Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered Magnolia Spice wallpaper. The manufacturer in Europe sent it to the wrong address. FedEx finally found it and delivered it to the right address. Decorators Best was going to reorder it. Wallpa... Voir plus

Noté 5 sur 5 étoiles

We love the blind that was made from the metallic gold fabric that we purchased through Decoratorsbest.com! The shade helps made the powder room feel special and pulled together. Decoratorsbest provi... Voir plus

Noté 4 sur 5 étoiles

I was looking for high-end fabrics for the draperies and found them at the Decorator's Best at great price. The fabrics I purchased were delivered fast and were as beautiful as shown. The only rea... Voir plus

Noté 2 sur 5 étoiles

Ordered several samples but never received most of them. Had to email and call at least 4 times to get it resolved. Six months later, had still not received one of them. Finally gave up and ordered th... Voir plus

À propos de l'entreprise

  1. Service e-commerce

Écrit par l'entreprise

DecoratorsBest provides high-end designer fabric and wallpaper to anyone looking to adorn their home with unique, luxurious items that are difficult to find. We believe that everyone, whether they live in a one-bedroom apartment or a five-story mansion, deserves a beautiful home. Established in 2004, DecoratorsBest is the largest e-commerce company specializing in first-quality designer fabric, wallpaper, trim, pillows and rugs at the best prices. Our 200,000+ products are available to both the general public and to the trade. In addition to offering a wide range of high-end decor items, DecoratorsBest also provides extensive design inspiration and tips on our blog, newsletters, and social media outlets.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

215 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Happy ending...

My shipment was short 1 roll when it came. I expected a second roll to come within the next couple of days. When it didn't show up on my doorstep, I phone Decoratorsbest and they expedited the shipment and were very generous and helpful too. My wallpapered wall looks fabulous and I loved the product! Easy to use and great results!

19 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Duralee Aegean Fabric

The fabric is very nice quality, color displayed is very true to color. Ordering and shipping was both fast and easy.

17 mars 2017
Avis spontané
Noté 2 sur 5 étoiles

Could be better...

Wallpaper was very pretty. But was upset that the wallpaper calculator told me I needed three rolls. What it didn't say was single or double so I ordered 2 double rolls just to be sure and was literally three inches wide too short. Had to buy another roll from a different dye lot with shipping all over again - which WAS NOT CHEAP. Would definitely look elsewhere for better shipping prices.

16 mars 2017
Avis spontané
Logo de Decoratorsbest

Réponse de Decoratorsbest

Hi Amy,

We're sorry to hear about your experience with us and the wallpaper estimator. We changed the setting so it specifically indicates an estimate for single rolls. Please note that it is just an estimator and we recommend working with an expert in the field to help you install your wallpaper and advise you on how much to order since return options are limited and can be costly.

If you have other questions, please feel free to email us at orders@decoratorsbest.com.

The DecoratorsBest Team

Noté 5 sur 5 étoiles

Excellent website

I ordered wallpaper and saved so much money over the local store that was selling it for retail. It arrived quickly and customer service was excellent.

16 mars 2017
Avis spontané
Noté 4 sur 5 étoiles

Good customer service.

I ordered two swatches, thinking I would receive two small fabric samples which I could keep. I received two large samples directly from the fabric company which were on loan only and a return envelope was included to send them back. The samples were about 20" square which made it easy to see how they would look, but I would have liked to have had a small swatch to keep. The swatches were slow in arriving and Decoratorsbest followed up to make sure I received them. The colors/patterns didn't work for me, but I received good customer service.

12 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

FAST!

Service was excellent. If I hadn't seen this fabric in a store, I would have passed right over it from the picture online. Trend Ash Rose is so gorgeous, the picture doesn't show the colors and pattern close enough.

11 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Love the wallpaper!

This is the first time I have used Decoratorsbest. They have a great selection of wallpaper and fast service. I was able to get wallpaper for half of what I expected to pay at the local paint store. We had to order another double roll in the same dye lot and they were able to make it happen. We are very pleased with the ordering experience, the fast delivery, the quality of the paper, and the customer service.

10 mars 2017
Avis spontané
Noté 1 sur 5 étoiles

I only received 5 out of 10 samples that I paid for. DO NOT USE THIS DELIVERY SYSTEM FOR DECORATOR SAMPLES!!!!

THIS HAS BEEN THE MOST DISHONEST ON-LINE DELIVERY SERVICE THAT I HAVE EVER USED I only received one half of the wallpaper samples that I paid for. When I called to inquire about it, the person with whom I spoke was haughty and dismissive. I just want my money back and for them to "go away." I will get samples from a more reliable source.

10 mars 2017
Avis spontané
Logo de Decoratorsbest

Réponse de Decoratorsbest

Hi Penelope! Thank you for your feedback. On behalf of the manufacturer we sincerely and deeply apologize for the missing samples. Please email us directly at customerservice@decoratorsbest.com and we will be more than glad to provide you with a refund for your missing samples. We will also contact the manufacturer and express your frustrations and disappointment with their service as well! We look forward to speaking with you shortly.

Noté 5 sur 5 étoiles

Samples

I have only ordered samples so far to see if I liked the quality of the fabric. The colors and the fabric were a good quality.

9 mars 2017
Avis spontané
Noté 4 sur 5 étoiles

Colors

The colors were completely different than shown on website.

9 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service

Ordering is easy, as is finding what you want. And, once I order, I always get just what I wanted in a timely manner.

8 mars 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus