Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A hill walking day is always accompanied by a thermos which we share between Cup-a-Soup and coffee. The former comes from supermarkets, but up until now we have always taken more individual coffee por... Voir plus

Noté 5 sur 5 étoiles

i ordered flavoured coffees and recived them 2 days later , i couldnt belive how quickly everything came , i bought the coffees as friends stateside went on about them for years and in the uk cuppaco... Voir plus

Noté 4 sur 5 étoiles

The taste quality is as good as Nespresso and the capsules fit perfectly in the Nespresso machine. The only problem is the way the capsules are packaged in individual foil wrappers takes up much more... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Was looking for unique coffee in small reasonably priced amounts as a quirky christmas present and found you guys, brilliant! It did take a few google searches and I had never heard of you so work on... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Welcome to CuppaCo, the UK’s leading independent online tea and coffee supplier. Our goal is simple; we want to provide you with the best products on the market all at competitive prices. With a passion for great coffee and a love for amazing tea, we supply homes and offices with all their hot beverage needs from coffee machines to kettles and everything in between.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Ordered and the order was delivered within 2 days.

20 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Michael,

Thank you very much for your review, your feedback is greatly appreciated.

We're very happy that you received your items so promptly. I hope you enjoy your Dolce Gusto products.

Kind regards,
Sam.

Noté 5 sur 5 étoiles

Great service, quick delivery.

Cannot not fault the choice of drinks or delivery time. Will most certainly be using you again and soon.
Many thanks!

19 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Hollie,

Thank you very much for your kind review. We look forward to doing business with you again soon.

I hope you enjoy your Dolce Gusto coffee's - they're delicious!

Kind regards,
Sam.

Noté 5 sur 5 étoiles

A delight to deal with.

I found CuppaCo.com an easy site to use with a great range of coffees to choose from. The whole process was quick and simple and my order was delivered the very next day, wonderful. Thank you all.

19 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Good afternoon Cynthia,

Thank you for your kind feedback, we're very glad we could provide you with an easy and quick experience when placing your order.

We hope you enjoy your Dolce Gusto Selection Box!

Kind regards,

Sam.

Noté 5 sur 5 étoiles

Order arrived quickly withinout hastle

I ordered on-line having no experience of the company before. Ordering was easy and delivery quickly. Would recommend the company to others.

19 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Julie,

Thank you for your kind feedback. We're ever so happy that we could provide you with a simple and easy-to-use experience.

I hope you are enjoying your Dolce Gusto products.

All the best,

Sam.

Noté 5 sur 5 étoiles

I thougt the service was excellent

Hi I ordered some different selections of drinks from cuppaco the service was excellent and I recieved them within 2 days of ordering them I would recommend them

18 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Keith,

Ever so happy you were pleased with the service you received. I hope you enjoy your Dolce Gusto Selection Box!

All the best,

Sam.

Noté 5 sur 5 étoiles

Very good service and tasting coffee

Great company to use as an alternative to nesspresso. Coffee taste really nice much better than others I have tried. Would definitely recommend.

18 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Good afternoon Natasha,

Thank you for the supportive feedback, it's always appreciated.

Glad you enjoyed your Nespresso Compatible capsules, they're a firm favourite in our office too. In fact, I'm sipping on one now!

Kind regards,
Sam.

Noté 5 sur 5 étoiles

Fantastic Service

I was very pleased with my product and delivery service. Excellence Service!

18 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Melanie, thanks ever so much for your review. Very happy you were pleased with your item and the service you received.

I hope you've had a lovely weekend and we look forward to doing business with you again soon.

All the best,
Sam.

Noté 3 sur 5 étoiles

Great coffee - poor packaging

I have received my delivery today, unfortunately the box was open and one package was missing (a latte macchiato). The coffee is wonderful - I tried the skinny cappuccino as I found the original cappuccino too sweet. Happy to say the skinny is just to my taste. So happy to have found this website where the prices are so cheap and the coffee so lovely. My only gripe is that the box was not sealed well enough and came open in transit and I lost a box of latte macchiato. Difficult to star rate - 5 stars for the coffee and the price but only 1 star for the packaging. The postman has signed my invoice to confirm that there was only 6 packages in the box instead of the 7 invoiced.

15 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Susan,

Thank you for your feedback.

I have arranged for another Latte Macchiato to be dispatched to you.

My sincere apologies for any inconvenience caused here.

Kind regards,

Sam.

Noté 2 sur 5 étoiles

NOT GREAT MATE!

