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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

my battery has decreased in performance.over time i tried to completely discharge the battery fully but the battery performance is the same.tried to ask company for replacement but was told battery do... Voir plus

Noté 3 sur 5 étoiles

I bought the City e-scooter and it is very well made and feels like you could probably thrash it around a lot before it breaks. The reason for the 3 stars is down to the battery and range. I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

hi- would love to purchase this as it's power yet portability make it really desireable- but im confused- how are you supposed to use it if it isn't road legal? from what ive researched online you ca... Voir plus

Noté 2 sur 5 étoiles

Good looking bikes however poor quality that you can buy from China at a fraction of the cost, my bike turned up with a broken stand, I’ve tried to reach out to support on numerous occasions and I’ve... Voir plus

À propos de l'entreprise

  1. Concessionnaire de scooters

Écrit par l'entreprise

Move Your Own Way


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

battery

my battery has decreased in performance.over time i tried to completely discharge the battery fully but the battery performance is the same.tried to ask company for replacement but was told battery doesn't cone under warranty all I wish to Phil that problem was to get a new battery would so solve it all

20 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Smooth, good looking and robust … love ❤️

I bought two identical scooters from Cruzaa and the whole family loves them. Mainly for my son, he’s been using his and lending the spare ones to a friend to get places. This is the first time we’ve owned a scooter so can’t compare with others, but honestly, it is so easy to use, very smooth and straight forward, they look stylish and feel robust. Absolutely love it and I was very impressed by the personable customer service, understanding the use and giving the best advice.

29 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

The future of e-scooters is here

I bought this bike for my son and he absolutely loves it. The e-scooter oozes quality and is very robust in build; it's built to last. The customer service has been wonderful and we would like to give a big thank you to Josh for his input and support.
After checking out various makes and models, this stands head and shoulders above the rest, highly recommended product.

5 décembre 2021
Avis spontané
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Réponse de Cruzaa

Hi Glen,

Thank you for writing this review.

We are glad that you received excellent customer service and also aftercare service. We always pride ourselves in providing a fantastic service and also a high-quality product.

Please do get in touch if you do have any questions about the product or any other enquiries.

Cruzaa Team

Noté 5 sur 5 étoiles

Look no further. You just stumbled upon the best of British Engineering in my honest opinion

I have tried a number of scooters but having received mine yesterday I have to say hands down that this is the best e-Scooter I have had the privilege of riding and owning.

Before I get onto the scooter, I want to take a moment to acknowledge Josh Platts the Sales and Service Advisor at Cruzaa.

Thank you Josh for a very enjoyable shopping experience. Josh is a consummate Professional he kept me informed and updated all the step of the way. I was so impressed that I surprised Cruzaa with a free promotion why? Because they are absolutely worth it!

Now back to the amazing e-Scooter which as luck would have it is currently reduced at the time of writing this review from £999.99 to £699.99, you only need to take a look at their websites "cruzaa Family" tab to see the Class of A list celebrities who are proud to put their names behind Cruzaa Electric scooters.

We might have lost the iconic Great British mini Cooper but the best of British manufacturing has risen from the ashes just like the Phoenix rising from the ashes by way of the Cruzaa e-byke and e-Scooter series.

It would be my dream to see the quality and unbeatable prices we currently see with their current products extend and grow to automotive and even space technology. I pray and claim this for Cruzaa and they will achieve it if they continue to do what has brought them this far.

The delivery yesterday was right on the button. No sooner had Josh called me to expect the tracking number in my email did the doorbell ring.

To my delight it was the delivery driver. I wasted no time in opening the package and glancing through the user manual which was very easy, clear and easy to read with pictural illustrations through out.

The bike was assembled and within 15 minutes max (it was actually more like 10 minutes)

The battery was a Piece of cake to remove while I waited for the charger indicator to turn from red to green. Which meant the the battery 🔋 was fully charged. This took approximately 3 hours.

Then came the time to give it a go. I had pre ordered full protective gear from amazon. I will post a link 🔗 at the end of this review for those interested in viewing promotional video 📹.

My experience of riding the The e-Scooter was truly a fantastic experience.

With a top speed of 25 km/h (15.5 mph it has 3 modes:
BEGINNER, Normal and Sports mode.

Each mode has its top speed and each mode has automatic cruises control.

