checkout process. Should you have any queries please contact us at bookings@cruiseazureparking.com


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(314)

242 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. The guy told me what would happen when i gave him my key he gave me a ticket and exactly what he said happened.
No hanging around which is just what you need when coming home from a holiday.

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

It was as easy as pie

It was as easy as pie. Excellent experience and excellent staff. If you want no hassle parking experience I would strongly recommend them. I booked parking for a cruise holiday.

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Once again a fantastic service

Once again a fantastic service at a very reasonableprice-, we were met by a courteous, polite gentleman who assured us our car would be in safe hands, no queuing when leaving our car or collecting it - a quick efficient service ,we shall definitely be using them again.

26 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY

No stars are appropriate here.
Returning from our cruise on 7th June we were alarmed to discover that our car was not waiting for us in the designated place at the cruise terminal. We were subsequently driven to their compound which is an old car dealership in a very run down area of Southampton to find that our rear windscreen had been completely smashed during the riots that had taken place in the adjacent street on the 2nd June.
We were given a piece of paper with a crime number and told to get on our way.
When I had the rear windscreen replaced I discovered that there was additional damage to my sunroof requiring it to be replaced.
I contacted Azure to claim the cost of replacing the sunroof which was over £1,000 but they said that as the damage hadn't been pointed out at the time I collected the vehicle they could not accept responsibility. Even if they had accepted responsibility for the damage their terms and conditions rule out compensation for ANY type of damage or loss.Furthermore their advertised £2m Public Liability Insurance doesn't cover them for this type of damage or loss.

7 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

excellent service

very efficient. car was waiting on return even though the terminal had changed. Easy communication This is second time I have used them and wil do again.
Dave Baker

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A five star experience

First time with Cruise Azure and I am very impressed. Very efficient and friendly service. The communication and instructions certainly outdo CPS. I used the premium service and it was excellent. Will certainly book with them again.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

From start to finish the process was…

From start to finish the process was easy and efficient. We dropped our car and only had a five minute walk to the ship. When disembarking our car was waiting again just a short walk from the ship. Staff were polite and helpful.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We collected the vessel from one dock

We collected the vessel from one dock, and upon our return, it had been relocated to an entirely different dock. Our vehicle was waiting for us directly outside. We did not need to be concerned about how we would retrieve it. The service was highly professional.

9 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Stay well away total cowboys

Stay well away total cowboys our vehicle and 11 others were damaged they did not accept any of the damage they brushed it off and said it’s down to us to sort the carpark isn’t safe it’s a run down old car dealership. STAY AWAY !!!!! They left us stranded for 2 hours with no explanation

7 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

STAY AWAY!!!!

just now
New
Would give 0 stars if I had the option!
STAY AWAY FROM THIS COMPANY!!!!!
Over 10 cars damaged. No sorry no empathy and no putting it right
I’m now left out of pocket from paying for parking and coming back to a shattered back window on my vehicle .
They won’t pay for it or even refund the money for parking
The manager was a joke. He was rude and unprofessional completely obnoxious
Taken money I needed to feed my child to pay for their damages and left us to drive back with no window with a young child.
I have took this matter further and I will not rest till I have closure.
Fraud and rouge company need shutting down!!! The car park is not secure it’s an old car dealership with crap fencing anybody could walk in . Don’t make the same mistake we have please stay away

7 juin 2026
Avis spontané

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