Order was a week late. Ordered 5 boxes only 3 turned up. Emailed a complaint and 2 days later the other 2 boxes turned up

14 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Robin, thanks for your review. Sorry for the stagnated delivery you received, you should have been informed of a possible delay to your order so I'm sorry if you weren't. Hope you are enjoying your capsules and Happy New Year. LJ

Noté 5 sur 5 étoiles

Coffee at it's best

Cuppaco offer a fantastic choice of delicious coffees and other drinks. I was spoilt for choice so I ordered a variety of drinks to sample, and my order was delivered in good time. I am very happy with my purchases great drinks and good value for money. I will definitely be using Cuppaco again and can genuinely recommend them to others.

13 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Patricia,

Thanks very much for the review, your kind feedback is greatly appreciated.

I hope you enjoy your Dolce Gusto products.

All the best,
Sam.

Noté 5 sur 5 étoiles

Best selection of coffee ever and fast delivery, great communication

This site is a must try. I have only been ordering for a couple of weeks. The vast selection of coffees on offer is superb, something to please every taste. Great communication from the company regarding your order. Would highly recommend. I will be returning again and again and again.

10 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Good evening Ann Marie,

Thank you very much for your kind words, your feedback is greatly appreciated.

I hope you enjoy your Dolce Gusto coffee!

Sam.

Noté 2 sur 5 étoiles

Very disappointed and surprised by the poor quality.

Dear CuppaCo.

I purchased the 'Finest Coffee' gift hamper in November for my father. The order arrived late because it was not in stock (contrary to the listing on the website), but as compensation I was offered an additional pack of chocolate coffee beans which I accepted. I was not unhappy about the delay but I was disappointed with the quality of the product after my father gave me the following review.

None of the six packets of coffee beans showed the weight of contents, and there was a wide difference between the packets’ contents.
None of the packets showed a “Best Before” or “Use By” date or a production date.
The “Sumatra” coffee beans had been over-roasted and were no more than pieces of charcoal producing a foul-tasting brew.
The “Ethiopian” coffee was very pale, looked like “Mocha” but with a weak flavour.
The “Guatemala” coffee was very pale and produced a coffee that smelled and tasted like cardboard.
The “Brazilian” coffee beans were pale, dusty and cracked and I just put them straight in the bin.
The “Kenyan” coffee was not very pleasant.
The “Hawaiian” coffee was pale and very weak, not enough flavour to be regarded as a “Mocha”.
I believe all the coffee beans were old and had not been properly stored, none of them could be compared with even the cheapest supermarket coffees.

As you can imagine, I was quite surprised as I expected much more from a product that was priced close to 50 GBP. I was certain that I would receive something of high quality because we were really pleased with an earlier purchase that I made a few months before. Now, however, I am not sure I will buy from your company until I have some sort of apology and compensation.

Sincerely,
Rhoda Lane

8 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Rhoda,

Again, my sincere apologies that you were disappointed in the Gift Box that your received.

After our phone call earlier, I can confirm that I have arranged for another Gift Box to be sent out to you free of charge. I do hope your father enjoys this one. Do offer him my personal apologies for any inconvenience caused here.

All the best Rhoda.
Sam

Noté 5 sur 5 étoiles

CuppaCup is my favourite cuppa

Excellent product good value for money I would recommend this company

6 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Susan,

I hope you're well.

Thanks ever so much for the kind review, we're very glad that you're enjoying your Tassimo Pods.

Sammy.

Noté 5 sur 5 étoiles

First class service

Would recommend to my friends and family

5 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Jackie,

Thank you for your review, your kind feedback is greatly appreciated.

Very happy that you were happy with the service. We hope you thoroughly enjoy your Dolce Gusto Coffee.

Sammy.

Noté 5 sur 5 étoiles

fantastic service

Good variety of products with a timely arrival and neatly packaged - would recommend

3 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Hi Debbie,

Thanks very much for your kind review, very happy you received your items in good time.

We do hope you enjoy your Dolce Gusto Coffee.

Sammy.

Noté 5 sur 5 étoiles

Excellent service coffee was great and delivered quickly

Excellent service coffee was great and delivered quickly, We chose Caramel and Chocolate beans and both were great.

3 janvier 2014
Avis spontané
Logo de CuppaCo.com

Réponse de CuppaCo.com

Good morning Dave,

Thank you for the review, so glad that you received your order promptly and that you enjoyed your flavoured coffee.

We hope that you had a wonderful Christmas and New Year.

Sammy.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus