Even though we were frustrated that we had to wait for the replacement battery for over six months, because the current Defib has been discontinued. We got there in the end.
L'entreprise a répondu
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Lisez les avis des autres
It was easy to use the website and purchase the required replacements. It was good to be kept in touch with the delivery status. The pads were received promptly allowing the defib to be put back into... Voir plus
L'entreprise a répondu
Defib World provided me with the Adult Stat Padz as late as possible to ensure our Parish would receive pads with the longest "Use By" date as possible. They arrived a day late due to the delivery c... Voir plus
L'entreprise a répondu
Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Defib World is a UK supplier of lifesaving heart defibrillators, cabinets and accessories including replacement batteries and electrode pads.
Coordonnées de contact
4,6
Excellent
69 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ease of ordering and payment
As a Local Government Organisation, the ability to receive an invoice for payment, rather than having to use a personal card was much appreciated.
6 octobre 2025
Avis spontané
Réponse de Defib World
We're glad to hear that the option to receive an invoice worked well for your organisation. We're always happy to support in any way we can.
Kind regards,
The DW Team
Really good customer service very…
Really good customer service very helpful and friendly and orders come out quickly and well packaged
17 septembre 2025
Avis spontané
Réponse de Defib World
We're thrilled to hear you had a positive experience with our customer service and order process.
Thank you,
The DW Team
Fast efficient service
1 octobre 2025
Avis spontané
Réponse de Defib World
Thank you for your review, we really appreciate the 5 stars.
Thank you,
The DW Team
Friendly and professional staff
Excellent support and advice on purchasing the correct product
15 septembre 2025
Avis spontané
Réponse de Defib World
Thank you for your very kind review.
We are glad we were able to provide you with the support and advise you needed.
Thank you,
The DW Team
Réponse de Defib World
Thank you so much for the 5-star review. We're glad to hear you found our staff helpful and the delivery was quick.
Thank you,
The DW Team
Réponse de Defib World
Thank you for your five star review, we really appreciate it!
Many thanks,
The DW Team
Easy transaction online.
Easy transaction online.
Fast shipping.
Exactly as described.
Many thanks.
2 août 2025
Avis spontané
Réponse de Defib World
Thank your for your 5 star review, it's really appreciated
We are very glad that you had easy and speedy experience.
The DW Team
Excellent service to deliver our AED
Excellent service to deliver our AED.
It arrived safely and on time.
Competitively priced, very satisfied thank you.
16 août 2025
Avis spontané
Réponse de Defib World
Thank you for your very kind review, we really appreciate it.
We are so glad that we could offer you a quick service and competitive pricing.
Thank you,
The DW Team
AED pads and batteries
Always buy pads and batteries for community AED here.
10 août 2025
Avis spontané
Réponse de Defib World
Thank you for your 5* review.
We really appreciate your continued support.
Thank you,
The DW Team
Easy to order the product that i…
Easy to order the product that i Wanted. Good service and delivered to my expectations.
17 juillet 2025
Avis spontané
Réponse de Defib World
Thank you for your feedback! We're glad the ordering process was simple and that everything was delivered just as expected.
Thank you,
The DW Team
Replacement Battery
Easy to identify the required battery for our defibrillator.
Efficient service.
22 juillet 2025
Avis spontané
Réponse de Defib World
Thanks for your 5* review! We're glad you found the right battery and that our service was efficient.
Thank you,
The DW Team
Best price, easy order and prompt delivery.
Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to order and very prompt delivery. When any of our 'fleet' of AEDs needs replacing or consumables in future, Defib World is the first place I will look and then a quick check that they still offer the best value for money. Absolutely satisfied with this supplier.
7 juillet 2025
Avis spontané
Réponse de Defib World
Thank you so much for your very kind review!
We’re thrilled to hear that you found our pricing competitive and the ordering process smooth. It's great to know our products are supporting your business across multiple locations.
We look forward to continuing working with you and providing the best value and service for your AED needs.
Thank you,
The DW Team
Replacement defibrillator pads.
Found the required replacement pads on line in stock and ordering was simple. Quick delivery at reasonable postage costs. Will use this supplier again. Thanks
4 juillet 2025
Avis spontané
Réponse de Defib World
Thank you for the 5-star review!
We're glad to hear you found the replacement defibrillator pads easily and that the order was delivered quickly. We really appreciate your support and look forward to serving you again in the future.
Thank you,
The DW Team
Swift
Swift, efficient service. Delivered what I needed when I needed it and cheaper than other providers.
10 juillet 2025
Avis spontané
Réponse de Defib World
We're pleased to hear that you found our service swift, efficient, and competitively priced. Thank you for your feedback.
Thank you,
The DW Team
The sale person was very knowledgeable…
The sale person was very knowledgeable and friendly and answered all my questions. This enabled me to make a decision on the defibrillator that met my needs. The price was excellent.
24 juin 2025
Avis spontané
Réponse de Defib World
Thank you for the 5-star review.
We're pleased to hear that a member of our team was knowledgeable and friendly, and able to assist you with your decision. Great to know you were happy with the price too!
Thank you,
The DW Team
Excellent service from start to finish.
Excellent service from start to finish.
Ordering our defibrillator was quick and straightforward, delivery was prompt, and the team were helpful and knowledgeable throughout. Highly recommended
18 juillet 2025
Avis spontané
Réponse de Defib World
Thank you very much for your kind review.
We're glad the ordering process was quick and easy, and that your delivery arrived promptly. It's great to hear our team could provide helpful and knowledgeable support.
We truly appreciate your recommendation!
Thank you,
The DW Team
Réponse de Defib World
Thank you for your kind review.
We are so pleased we could offer a great price and speedy delivery.
Thank you,
The DW Team
really impressed with the unit but the…
really impressed with the unit but the door alarm is rubbish .a better system would be better.
thanks for the reply but the unit i was sent does have a alarm with it ,i do not know what order you are looking at but i would not have bought it without one.
7 mars 2025
Avis spontané
Réponse de Defib World
Thank you for your review.
We are glad to hear hat you are pleased with your unit. I have reviewed your order and can see that the cabinet you have ordered does not have an alarm feature included, please do let us know if we can help.
Thank you,
The DW Team
Réponse de Defib World
Thank you for your 5* review.
Many thanks,
The DW Team
Your service was excellent
Your service was excellent but the delivery by Royal Mail was aweful. Received an email saying that it had been delivered went home no package. Checked the tracking and the photo was of the package not where it was left. Went on line and the only help that I was given was ask your neighbours!!! Eventually found and in our defib ready for action many thanks for your part in the process
7 juin 2025
Avis spontané
Réponse de Defib World
Thank you for review —we really appreciate it.
We're sorry to hear about the delivery issues with Royal Mail understand your frustration. We are glad to hear the package has been found and your defibrillator is ready for use!
Thank you,
The DW Team
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