The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... Voir plus
L'entreprise a répondu
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Having used cyclescheme in the past, I was disappointed with this experience. I had to reapply to be able to access my chosen retailer. I spent over 40 minutes on the phone only to have a certificate... Voir plus
L'entreprise a répondu
From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... Voir plus
L'entreprise a répondu
Great process from start to finish, really helpful that the cycle shop knew exactly what I needed to do too :-).
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Coordonnées de contact
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Royaume-Uni
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Excellent
1 k avis
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Réponse de Cyclescheme
Hello Michael,
Thank you for taking the time to leave a review.
We appreciate your feedback and are glad to hear of your positive experience with our partner retailer.
Kind regards
The team at Cyclescheme
As a first experience of this process I…
As a first experience of this process I found it reasonably easy to use.
29 juin 2026
Réponse de Cyclescheme
Hello Phillip,
Thank you for taking the time to leave a review.
We're glad to hear that you found the process reasonably easy to use for your first experience. We appreciate your feedback!
Kind regards
The team at Cyclescheme
Unable to get my bike as it was out of…
Unable to get my bike as it was out of stock have to get a new code and agreement as other code won’t work
29 juin 2026
Réponse de Cyclescheme
Hello Ashley,
Thank you for taking the time to leave a review and sorry to hear you have had issues when redeeming your certificate.
As the certificate shows as a 'used' status, it will now not work. This can be reversed, however we would need some information from the retailer directly.
Please do feel free to contact the customer services team who will be able to guide you through getting this resolved. They can be contacted on 0344 897 5101 or info@cyclescheme.co.uk
Kind regards
The team at Cyclescheme
I got a great bike at a great price…
I got a great bike at a great price thanks to the cyclescheme. Delivery was within the time frame expected, and there was very little assembly left to be completed upon receipt.
19 juin 2026
Réponse de Cyclescheme
Hello Andrew,
Thank you for taking the time to leave a review.
We're so glad to hear you found a great bike at a great price through cyclescheme! We appreciate your positive feedback on the delivery and minimal assembly.
Kind regards
The team at Cyclescheme
Réponse de Cyclescheme
Hello Gary,
Thank you for taking the time to leave a review.
We're happy to hear that you found our process smooth and easy to follow. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
No my first rodeo!
This is not the first time I have utilised the Cycle to Work scheme. I found both experiences faultless. The scheme has given me the ability to access top quality bikes at a discount due to benefits in payroll deductions.
I highly recommend the scheme and the ease of going through the process.
Will absolutely use the scheme in the future!
27 juin 2026
Réponse de Cyclescheme
Hello Kris,
Thank you for taking the time to leave a review.
We are so pleased to hear about your excellent experiences with the Cycle to Work scheme! It's wonderful to know that our process has been faultless and that you've been able to access top-quality bikes. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards
The team at Cyclescheme
Excellent experience with CycleScheme
Excellent experience with CycleScheme. Made it all very easy and my Employer was super efficient too.
All in all - Fab
23 juin 2026
Réponse de Cyclescheme
Hello Dave,
Thank you for leaving a review.
We are so pleased to hear you had such a positive experience with Cyclescheme. Thank you for your wonderful feedback!
Kind regards
The team at Cyclescheme
Réponse de Cyclescheme
Hello Giovanni,
Thank you for leaving a review.
We're glad you enjoyed your experience. We appreciate your kind words about our helpful team.
Kind regards
The team at Cyclescheme
well organise process
20 juin 2026
Réponse de Cyclescheme
Hello Chris,
Thank you for taking the time to leave a review.
We do appreciate your positive feedback and hope you enjoy your new shiny gear!
Kind regards
The team at Cyclescheme
Cyclescheme is terrific
Cyclescheme is terrific - such wide acceptance nationwide for great bikes and kit. Employers enrolled in this scheme are giving a tremendous benefit to their employees and we benefit from a scheme that allows us to enjoy the outdoors, be fit and healthy whilst moving on the most efficient mode of transport invented. What’s not to like!
21 juin 2026
Réponse de Cyclescheme
Hello Stuart,
Thank you for taking the time to leave a review.
We're so happy to hear you're enjoying the benefits of the scheme! It's wonderful that it helps you stay active and healthy while enjoying the outdoors. Thank you for sharing your positive experience.
