CycleStreet Avis 

160
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Rang yesterday, bike in at 8.45 today all work done and ready for 2pm, really friendly fellas and great service, would highly reccommend.

Noté 5 sur 5 étoiles

Jon n the team really look after you nothing is 2 much trouble great service speedy repairs but would advise booking 2 get a slot as they get busy. They will always keep u up 2 date with repairs plus... Voir plus

Noté 5 sur 5 étoiles

Good non rushed assessment of what we wanted from purchased bikes as first stage. Opportunity to try out in carpark more than 1 bike. Time to go away and reflect. Good experience then of ordering chos... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Since we bought our bikes in summer 2020, Cycle Street have been most helpful in keeping us on the road. Even earlier in the year when, because of an orthopaedic problem, one of us needed shorter cran... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin de réparation de vélos
  3. Parking pour vélos
  4. Magasin d'articles de sports

Écrit par l'entreprise

What's in-store @ CycleStreet York? Electric Bikes, Bikes, Bits, clothing and repairs - thats what we do, and we do it well! Our hand picked range covers most budgets across most sectors, and its growing daily. We are experts with Electric bikes, we focus on quality rather than price, specialising in Bosch and E-Bike Motion particularly. Our brand choice is focussed, and chosen for each brands merit. Scott, Bergamont & Orbea lead the main charge, with Cinelli and GT covering the gaps, whilst Children's bikes are expertly covered by Frog's innovative lightweight range. Setup in 2010, we are the only inner city store with off street parking! We are all enthusiasts, we all ride daily, most of us race albeit we wont be challenging the Brownlee brothers just yet! So, See you soon


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(160)

7 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good service Despite a few problems

Okay, these guys did not get it right first time but they have tried their best to get it right. The first time they made a mistake but errors happen and they have done everything they can to sort it out. This is good customer service so I would have no hesitation despite the issues I’ve had, in recommending them
They obviously care and given Im a new customer They have tried to sort everything out efficiently and politely and You can’t ask for more than that.

9 juillet 2024
Avis spontané
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Réponse de CycleStreet

Thanks for the 4 star review John, it's a pity you knocked us down a point for fitting what we had in hand to get you going whilst we sourced the right part to meet your needs.

The correct part arrives tomorrow, once fitted hopefully we could gain the illusive 5th star?

thanks
Jon

Noté 5 sur 5 étoiles

Great service yet again

Great service yet again. Kept informed as to when parts would arrive. Once they did, bike was booked in to have them fitted. Ridden 170 miles since. Carbon bars...a big thumbs up from me.

2 juillet 2024
Avis spontané
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Réponse de CycleStreet

Thanks John, always a pleasure!

Noté 5 sur 5 étoiles

With having a 100 mile bike ride in…

With having a 100 mile bike ride in just two days time, I needed urgent help fixing my gears, and re-alligning my derailleur. CycleStreet could not have been more helpful. They sorted it in no time at all and now my bike is like new. Great service, great people, and very reasonably priced. One happy rider. 😁

26 juin 2024
Avis spontané
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Réponse de CycleStreet

fabulous feedback Brett, great to hear!

Noté 5 sur 5 étoiles

Replacement of brake disc rotor

Replacement of brake disc rotor. Parts researched and ordered in advance, then fitted while I waited so quickly back on the road. Staff helpful as always.

7 juin 2024
Avis spontané
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Réponse de CycleStreet

Thank you!

Noté 5 sur 5 étoiles

Great to talk to and made the…

Great to talk to and made the experience of buying a E bike really easy to understand, came away feeling comfortable thankyou Daniel and team.

11 juin 2024
Avis spontané
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Réponse de CycleStreet

Excellent Frances!! enjoy your fab new bike!

Noté 5 sur 5 étoiles

Brilliant service every time at this…

Brilliant service every time at this shop. Took my bike in for a full service but instead they identified the bits that needed doing and just did them, saving me a shedload of money. So helpful. Thank you.

