Dazzle Printing Avis 35

One of the most beautiful cards that Dazzle created for me. It was easy to work with them and I was beyond happy with the creation. So was the person I sent it too! Gorgeous !!

EDIT: I spoke on the phone with the owner of Dazzle Printing (she contacted me) and she made everything right! She was kind, concerned and very pleasant. I am happy to continue to do business with Dazzle.

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I'm so sad. I have been ordering from Dazzle for my business for the past several months. Last month, when I went to pick up my order (I live about 30 minutes from their office), it was printed on the wrong paper. Thankfully, I caught the mistake before I left.

My mom and I had to wait ~35 minutes for them to reprint the order, and we both had to cancel/shift later appointments because of the mishap. We kindly asked what accommodation could be made on a future order due to the inconvenience, and Renee said she would talk to the owner. I sent an email later on that day to Renee to follow up. About two weeks went by, no response. I followed up again via e-mail this past Friday, no response.

I have a monthly product, so my orders are time-sensitive. Today, I called. I spoke to Renee. She was noncommittal, clipped and short ("Hi Renee, how are you?" "Good, thanks"). She stated that she had passed my inquiry along to the owner and did not know when the owner would get back to me ("hopefully, by the end of the day today"). When I asked could I speak to the owner, she said that the owner was working on a large order. I shared with her that, as a paying customer who would like to continue working with Dazzle, to send two e-mails and not receive a response makes me feel like I am being ignored and is not ideal customer service. I asked her wouldn't she agree? "Yes. I'm sorry." It was such a poor customer service / customer experience.

I am feeling very disappointed, like asking for accommodation on their mistake is a nuisance to them, when customers are the lifeblood of their business. As a small business owner, I would never make my customers feel that way and if I inadvertently did, I'd do everything in my power to make it right.

I got off the phone with Renee today feeling like my business doesn't matter. Perhaps it doesn't.

Just pray and hope that they NEVER mess up your order.

I am more than happy to come back and edit this review if they make this right.

Dazzle always get my jobs done in a timely manner..They have spoiled me and I'm not going anywhere else.

I have been SO IMPRESSED with Dazzle Printing! Their website is a dream to navigate, and their customer service is exceptional. Once I contacted them, Renee Benson got back to me immediately. My order was completed within the day and shipped to me once I approved the proof. I have also received quality packets of sample papers and small business information. Great service, Great website, and GREAT PRODUCT! - Cynthia Knox

I could not be more pleased than I am now with Dazzle Printing. As a small business owner in publishing, this company is outstanding and they have genuine customer service, which is had to find today. Having Renee, a real person to guide you through every step and offer confidence to new self publishers like myself, is invaluable! I cannot recommend this company high enough. And to put the icing on the cake, it's like a reward of sorts when they offer you a percentage off your next order or your first order! It's all VERY GOOD!

Just received my magazine order from Dazzle Printing could not be more happier! Just outstanding great communication fast service. They are my go to person thanks
Koloski Photography

I ordered 100 brochures that I designed for a church client. When they came in I looked at them and the brochures were so beautiful and really well done! Gave them to the priest and he absolutely loves them!
Definitely using this company for my future graphic design clients!

Thank you Dazzle printing!

Tiffany Cooper

This has to be the very best printing company in the USA...Hurrah... to all of you, great and talented technician, especially, Renee. I, as a magazine editor, have chosen Dazzle printing, not only for the quality of its work, but for the professional staff that works for them...Lots of success in the New Year...I am pretty sure you will have plenty of it....the type of work you do, tells exactly how good you are....
felix rizo

I hadn't printed a book myself before going to Dazzle, so I had a lot of questions. Whenever I asked something, I got a prompt response and lots of help along the way. In the end, we got a great looking product that people are pleased with! I think the website was a little difficult to use at times, especially having the order box as a page within a page; it becomes difficult to navigate in that little box. Otherwise, highly recommended and if we do another project like this, we'll be coming back.

We had a great experience with Dazzle printing. The customer service was very responsive and we received out product faster than expected! The prices were great and the issues were packages and protected.

One of the best vendors we've worked with in getting our ideas to print. Above and beyond service.

Five Star Service and Product!! Highly recomended

Dazzle was great to work with - their online quote tool was a great way to determine that they were the company I wanted to work with - they offered a wonderful value and a really fast turn around time. We had a lot of people turn in articles late and we were worried about being published on time - Dazzle provided a great quality print job in a very short amount of time, and were even able to handle a few special requests! Definitely a company I would recommend to anyone and know that I led them in the right direction!

When dealing with tight production schedules and fast turn-arounds on time sensitive projects, it is very important to have a business printer who exercise great communication and a good understanding of project details, typically not found with online printers. Dazzle Printing does an outstanding job of communication and customer service while maintaining the convenience and value of an online printer.

amazing service, one of the best places to get printing services

I needed a booklet printed for a trade show in Dallas in 3 business days. I called a lot of printers and no one could meet my tight deadline except Dazzle Printing. They reviewed my file immediately, made a couple of great suggestions on things I should change to make the booklet look better, waited for my changes, and printed 500 copies the next day. They then overnighted the booklets to my hotel. The quality of the final product was outstanding and customer service was as promised — dazzling! I will be using Dazzle Printing for all my printing needs.

Our non-profit had some frustrating experiences with other online printers and gave Dazzle a try. We really appreciate Dazzle because real people answers questions/calls/emails and they do so in a timely fashion. They've been great to work with since first trying them and we are still using them as our primary print place several years later. Thanks y'all for the quality service!

Our medical practice has numerous items that need to be printed and I have found Dazzle Printing to be a top company to deal with. They are friendly, easy to work with, affordable and precise with the details of your job. The order is processed very quickly and sent out UPS so you receive it the next day. I would highly recommend this company for any of your printing needs!

Dazzle has never let us down.

Customer service is great and they are prompt in helping meet deadlines. Have worked with Dazzle for several years and projects and they have always produced a great product.