So if you maintain a speed in any of the 3 modes for 6 seconds it maintains that speed in cruise control until the break or thrust leaver is pressed.

It has got a Horn 📯 and remarkably bright 🔆 front LED and red rear LED lights as well.

It really is the best on the market in my honest opinion.

Also take a look at the size of the wheels, they are larger for safety reasons and are inflatable so they also offer shock absorption. Pure genius on the part of the designers. It's like they thought of everything.

Below are the Tech Specs :

Size of E-Scooter:
1083 x 420 x 1186mm

Top Speed
25 km/h (15.5 mph)

Total Distance/Max Range:
45km (28 miles)

Blutooth with Speakers
No

Wheel Size
10″ Air Tire

Charge Time:
5 – 6 hours

Rated Power:
350W / 36V/10Ah

Pure Electric
Yes

Water Resistant
Yes – IP54

Digital LCD Display
Yes

Detachable Battery
Yes

Gears
3 Speed Gears

Front Headlight
Yes

Foldable
Yes

Horn
Yes

Disk Brake System
Yes

Rear Taillight
Yes

Holds A Max Weight Of:
150 kg

Total Weight:
17 kg

I am excited for the future of cruzaa and you have my full endorsement and support (for what it's worth) .

Here is wishing you all a very happy Christmas. It might feel a little early for those of you reading this review but I feel like my Christmas has come early this year 👉🏾😃👈🏾

Here is my advise 👉🏾🤫 (whisper) "don't let them run out at these prices."

Giving the difficult 22 month the world has had to endure during this pandemic we could all do with a bit of early festive tidings and joy.

That concludes my rather long review, I hope it helps you one way or another in deciding which e-Scooter to go for.

Yours sincerely.
Gabriel Obadan
A very satisfied customer.

Ps: this review form does not accept links so you will have to search for the promotion on mine and cruzaa's Instagram, Facebook, twitter and ticktock handles

29 octobre 2021
Avis spontané
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Réponse de Cruzaa

Hi Gabriel,

Thank you for leaving this review.

We appreciate you taking the time out and making the most of this review on the Cruzaa Commuta E-Scooter. We always want to provide a service that is unique and reliable to customers in getting a high-quality product with great customer care.

If you do have any questions about the product or any enquiries please do give us a call.

Thanks, Cruzaa Team.

Noté 5 sur 5 étoiles

Josh was top class very informative and…

Josh was top class very informative and had a good energy in the approach.

Cruzaa are a UK based brand with high quality bikes and scooters definitely one to look out for.

27 septembre 2021
Avis spontané
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Réponse de Cruzaa

Hi,

Thank you for leaving this review.

We acknowledge our prompt and informative customer service in helping our customers out. If there is anything that you need assistance with please do get in touch.

Thanks, Cruzaa Team

Noté 5 sur 5 étoiles

Great products and customer care

We have recently been working with CRUZAA and they have been very attentive, giving great customer service while offering very well designed and built E-Bikes & E-Scooters

16 septembre 2021
Avis spontané
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Réponse de Cruzaa

Hi Andrew,

Thanks you for writing this review.

We always value our customer's experience and we are glad that you received high-quality customer service. Glad that you liked our product portfolio. Looking forward to working with you more in the future. If there is anything that you need assistance with please don't hesitate to contact us.

Thanks, Cruzaa Team

Noté 5 sur 5 étoiles

Really happy working with Cruzaa

Really happy working with Cruzaa, easy to get hold of and always good to deal with Josh who is willing to help in anyway. There products are second to none. Thank you

16 septembre 2021
Avis spontané
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Réponse de Cruzaa

Hi Reece,

Thank you for leaving this review.

We are glad that you had a swift and comprehensive experience with us. We are always here to help our customers in any shape or form. Please don't hesitate to contact us if you need any other assistance.

Thanks, Cruzaa Team

Noté 4 sur 5 étoiles

hi- would love to purchase this as…

hi- would love to purchase this as it's power yet portability make it really desireable- but im confused- how are you supposed to use it if it isn't road legal? from what ive researched online you cant seem to be allowed to use a priveately owned escooter in a public area- but would this still be considred an escooter despite its size? thanks

30 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Very happy to work with CRUZAA

Very happy to work with CRUZAA. Their products are great and they have been really helpful.