Kind regards
The team at Cyclescheme
Fortune on savings...
4th year running i have saved a fortune on kids bike upgrading yearly. if your on higher rate. If onky there was a shop that sold motorcycle gear also
20 juin 2026
Réponse de Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We are over the moon to hear you are on your 4th year with us! You are always welcome back.
Kind regards
The team at Cyclescheme
Very responsive
Very responsive to questions and queries and overall the process ran very smoothly, Slightly frustrating that the website doesn't allow you to easily find a retailer that supplies a specific bike brand (I wasn't expecting them to know stock levels, just who ordinarily supplies the bike brand)
3 juin 2026
Réponse de Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear about your positive experience with our responsiveness and smooth process. We appreciate your feedback regarding the website's bike brand retailer search functionality and will certainly pass that feedback along for you.
Kind regards
The team at Cyclescheme
Too long to get the voucher
The time it takes to get the voucher is too long. There must be a way in this day of age to make it instantly produced. Providing a voucher value for a bike that may or may not be in stock during redemption is a big miss. Prices change, offers change. And you wait weeks for voucher to arrive.
16 juin 2026
Réponse de Cyclescheme
Hello Magda,
Thank you for taking the time to leave a review.
When it comes to certificate issue time frames, not all companies are the same and some take longer depending on how they process the necessary information.
We always aim to get the certificate out as soon as possible and our processes are faster, however part the this happens on your employers side and we unfortunately have to wait until all is ready.
Kind regards
The team at Cyclescheme
Réponse de Cyclescheme
Hello Greg,
Thank you for leaving a review.
Unfortunately, when it comes to certificate issue time frames, not all companies are the same so we are not in the position to speculate how quickly a certificate will arrive.
Sorry for the inconvenience.
Kind regards
The team at Cyclescheme
efficient and straightforward
15 juin 2026
Réponse de Cyclescheme
Hello Andrew,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The Team at Cyclescheme
Réponse de Cyclescheme
Hello Sandy,
Thank you for taking the time to leave a review.
We're so glad you had a great experience with your new bike and our partner retailer. Thank you for sharing your positive feedback.
Kind regards
The team at Cyclescheme
Clear guidelines to follow
Clear guidelines to follow, Newdales Bikes helped select bike, specs and great advice.
12 juin 2026
Réponse de Cyclescheme
Hello John,
Thank you for leaving a review.
We're glad you enjoyed your experience and found our guidance helpful in selecting your bike! Thank you for your kind words.
Kind regards
The team at Cyclescheme
Great Service
A great experience dealing with Cyclescheme. A smooth process end-to-end helped by great service from the Electric Bike Shop in Bristol. Very pleased with my new bike and accessories.
9 juin 2026
Réponse de Cyclescheme
Hello Graham,
Thank you for taking the time to leave a review.
We are so pleased to hear you had such a smooth and positive experience with your Cyclescheme purchase, especially with the great service from the Electric Bike Shop in Bristol. Enjoy your new bike and accessories!
Kind regards
The team at Cyclescheme
Excellent service and expert advice
The service was excellent from start to finish. I changed my mind several times while choosing a bike and looked at a number of different options, but the team remained patient, professional, and focused on helping me find the right one.
There was no pressure, no unnecessary sales talk, and all advice was practical and honest. The bike was fully prepared and fitted with the additional accessories I requested before collection.
I’ve already had my first ride and I’m very happy with the result. The bike size feels right, and riding with clipless shoes and pedals is a completely new experience.
A great customer experience, knowledgeable staff, and excellent preparation of the bike. I would definitely recommend them.
6 juin 2026
Réponse de Cyclescheme
Hello Sergei,
Thank you for taking the time to leave review.
We are so pleased to hear about your excellent experience with us! It is wonderful to know that our team's patience and dedication helped you find the perfect bike. We are glad you are enjoying your new ride and appreciate your kind recommendation.
Kind regards
The Team at Cyclescheme
helpful guys good vibes just natural…
helpful guys good vibes just natural customer service attitude
5 juin 2026
Réponse de Cyclescheme
Hello Gary,
Thank you for taking the time to leave a review.
We're so glad you enjoyed our team's natural customer service attitude. Thank you for your kind words!
Kind regards
The team at Cyclescheme
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