cycleGuard provided very good insurance cover for fairly severe accidental damage to my previous road bike, when I hit a pothole whilst cycling down a hill in the rain. Their "New for Old" policy co... Voir plus
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Unlike any other experience with insurance companies when having to make a claim, Cycle Guard’s process was simple, quick, straightforward and personalised. What’s more the call centre was very quick... Voir plus
Having insurance from a company that knows the problems cyclists face on the road each day from other road uses. The possibility your bike can be stolen or damage without warning. It gives a reducti... Voir plus
Had a great experience with Sharon with my claim. Living in London can be stressful especially when owning a valuable bike that you commute to work with. My one got stolen and Sharon was really helpfu... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Providing insurance for the UK's cyclists for over 20 years
Coordonnées de contact
Royaume-Uni
- www.cycleguard.co.uk
4,5
Excellent
665 avis
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Very good and efficient!
8 août 2023
Great product at a good price
The policy was easy to understand and covers me for all eventualities. Nice and simple to sign up and I felt the price reflected the wide range of cover on offer. I would certainly recommend to my friends.
2 août 2023
Amazed how effortless and constructive…
Amazed how effortless and constructive the claim process is/was. I had recently had a new brand new Ribble cycle vandalised/damaged and my expectations were not high however CycleGuard will extremely helpful and understanding
10 juillet 2023
Avis spontané
Very straightforward and hassle free experience at a stressful time
I recently had to make a claim on my cycle insurance policy after an accident which resulted in significant, irreparable damage to my bike. I raised the claim through the online form on a Sunday afternoon and received a call from Jamie the following morning who took me through the claims process. The process was very straightforward and it was made clear to me what the potential course of action and outcome may be. This was followed up straight away with an email confirming what I needed to provide to support the claim. Once I had provided the documentation my claim was dealt with and closed the following morning.
I had naturally been quite stressed about the situation, particularly as my bike was very new and having my claim dealt with in a hassle free and speedy manner was really appreciated. Especially whilst recovering from my own injuries following the crash.
Additionally it was very easy to make contact and discuss my claim and felt the claim advisor took personal accountability for dealing with my claim.
18 juillet 2023
Avis spontané
I am impressed with the quick contact…
I am impressed with the quick contact and manner of my claim from the start having never put an insurance claim in before I was impressed and grateful how Jamie explained the procedure to me
18 juillet 2023
Avis spontané
It was fairly straightforward and made…
It was fairly straightforward and made easier with the help of Jamie. I did think it was all a bit long winded and time consuming however
27 juin 2023
Avis spontané
Randomly choose cycle guard needed…
Randomly choose cycle guard needed insurance seems ok hope my bike isn’t stolen but peace of mind if it is
2 juin 2023
Making a claim was a straightforward…
Making a claim was a straightforward process. Some exacting details had to be provided, quite understandably, but nothing unreasonable. Resolution was rapid and satisfactory too
19 mai 2023
Avis spontané
It’s easy to renew
It’s easy to renew. Other than that I haven’t deal with them. It’s one of them it’s there if I need it
26 mai 2023
Astonishingly good service
The quality of the service I received was outstanding. I can't remember having had as good service in any sphere for anything. It was efficient, polite and straightforward.
25 mai 2023
Avis spontané
I needed to update my change of…
I needed to update my change of address, very easy to do, didn’t need to speak to anyone, I had confirmation of the change, I was able to get on with the rest of my day,
12 mai 2023
Poor value and limited support
14 mai 2023
inexpensive.
12 mai 2023
How can you improve on perfection
4 mai 2023
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