Cuttosizemirrors Avis 

47
•
TrustScore 3 sur 5

2,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service. Ordered after recommendation. Mirror to cut to size for reasonable price. Team phone ahead to ensure suitable fittings. Delivery on time and even helped in putting it up - thanks Brian!... Voir plus

Noté 5 sur 5 étoiles

UPDATE. New owners have fulfilled the undelivered order free of charge. Good communication and delivery as promised. Would now recommend them. Previous review : I ordered splashback on 16th Jan. Re... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid this company - I too have been scammed by this company. Avoid at all costs. Ordered a mirror, money was taken from account immediately - no sign of the mirror for months and no response to email... Voir plus

Noté 1 sur 5 étoiles

SCAM!!!!! Made an order for a specific sized mirror, money taken out of bank instantly, no order confirmation, called to ask why and told they had no internet to send/recieve emails, told a date in wh... Voir plus


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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2,8

Tous les avis

(47)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid this company

Avoid this company - I too have been scammed by this company. Avoid at all costs. Ordered a mirror, money was taken from account immediately - no sign of the mirror for months and no response to emails or phone calls.

24 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not order from these

Do not order from these! We made a order on the 22nd of June it is now August and we haven’t heard anything from them after we have called and emailed them in contact with the bank to try and get our money back

20 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Avoid, you will not received anything.
Placed an order at the start of July, email confirmation, money taken and no correspondence. Still nothing.
DO NOT ORDER YOU WILL NOT RECEIVE ANYTHING

10 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a mirror on the 29th June

Ordered a mirror on the 29th June, called and managed to get through once after calling over 30 times. Was told it would be delivered within 14 working days when the couriers were in my area. It’s now the 7th August and no sign of the mirror. I have put a claim in for fraud. Do not use this company!

29 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs.

Ordered my mirror over a month ago. No confirmation, although money was taken from my account. I've tried calling and emailing several times with no reply.
Mailbox is full so can't give details for a call back.

I have contacted my credit card company for a refund.

7 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

THIS COMPANY IS A COMPLETE SCAM

THIS COMPANY IS A COMPLETE SCAM!
The only communication I've had from them is confirmation that they've taken my money. Despite several answerphone messages and emails sent I have heard nothing from them.
Save your money and contact a reputable company that will actually communicate with you and deliver what you've paid for.

18 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company

Ordered a mirror on June 29th, order accepted, money left bank instantly. No contact despite leaving answer phone messages, and emails. Do not give these charlatans your money.

27 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Wouldn't trust this company

Placed an order about 2 weeks ago, received an email order confirmation and money was taken straight away. I have not received any updates on the order dispatch or delivery. I emailed the company directly, phoned them twice, leaving an answerphone with the details they requested, and haven't heard back.

I understand that orders can take a while to be processed and delivered, just a little bit of communication would be nice!

I luckily paid through a third-party platform so hopefully they will be able to do some digging and get me my money back!

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM!!!!

SCAM!!!!! Made an order for a specific sized mirror, money taken out of bank instantly, no order confirmation, called to ask why and told they had no internet to send/recieve emails, told a date in which mirror will be delivered and still no delivery!! All phone calls declined no response at all stay away from these robbing scumbags !!!!!!!!

14 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID SCAM

AVOID SCAM - Think we have been scammed by this company. Order placed then no communication at all. Telephone number constantly goes to answerphone and the mobile goes to someone who doesn’t work for them! Credit card company is currently trying to sort and get my money back!

17 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Placed an order on 27 June 2026

Placed an order on 27 June 2026 - no confirmation, diabolical communication.

Money was taken immediately from my bank but did not get a confirmation email for the order, I have reached out by telephone over 12 times, emailed, rang mobile number (which was for an ex employee, who gave me another number to call). I spoke once to a man who promised me he'd track my order then speak to manufacturing and call me back. That call never came. I've since raised a complaint with my bank to recover the funds and placed another order at my cost with another supplier to prevent any further delays to my project.

Avoid at all costs.

UPDATED 30/07: never heard back from the company, I put a claim in with my bank to charge back the value and I’ve received my money back. So for anyone reading this who has had the same experience please contact your bank to explore this option.

27 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointed that it looks like we have…

Disappointed that it looks like we have been scammed! Order placed 6th July with no further correspondence, not replying to emails and not answering calls. Unfortunately the out of hours mobile number is linked to an employee who no longer works for the company and he is being inundated with calls from angry customers. Definitely avoid!

15 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company

Avoid this company. Scam! Scam!! Scam!!!

I placed an order on 24th of June and was given 2weeks. It's over 3 weeks now and no sign of my order. I KEPT SENDING AN EMAIL BUT NO REPLY, CALLED BUT NO ANSWER.

Avoid this company!!!!!!

15 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam??

3 weeks have passed since order. Have emailed and called multiple times, always goes to a voicemail. No messages returned. Assuming website is a scam as order not be fulfilled and zero lines of communication.

24 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company

Avoid this company. I ordered on 19 June, still no sign of postage or the order having been fulfilled. Intermittent contact and now my emails and calls are ignored. Wish I'd seen the Trustpilot reviews. It's unclear whether this company has been wound up but still trading, or whether the owner has previously had a mirror cutting company that became insolvent.
NOTE I see that the owner has flagged IT issues - so will edit this again if I receive an update in the next few days.

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I placed an order on 15th June 2026

I placed an order on 15th June 2026, had email of confirmation of order and heard nothing since. I sent emailed the company couple of times and phoned many this week leaving messages but heard nothing back. I have spoken with somebody and he said I’ll receive it this Thursday but I don’t received anything. Really disappointed and never recommend!!!!

12 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company, I placed an order on 30th June 2026, had initial email of confirmation of order and heard nothing since. Have emailed the company twice and phoned twice this week leaving messages but heard nothing back. Really disappointed and wouldn’t recommend

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Don’t use this company. Scammers - they took £750 from us and a bit of research under their registered company address showed they knowingly went into liquidation under a different company name in May 2026, yet still took out money and order on 15th June.

Untrustworthy, desperate and pathetic.

15 juin 2026
Avis spontané
Logo de Cuttosizemirrors

Réponse de Cuttosizemirrors

Apologies Rhys, We do have a backlog of orders and have been having ongoing IT issues. Your order is being processed and will be delivered.

Noté 1 sur 5 étoiles

Scam?

Over two weeks ago we ordered some mirrors for an important studio fit out for our business and not received them despite a supposed weeks delivery. We have reached out countless times to receive an update and heard nothing back.

15 juin 2026
Avis spontané
Logo de Cuttosizemirrors

Réponse de Cuttosizemirrors

Apologies Lisa, We have had some IT issues and are trying to resolve and deliver to everyone as quickly as possible.

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