David Shuttle Avis 1 363

My wife left a very un-subtle hint of what she wanted as a present, it was a large Swarovski Crystal figure. Being the good husband that I am I immediately went to the internet to search for it. I expected to be directed to the Swarovski home page, but luckily I saw a link to Davidshuttle.com, who not only had the fugure in stock and available for immediate delivery it was cheaper than buying from Swarovski direct. I ordered on line, it arrived 2 days later in very protective packaging and was in perfect condition. I was a very satisfied customer and my wife was a extremely happy recipient.

My order was dispatched quickly and I was sent tracking information. The wrong item was sent, and I received a prompt reply from customer services. The replacement item was also sent quickly, with tracking info. All in all great service.

When the Royal Mail messed up the delivery of my package, a representative of this company actually contacted the Royal Mail to find out the reason why, and actually added extra points to my account with them. They needn't have done the latter, as I was satisfied with them contacting the Royal Mail.

Absolutely traumatised by this company they delivered me a package outside my door and left it there for my grandmothers 70th birthday present I rang them in tears for them to be horrible to me down the phone and told me it’s there problem 300 pound down so I have had to launch a dispute with the bank for a missing parcel also had to go to the fca and financial obusmand service for compensation for the distress and inconvenience against them be careful guys :(

Ordered the Wedgwood 2022 Xmas Snowglobe at a price which was cheaper than Wedgwood’s own website.
Ordered on 11th December and it arrived, as promised, in good time for Xmas. Item was well packaged and arrived in perfect condition.
Good communication and tracking information provided throughout the buying process.
Very pleased and will certainly use David Shuttle again!

Bought a mova globe. Looks ok but don't believe the hype. In my living room at night with my light on there is zero movement and even in daylight, sometimes it moves and sometimes not. The whole working in ambient light is a massive over statement. I would recommend if they were a fraction of the price but for what they actually cost of say they're a rip off to be honest seeing as they're only made of perspex

Highly recommend, responded to my email quickly.My order arrived the next day and really well packaged and at a discounted price compared to other places. Very happy customer!

Excellent service, have ordered from David shuttle in the past. All items purchased have been extremely well packaged with a safe and fast delivery. Would highly recommend them.

Absolutely exceptional service; ordered Swarovski Tom and Jerry, I was worried about the transportation of the item but went on their live chat and was assured item would be well packed, which it was. DPD was used to deliver the item and the characters arrived in perfect condition, complete with authenticity certificates (and 2 delicious chocolates, thank you!). Hard to believe but it took just 20 hours from placing the order to putting Tom and Jerry on my shelf! Why can’t all companies be like David Shuttle - life would be a lot easier!

January 19th 2021
Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes.
Delighted to find these, as our original similar set of 6 was down to 3 (after daily use for several years).
Excellent product & delighted with service.
Many thanks.

Have to start by saying I never bother with leaving reviews but this company deserves one, my friend told me about there website, they are absolutely brilliant orders literally come the next day with DPD made 2 orders now from them for my mum and both has been great even had a little box of chocolates in them! Thank you for being so good will deffo order in future and recommend to friends!

Highly recommend David Shuttle, customer service is excellent. I emailed about an issue with an item I received; they called to speak to me in person (within half an hour of the email) to resolve and gave me options on what could be done to make sure I was happy with the resolution. I collect Emma Bridgewater and will definitely use David Shuttle in future.

Received my 2nd order first, awaiting stock on a lamp on the first order.

Really superb communication.

The packing was excellent and I could not have done better myself.

Many thanks, keep up the good work in these difficult times.

PS just received an email stating my first order is being delivered on Monday. Thank you.

Have recently ordered a couple of items for both my mother in law and myself. These items duly arrived carefully packaged. I have been thoroughly pleased with the service this company offers and would be more than happy to use this shop again. Their service, website and deliveries are second to none.

I ordered a crystal ornament. It was due to be coming by dpd the next day, but unfortunately it didn’t arrive. I contacted the company, and they were so helpful. Instead of making me wait for days for them trying to find out where the parcel had gone, they promptly sent me out another, and it arrived the next day.
Will not hesitate in using this company again

My new supplier for Lampe Berger (now Maison). Initially let down by a supplier on Amazon and had David Shuttle recommended by a local shop in London. Brilliant and so easy. Well priced and arrrived within a few days. Well packed and well informed of delivery through DPD. Even given a 30 minute delivery window on the day of delivery. Very 'John Lewis'. Highly recommend.

Excellent service - Have bought a few items from David Shuttle and would highly recommend! Always had fantastic service, excellent value for money and super fast delivery of purchases.

Flawless service and great product (Cumbria Crystal Grasmere Double Old Fashioned Whiskey Tumbler). Highly recommended.

I had been after a certain swarovski watch for months, when I found this website, which stocked the watch cheaper than anywhere else. I waited until black friday, and couldn't believe my luck when they knocked 50% off! Got free delivery and also a extra £10 off voucher code! It arrived 2 days later (they gave me a 1 hour time slot, so didn't have to wait in) with complimentary chocolates, fully boxed, guarantee, and certificate of authenticity. Very happy with my purchase

First time using this company, a rarity to find these days an absolute pleasure to deal with such a customer focused and professional business.
From my first telephone call through to delivery of my products and very well packaged within 24hrs.
Thank you David Shuttle for offering such quality products at competitive prices and having customer focused staff.
I would 100% recommend this company.