Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered Magnolia Spice wallpaper. The manufacturer in Europe sent it to the wrong address. FedEx finally found it and delivered it to the right address. Decorators Best was going to reorder it. Wallpa... Voir plus

Noté 5 sur 5 étoiles

We love the blind that was made from the metallic gold fabric that we purchased through Decoratorsbest.com! The shade helps made the powder room feel special and pulled together. Decoratorsbest provi... Voir plus

Noté 4 sur 5 étoiles

I was looking for high-end fabrics for the draperies and found them at the Decorator's Best at great price. The fabrics I purchased were delivered fast and were as beautiful as shown. The only rea... Voir plus

Noté 2 sur 5 étoiles

Ordered several samples but never received most of them. Had to email and call at least 4 times to get it resolved. Six months later, had still not received one of them. Finally gave up and ordered th... Voir plus

À propos de l'entreprise

  1. Service e-commerce

Écrit par l'entreprise

DecoratorsBest provides high-end designer fabric and wallpaper to anyone looking to adorn their home with unique, luxurious items that are difficult to find. We believe that everyone, whether they live in a one-bedroom apartment or a five-story mansion, deserves a beautiful home. Established in 2004, DecoratorsBest is the largest e-commerce company specializing in first-quality designer fabric, wallpaper, trim, pillows and rugs at the best prices. Our 200,000+ products are available to both the general public and to the trade. In addition to offering a wide range of high-end decor items, DecoratorsBest also provides extensive design inspiration and tips on our blog, newsletters, and social media outlets.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

215 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I ordered this fabric on May 4

I ordered this fabric on May 4, 2017 ( Schumacher camden cotton check in Mocha) with an online confirmation the my 24 yards were in stock. This order was then followed by a message saying that it was back ordered until June 5, 2017 and I was told that without cancelling my order, my charge of $1092.00 would be held by you!!!!!!I thought this was somewhat unfair so I cancelled my order.

Please let me know when it is back in stock and I will re-order.

1 juin 2017
Avis spontané
Logo de Decoratorsbest

Réponse de Decoratorsbest

Hi Barbara! Thank you for the feedback as it is greatly appreciated! We sincerely apologize that you were displeased during this time. The order was received on 05/04 and we reached out to you on 05/04 to confirm that the manufacturer only had a 20 yard piece and a 3.8 yard piece. The yardage was placed on hold pending your approval. On 05/05 we were notified to cancel the order and issue a refund. An authorization of payment is obtained for any and all orders submitted though the DecoratorsBest website. If the item is on back order, we will still send your order to the manufacturer for processing thus the payment authorization obtained through the website. We apologize for any inconveniences this may have caused and we hope that we can continue to work with you in the future! Please feel free to contact customerservice@decoratorsbest.com if you have any further questions or concerns.

Noté 5 sur 5 étoiles

Wonderful wallpaper resource

Decorators Best has become my go-to source for high end product at the best price. Delivery is fast, and they are so professional all around! Fantastic company, I'll be making future purchases soon.

31 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love working with …

I absolutely love working with DecoratorsBest. The quality of their materials and fabric is A+. I will always look to them first whenever searching for a new fabric or wallpaper for my home!

23 mai 2017
Avis spontané
Noté 3 sur 5 étoiles

beware of shipping and returns fees

love the wallpaper, hate the high shipping prices and returns fees.

22 mai 2017
Avis spontané
Logo de Decoratorsbest

Réponse de Decoratorsbest

Hi Melinda! Thank you for your feedback! Free shipping is offered for all orders of $100 or more. For orders under $100.00, shipping is automatically calculated based on distance and weight of the package. Each manufacturer has their very own return policy which can be found on any product page before placing an order. Please feel free to contact customerservice@decoratorsbest.com for further information regarding the return policies and shipping costs.

Noté 5 sur 5 étoiles

I am so very pleased with my experience …

I am so very pleased with my experience in ordering wallpaper from DecoratorsBest. Fantastic service! Super quick delivery! Packages arrived in perfect condition! I haven't wallpapered in over 20 years and I am quite frankly not happy with how much the costs in wallpapering have shot through the roof. That being said, the Cole and Son, Ardmore Collection, Savuti multi color on cream, is by far, the most beautiful paper I have ever had the pleasure of envisioning in my new home! I found DecoratorsBest had the best price, including free shipping at certain price point. I will definitely purchase again. I only wish they had Thibaut wallpapers.

18 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

The wallpaper came extremely fast and …

The wallpaper came extremely fast and was in perfect condition! I ran out so had to call in an emergency order and spoke to the owner Barbara. She took my order right on the phone and three days later my extra paper came and everything looks beautiful! Great pricing, great quality, I will but from here again!!

17 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

Fabulous

Fabulous, high quality decorator fabric that is totally gorgeous! Great customer service, prompt shipping, good communication; product arrived in perfect condition. Will continue to purchase from Decorator's Best!

6 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

Great experience!

Great prices and I was really impressed with the time it took to get my items. When I needed to call customer service, everyone I spoke to was so pleasant and helpful.

27 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

I have placed several orders (for both wallpaper and fabric) and have been very satisfied with all of them. Thank you!

15 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Great website for really fine fabrics

Great website for really fine fabrics. Found a beautiful fabric that I wanted for a couple of side chairs in my dining room. I had draperies made last year from the same fabric and was thrilled to find that I could order fabric to match. Ordered a sample which came right away and was large enough that I could compare the dye lots. I ordered the fabric and received my order very quickly. It is with my decorator right now.
Found your website by putting the fabric designer's name in Google.

13 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Worked perfectly!

Ordering was simple and delivery was fast. When I called with a question they were very helpful. I recommend Decorator's Best!

20 mars 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus