Cruise Azure Parking Avis 

318
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

3rd time using Azure in early August - very easy to book online. On the day, drop car off after unloading right next to unloading point, the car is taken about 2.5 miles to their compound (can see it... Voir plus

Noté 5 sur 5 étoiles

Right from booking my parking to meeting and greeting , the process was super easy and professional. All the instructions and emails I received before hand put my mind at ease. Company was very easy t... Voir plus

Noté 4 sur 5 étoiles

Parking at Southampton was great no problem 18th of July to the August 1 -14 days book again for next year April 12-24 I was charged £140 for 12 days my friend who is coming with me as charged £128... Voir plus

Noté 5 sur 5 étoiles

Great communication clear and precise, reminder text message day before cruise as a reminder of where to go and drop off details. At cruise port easy to finds look for the blue flag in short stay car... Voir plus

À propos de l'entreprise

  1. Service de voiturier

Écrit par l'entreprise

We are a family run company operating out of Southampton. We provide both Meet & Greet and Park & Ride services to all Southampton terminals. We are fully insured as well as holding approval to operate from the port authority and are the only company approved by the Trading Standards. We take bookings through our website: www.cruiseazureparking.com with a secure checkout process. Should you have any queries please contact us at bookings@cruiseazureparking.com


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(318)

246 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easiest and most convenient parking…

Easiest and most convenient parking we’ve ever used. Great directions and instructions. Easy to find and both delivery and pickup went without a hitch. Friendly staff too. Would definitely use again.

8 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

All worked smoothly

All worked smoothly. I would prefer to know where vehicle is kept (no photo anywhere). Maybe, we might get a shock if it was shown! Hope not. Thank you.

2 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Close to the terminal

Close to the terminal, the person I saw was friendly and explained to me where to collect the car on my arrival.
The only problem was I could not see any one when we went to collect the car the person was sat in his car, that needs to be sorted out.

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unreliable if there's a delay.

We were on track to arrive at the port between 11am and 11.30am but the motorway was closed for at least 2 hours during which time we called Azure, who did not pick up, and advised them of our delay via a message. At 12.10 they called us and we advised them again telling them we had just started moving so were unsure how long we would be. They said they would wait until 3pm. Unfortunately there was another accident on the M271 just outside Southampton so we were delayed by another hour at least. We arrived in the short stay car park at 2.30pm but Azure were nowhere to be seen. We called them at 2.41pm to be told by the driver that he was there, even though he wasn't. The call cut off and he did not pick up again after that so we had to find somewhere else last minute to park. It was a nightmare!
On our return we took this up with them but they say their driver's bodycam states he waited until 3pm but they have provided no evidence, I guess because there is none. Despite having used them before they have refused to refund the £150 we paid and they are now ghosting us (very professional). Whilst the lady we spoke to on the day was trying to be helpful, the man on the phone when we called from the motorway and again from the car park was quite the opposite. Presumably he didn't want to wait around until 3pm and nor did he!
Don't risk using this company.

13 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service at both drop off and pick up very close to the cruise terminals. Competitive price too.

16 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Meet and greet that wasn't

I booked Meet and Greet due to our disabilities, believing it to actually being Meet and Greet as we had experienced on previous cruises and at airports. We even paid extra for the Meet and Greet service. Imagine our surprise to find that your service was not truly Meet and Greet, but park in the car park, quite a walk from the terminal, especially with baggage. Why call it and charge more for a Meet and greet when clearly its not. In fact we were informed at the terminal only CPS were allowed to have such a service.

2 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Booked Meet and Greet service met by a…

Booked Meet and Greet service met by a representative short walk to ship from car park. Return journey representative waiting same place with our car hassle free definitely recommend and will use again a great service

12 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience …

Very easy to book and information supplied was accurate to find drop off for parking. Representative ready to receive our keys and was there on our return. Very convenient location to the ship. Highly recommend. Excellent service. Thank you!

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

Amazing company. Very easy and straight forward. Rang them by mistake when saving their number I to my phone and they rang straight back.
Will always be using them!!
Thanks Guys you are amazing

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Was given parking ticket while my car…

Was given parking ticket while my car was in there procession.
Hmm how does that work.
Didn’t refund me either.
You have been warned

8 octobre 2025
Avis spontané
Logo de Cruise Azure Parking

Réponse de Cruise Azure Parking

Hello Mrs Talbot,

We have checked our records and your name did not appear. We also have no previous contact with you regarding any car parking ticket.
It is possible that you may have contacted the wrong company?
Could you please contact our office as soon as possible on: 07761 199341 or email us on bookings@cruiseazureparking.com.
Thank you

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