3 juin 2024
Avis spontané
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Réponse de CycleStreet

Nicola, we find it pays to be honest and think rather than blanket charges.
This way we overdeliver and the customer returns!
Thank you
Jon

Noté 5 sur 5 étoiles

range of bike check ups

offer a range of bike check ups. this time I went for their 6 month tune up. Quick and effective system to book in and collect. Also good that they send you reminders of your next tune up

17 mai 2024
Avis spontané
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Réponse de CycleStreet

Excellent Henrica, always a pleasure!

Jon

Noté 5 sur 5 étoiles

Full Service of bikes excellent staff and fantastic bikes ! .…

My husband and I purchased our Bergamont bikes from Cycle Street one year ago and had the best service from highly trained informative staff , the bikes have been nothing short of excellent , so smooth and easy to ride . Cycle Street have just done a full service on the bikes free of charge as it was within a year of buying them and again the service was excellent , and the bikes are running even smoother now 🤗

29 avril 2024
Avis spontané
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Réponse de CycleStreet

Lovely comments, thank you very much! glad to read they are still hitting the spot!

Noté 5 sur 5 étoiles

These guys rock

These guys rock. I have been using them for years. They are unfailingly courteous and sympathetic; they go the extra mile to sort out your problems, and they are remarkably competitive on price. I went in this weekend with one flat tyre, a further suspected flat tyre (on a different bike) and a suspected dodgy tyre pump. They sorted it ALL out in 30 minutes of me entering the shop (without an appointment) and charged me under £15.
There is also easy parking next to the shop, which is remarkable for (almost) central York.
Seriously, use these guys. Top people; top service; reasonable pricing; great car parking.

20 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The local experts and great service

We have always bought our bikes from Jon and his fantastic team at Cyclestreet and once again our recent experience of getting my 15 year old son's bike there has been just great! Would always recommend the team as their knowledge is second to none and they really think about what the individual needs.

8 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service, efficient and friendly.

Wonderful service. Best of the cycle repair workshops in York in my experience. Nothing is too much trouble for this friendly company. Honest about what needs doing and no unexpected charges. Neil kept me informed through out. They treat the cheaper bikes like mine as well as the more expensive makes. Just ridden my bike back home after an annual service and it goes like a dream.

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Service

Took my bike in as the chain kept coming off. They gave it a full service. All working great now. Also had a problem with my sons brakes on his bike. The gent sorted this for no extra cost. Very friendly guys and fast and efficient service. Would highly recommend.

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Top Class Service.

They repaired my bicycle in a couple of hours and it was as good as new! I was given some very helpful advice too.

Effective, friendly and helpful staff. I'll definitely be going back!

22 mars 2024
Avis spontané
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Réponse de CycleStreet

Perfect feedback Maxwell, thank you!

Noté 5 sur 5 étoiles

Great work and customer service

As always amazing customer service. Felt like my bike was in surgery this week but Cycle Street made sure all fears were allayed. Kept me informed and made sure all work was done under warranty. Even got loads of advice on cleaning bike well with good industry practices. Could not have asked for more professionalism!

19 mars 2024
Avis spontané
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Réponse de CycleStreet

We try our best Bibhash! Thank you!

Noté 5 sur 5 étoiles

A cycle shop you can trust

I am a repeat customer who isn’t an all out keen cyclist but the team always treat me with respect and service my bike.

Great value for money, great service and great communication. A company you can trust.

16 mars 2024
Avis spontané
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Réponse de CycleStreet

Fabulous feedback Kieron, we aim to be just like that. Thank you!

Noté 5 sur 5 étoiles

Excellent customer service

The folks at Cycle Street in York provide an excellent service. I had some technical issues with a new bike that I'd bought elsewhere. Cycle Street have sorted out the problem which involved working with the manufacturer to get to the bottom of the issue and fit new parts.

7 mars 2024
Avis spontané
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Réponse de CycleStreet

Great to hear we hit the spot Nick. thank you.

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