David Neal Dental Avis 

We delayed this review as we were worried about "a knock on the door, being old and nervous".......But now ? We MUST warn folk. So, my wife went to see David Neal. £7,045 was the estimate. Surgical extraction, sinus lift, stent, and implant crown fit. I still have the paperwork. Went to N.Petherton dentist for a second opinion. Neuralgia in top r/h tooth. Nothing more. Course of meds sorted it out. Less than £100...................I believe this surgery is less than competent. Personally, I would rather use a blind monkey. To think we could have gone ahead with this. avoid Avoid AVOID, unless you like losing money, and pain. If anyone official reads this, can the surgery be reported, surely they are scammers ?

My wonderful and extremely competent holistic dentist retired so I thought I'd try this practice. Wow, really made me appreciate my original dentist even more. He hadn't been 'x ray happy', being aware of the detrimental effect on health. I only needed to see him yearly, the hygienist twice, and his skill was such that no issues were missed and I never needed an emergency appointment.
From the first interaction at reception with 'dragon lady', things then went downhill with the dentist who didn't give the impression of having much interest in general self care, so not much of an advert for a holistic approach to health.
Lacking in people skills to say the least, he hadn't bothered to read their form I had completed and didn't exactly put me at my ease. As I already had x rays from my previous practice I said that I would rather not have more if it wasn't necessary.
I also said that I was still attending my previous hygienist so did not require to see theirs.Thankfully I had not left my regular hygienist and was waiting until I knew if I felt comfortable at the new practice before changing. Thank heavens for that at least.
So, it seems that as I clearly wasn't going to be much of an earner for them they weren't really interested in me as a patient. I was sent a rather rude letter basically encouraging me to explore other dental practices better equipped to accommodate my requirements.
So it looks like I dodged a bullet there and I can only suggest you may want to do the same.

The treatment is always excellent. Alastair put me at ease and all procedures are pain free. I do have one concern and that is the reception desk( front of house) is a disgrace with open crisp packets, half drunk bottles scattered on the work surface. Not a good impression when coming in for treatment.

Took myself off their patient list, this Dental surgery still said nothing about a tooth that has been broken for around a year and a half having told me back then that he will save the tooth, still savable but this Dentist appears to be avoiding saving it, also he now wants to pull out a tooth that had been root canaled and capped, the cap had come off but again this has been left by him for so long there is now not much to save. The problem tooth this time is a root from a broken tooth which he had left for over a year in my mouth and even took a denture mould for dentures which won't sit right once the root has been removed. Through bad health I am unable to work anymore and have to rely on free NHS dental care, and my experience here as an NHS patient, well! this practice should put a Barbers striped pole outside the back door for the NHS service. I am so angry I am going to let people in the town know not to bother with this dentist if you are NHS and want a tooth saved.

Unfortunately, the rules don't allow me to mention specific names but my overall experience at this dentist has never been less than exemplary. The practice itself is very switched on; lots of email and text messages ensuring you don't forget appointments and suchlike, and the actual premise is clean, modern, inviting. Administrative staff are friendly and clued-up but the icing on the cake is the actual dentist!
Emanating an infectious enthusiasm for all things dental, ask a question and you get a thorough, understandable, comprehensive response.
In the words of the vernacular - bang on the button!

I’ve been left with a damaged tooth caused by this dentist. It’s very likely that I will have to have the tooth removed now, but at the time it was saveable and any good dentist could’ve saved it.

I’ve had two infections on the tooth since the work was done, there was no internal examination completed after the first infection.

I’ve been left in awful pain once again caused by poor dentistry.

Please, find another dentist, it’s just not worth it. I’ve been treated appallingly and was discriminated against without the dentist knowing anything about my medical history and nor did they bother to ask.

I offered to provide them the information several times and they always said they would email me. They never did.

They will take your money at nearly every appointment even if you’ve paid a certain BAND to have work completed over time.

Honestly, it’s not worth it, go elsewhere.

And as for one of the dentists, I’m taking things further. His choice to discriminate me without knowing my medical history or current my situation (or failure to have an open discussion about it) will eventually be his down fall.

Luckily I’m in a good place mentally at the moment. But how he treated me could’ve been the final straw for someone else.

Not all illnesses are visible.

I feel sorry any diabetic going to this dentist or anyone that suffers with any mental health.

One of the dentists there has zero interest in your well being.

Honestly, just choose another dentist. Trust me.

It looks great on the outside, but once you peel away the layers….

Well you decide if you want to risk it.