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Lisez les avis des autres

Noté 5 sur 5 étoiles

A hill walking day is always accompanied by a thermos which we share between Cup-a-Soup and coffee. The former comes from supermarkets, but up until now we have always taken more individual coffee por... Voir plus

Noté 5 sur 5 étoiles

i ordered flavoured coffees and recived them 2 days later , i couldnt belive how quickly everything came , i bought the coffees as friends stateside went on about them for years and in the uk cuppaco... Voir plus

Noté 4 sur 5 étoiles

The taste quality is as good as Nespresso and the capsules fit perfectly in the Nespresso machine. The only problem is the way the capsules are packaged in individual foil wrappers takes up much more... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Was looking for unique coffee in small reasonably priced amounts as a quirky christmas present and found you guys, brilliant! It did take a few google searches and I had never heard of you so work on... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Informations provenant de diverses sources externes

Welcome to CuppaCo, the UK’s leading independent online tea and coffee supplier. Our goal is simple; we want to provide you with the best products on the market all at competitive prices. With a passion for great coffee and a love for amazing tea, we supply homes and offices with all their hot beverage needs from coffee machines to kettles and everything in between.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Delivery of first order longer than expected.

First order seemed to get lost in their system. Customer service were helpful and got it sorted for me.

30 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Good morning Gary,

Thank you for your review, your feedback is greatly appreciated.

I do apologise for the complications you faced in the delivery your items, however I'm glad you have now received your coffee.

Very glad you were happy with the customer service you received.

Have a wonderful New Year!

Sammy.

Noté 5 sur 5 étoiles

excellent,service

orderd my hot chocolate,and amazinly it arrived next day can,t ask for better, reccommended

29 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Hi John,

Thank you for your kind review, your feedback is greatly appreciated. We're glad you enjoyed your hot chocolate, it's one of our favourites too!

Sam.

Noté 5 sur 5 étoiles

Great service and Great price

Quickly delivered and good product

28 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Good morning Matthew,

Thank you for the review, your feedback is greatly appreciated.
We hope you had a lovely Christmas. We hope to see you soon.

Sam.

Noté 2 sur 5 étoiles

No coffee

Vert disapointed coffee still not arrived

20 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Morning Terry, I've just checked on our system and your order shows as shipped on the same day you ordered (14th Dec). I'm looking into it for you now. LJ

Noté 4 sur 5 étoiles

unique service and products

Was looking for unique coffee in small reasonably priced amounts as a quirky christmas present and found you guys, brilliant! It did take a few google searches and I had never heard of you so work on your advertising a bit would be my suggestion. Especially your search optimization.

19 décembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Big box, BIG flavour

I only ordered 1 box because I was testing out an old machine that WAS broken and I didn't want to be stranded with lots of capsules. Works fine - couldn't have been easier to use - no mess - no wastage. Great. If its still working after this supply is finished, I will be ordering a lot more - maybe able to fill the BIG box, they came in, a little better

15 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Hi Mike,

Thank you for your kind words, I am glad you enjoyed your Dolce Gusto Espresso Coffee and good job there was no waste - who would want to waste coffee?! It's far too tasty. We hope you visit again soon :)

Sam

Noté 5 sur 5 étoiles

top drawer

straight forward ordering

14 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Hi Lisa,

Thank you for your review, we're happy you had a smooth experience :) we hope to see you very soon!

Sam

Noté 5 sur 5 étoiles

Delicious gingerbread coffe

One of the most delicious gingerbread coffee I've tasted

13 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Hi Paul,

The gingerbread is one of our favourites too - a real Christmas treat! We hope to see you again soon.

Sam

Noté 5 sur 5 étoiles

Outstanding, simple to order, delivered within days no hitches

Had not used this company before so had reservations. I needn't have worried like the product all went very smoothly. Would recommend the product and the company without hesitation.

11 décembre 2013
Avis spontané
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Réponse de CuppaCo.com

Hi Val,

Thank you for your generous words, they're greatly appreciated :)
We're glad you enjoyed your experience with CuppaCo.com and we hope to see you again very soon. Save us some Suchard Hot Chocolate!

Sam

Noté 5 sur 5 étoiles

brilliant

your service is second to none, delivery in less than 48 hours many thanks

30 novembre 2013
Avis spontané
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Réponse de CuppaCo.com

Hello Janet,

We're very happy you were pleased with the service you received and hope to see you soon! Have a fabulous Christmas.

Sam

Noté 4 sur 5 étoiles

Good products, Bad website

The products on offer on this website are good and at competitive prices but the actual website lets the products down. Above the product descriptions there are 5 tabs but they don't all fit in so one tab drops down a line ad blocks off part of the product description. Also the product descriptions aren't accurate, one some pages I could see that the image didn't arch up to the product and the amount of varieties don't match up to what's in the picture. I actually brought a supposed 8 pack mix of tea, and when it came there were 10 varieties, which I don't mind but it does make the layout of my tea display different (I've had to drop two teas) and also I don't know what to expect if I order again. Also the way of searching teas want great, why can't I search by whether it's in an envelope or not? The website needs a bit of an overhaul in my opinion.

23 novembre 2013
Avis spontané
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Réponse de CuppaCo.com

Good morning Bryony,

Thank you so much for your review, it's greatly appreciated and the accurate points you raised will be getting looked into.

In reference to the struggle that you had when searching for enveloped tea bags, if you type 'enveloped tea bags' into the search bar at the top of the page then the selection of enveloped tea that we carry should come up.

We do hope you visit again.
Enjoy your tea!
Sam.

Noté 4 sur 5 étoiles

Coffee Syrups mmmmmmmmmmmmmmmmm!!!!

Hi i have just recieved my order for my syrups and want to comment on the speed and efficiency in which it was processed but unfortunatley one of the bottles is damaged ie: the neck of bottle is bent whilst this would not normally be a problem if the item was for myself but as i intend to give it as a gift it would need to be perfect hope you can rectify the problem for me it was the toffee apple syrup which is damaged

Regards Kathy

18 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Amazing Service

Thanks the ordering system was simple to follow, delivery excellent. Will not hesitate to order with this company again definately 5 star service.

18 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

A gem of a find

A gem of a find, prices are so good and no rediculous, priced p&p added. Goods were well packaged, and arrived 2 days after placing order, excellent, will certainly order again.

17 novembre 2013
Avis spontané

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