Even though we were frustrated that we had to wait for the replacement battery for over six months, because the current Defib has been discontinued. We got there in the end.
L'entreprise a répondu
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Lisez les avis des autres
It was easy to use the website and purchase the required replacements. It was good to be kept in touch with the delivery status. The pads were received promptly allowing the defib to be put back into... Voir plus
L'entreprise a répondu
Defib World provided me with the Adult Stat Padz as late as possible to ensure our Parish would receive pads with the longest "Use By" date as possible. They arrived a day late due to the delivery c... Voir plus
L'entreprise a répondu
Very good product that we use across our business footprint. This was the best price I could find for the complete (genuine) product including battery and pads across the internet in Jul 25. Easy to o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Defib World is a UK supplier of lifesaving heart defibrillators, cabinets and accessories including replacement batteries and electrode pads.
Coordonnées de contact
4,6
Excellent
67 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to deal with
Easy to deal with, good website, a charity organisation, very good prices, prompt delivery, what more could you want!
29 mai 2025
Avis spontané
Réponse de Defib World
Thank you for reviewing us!
We are so glad you had a great experience.
Thank you,
The DW Team
Good customer service and advice
Good customer service we needed replacement pads for G5 Cardiac Science Defibrillator and a new carry case. Competitive pricing for products particularly pleased with the carry case as our old original one took so long to remove from device therefore wasting precious seconds if needed in an emergency. So extra peace of mind that the defibrillator is now both well protected more importantly easy to access quickly for anyone to use.
19 mai 2025
Avis spontané
Réponse de Defib World
Thank you so much for your kind review! We're glad to hear that you were pleased with our customer service and your new items.
If we can help with anything in the future, please don’t hesitate to contact us.
Thank you,
The DW Team
Speedy service
Speedy service
Had a call from company advising I had ordered non compatible items . thus was first class service and correct items ordered
2 mai 2025
Avis spontané
Réponse de Defib World
Thank you for your review.
We're glad we could assist in getting the correct items sorted for you. It's important to us that everything goes smoothly.
Thank you,
The DW Team
Ordered defribilator batteries cost…
Ordered 2 defribilator batteries cost more than £600. they claimed the batteries were sent in a jiffy bag, jiffy bag recieved with other parts of order but not the batteries.
complained, but they were unwilling to help- lost over £600.
23 janvier 2025
Avis spontané
Réponse de Defib World
Hello A R,
Thank you for sharing your feedback. We are very sorry to hear about your experience with your recent order, and we completely understand your frustration.
Please be assured that we take these matters seriously and we are conducting a full review including all previous correspondence.
We will revert back to you shortly and in the meantime we appreciate your patience, and we apologise for any inconvenience caused.
Regards,
The DW Team
Training defibs
I was looking at purchasing 4 defib trainers. The price at defib world was very competitive, when I had a small problem ordering online I went into live chat. I was sent an invoice to pay by bacs made the payment and the defib arrived by 0930 the next morning. Excellent customer service all round. Very happy with product which was vastly more expensive on other sites. Thanks you.
10 octobre 2024
Avis spontané
Réponse de Defib World
Thank you very much for your kind review. We are so glad that we were able to help you via our live chat feature and that your order reached you on time and you are pleased with the training defibrillators.
Thank you,
The DW Team
Didn't deliver order
Placed an order - paid £10.99(!) for delivery, two weeks later no sign of item. Cancelled and refunded. I don't believe they had any intention of fulfilling the order at all :(
21 mars 2024
Avis spontané
Réponse de Defib World
Good Morning Simon, I am sorry to hear about your experience.
We've sent you an email to confirm your account details.
We can then investigate your concerns further and whether the item was in stock at the time of placing the order.
Thank you,
The DW Team
Met the order and sent and received
14 septembre 2021
Avis spontané
Réponse de Defib World
Thanks for reviewing us, we're glad you had a good experience!
Thank you,
The DW Team
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