26 août 2021
Avis spontané
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Réponse de Cruzaa

Hi Suzanne,

Hope you are well.

We appreciate the kind words and looking forward to working with you. If you do need any help please do get in touch.

Thanks, Cruzaa team

Noté 5 sur 5 étoiles

wonderful to work with

very happy working with Cruzaa they have been very helpful and attentive nothing is to much trouble.

26 août 2021
Avis spontané
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Réponse de Cruzaa

Hi Adam,

Thank you for leaving this review.

We are always thrilled to have new customers on board and to provide a high-quality service in doing so. If there are any other questions that you might have then please don't hesitate to get in contact with us to help you out.

Thanks, Cruzaa Team

Noté 5 sur 5 étoiles

Great Customer service!!

We Are happy to work with Cruzaa We have just acquired a few e-bikes and scooters for our Store, Great Customer service they have covered every angle of my questions Definitely recommend!

6 août 2021
Avis spontané
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Réponse de Cruzaa

Hi,

Thank you for leaving this review.

We always value our customer's experience and we are glad that you received an exceptional service. Please do not hesitate to get in contact with us if you have any more questions.

Thanks, Cruzaa Team

Noté 5 sur 5 étoiles

The products are fantastic and the team…

The products are fantastic and the team has been helpful throughout. Thanks Josh!

28 juillet 2021
Avis spontané
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Réponse de Cruzaa

Hi Jas,

We are delighted you left this review.

I'm very pleased that you got a sharp and informative service throughout your time with Cruzaa. Please don't hesitate to contact us in the future for any assistance.

Thanks, Cruzaa team

Noté 5 sur 5 étoiles

Innovative products and fantastic...

Innovative products and fantastic customer service. Thank you for your help with my enquiry, I couldn't have asked for more in-depth knowledge. Really helpful, 10/10!

19 juillet 2021
Avis spontané
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Réponse de Cruzaa

Hi,

Thank you for leaving this review.

We are glad that you received a swift and prompt response in dealing with your enquiry. If you do need anything in the near future please don't hesitate to get in contact with us.

Thanks, Cruzaa Team

Noté 5 sur 5 étoiles

Excellent Service

I've been dealing with Josh who is extremely helpful and very knowledgeable about the product. Look forward to working with him.

15 juillet 2021
Avis spontané
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Réponse de Cruzaa

Hi Sandis,

Thank you for leaving this review.

We always appreciate our customer's feedback and we are glad that you received a prompt and swift response to our customer's service. If you need any assistance or support in the near future please don't hesitate to contact us.

Noté 5 sur 5 étoiles

Huge thanks to Josh for handling my…

Huge thanks to Josh for handling my enquiry effectively and efficiently. He was incredibly helpful and provided clear guidance and advice on all of my questions.

Would give more than 5 stars if possible.

6 juillet 2021
Avis spontané
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Réponse de Cruzaa

Hi Andrew,

We appreciate you leaving this valuable review.

We always value our customer's experience and we are glad that you received a prompt and clear response in handling your enquiry. If you need any assistance or support in the near future please don't hesitate to contact us.

Thanks, Cruzaa team

Noté 5 sur 5 étoiles

Stylish Products and Brilliant service

Great products and brilliant customer service. Thanks Josh for your fantastic service and making it so easy for us.

5 juillet 2021
Avis spontané
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Réponse de Cruzaa

Hi Parimala,

We are delighted that you left this review.

I'm very pleased that you received an excellent customer service with a swift and clear response in helping you out with your enqury.

Thanks, Cruzaa Team

Noté 5 sur 5 étoiles

Great service from Josh and Cruzaa

Great service from Josh and Cruzaa, speedy and efficient !

5 juillet 2021
Avis spontané
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Réponse de Cruzaa

Hi there,

We are very grateful for you leaving this review.

We are thankful that you experienced a premium and high-grade service in getting everything established and organized. If you do have any other questions please don't hesitate to contact us.

Thanks,Cruzaa Team

Noté 5 sur 5 étoiles

Great customer service team at Cruzaa

Great customer service team at Cruzaa. Josh is super helpful and professional.

28 juin 2021
Avis spontané
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Réponse de Cruzaa

Hi Adeline,

Thank you for leaving this review.

We appreciate the kind feedback, grateful that you received a very helpful and informative service.

Thanks, Cruzaa Team

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