Always nervous to buy a strap online without seeing / trying it first. Well you can go ahead with Delugs. The strap arrived in just 3 days (to London, UK) it’s a perfect fit, it’s very comfortabl... Voir plus
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Lisez les avis des autres
I just wanted to give a 5 star rating to Delugs all around. I ordered a strap for my husband's watch for our anniversary. It arrived within a couple of days and was even more beautiful than I expected... Voir plus
Recently purchased a Fitwell Micro-Adjust Buckle from Delugs. The purchasing process was seamless and the item arrived soon after. The product is a game-changer as you can now micro-adjust the comfort... Voir plus
L'entreprise a répondu
Nobody makes integrated rubber straps (for a PRX at least) like Delugs does. The rubber is just right, cut to size makes for a custom fit, butterfly buckle's machined not stamped.. but, if of the 3... Voir plus
L'entreprise a répondu
4,6
Excellent
111 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Great products and even better service
Great products and even better service. They are a pleasure to do business with!
15 avril 2026
Avis spontané
Réponse de Delugs
Thank you Craig — likewise, always a pleasure on our end too.
– Delugs
Color way off and customer service not helpful
I made a purchase for my 1675 based on all the glowing reviews, but the final product's color was nowhere near the advertised photo. Customer service was not willing to assist in resolving the matter, stating that it was a result of lighting in their photo. OK, I understand lighting may impact color slightly, i.e., maybe one shade difference, but this was way off. I shared with them a photo that showed the brown was many shades darker than captured on their site. This strap won't ever leave my desk drawer now as even the quality of the leather is subpar, on par with cardboard.
2 mars 2026
Avis spontané
Réponse de Delugs
Wayne, this isn't the outcome we want for any order, and we're sorry the first response didn't get you to a fair resolution. Photographing leather honestly is genuinely difficult — the same hide can read quite differently between studio and natural light — but that's our challenge to manage, not yours. We'd like another set of eyes on this. We've reached out to you personally and referenced this review.
– Delugs
My Experience with Delugs
I’ve been a customer of Delugs since their early days at the old store, and over time I’ve built quite a collection of their straps.
The quality has always been impressive—durable, well-crafted, and thoughtfully designed. What truly stands out, however, is the level of service. The team is consistently friendly, professional, and attentive, always ready to assist with genuine care.
I was especially appreciative when they remade one of my straps free of charge after the leather issue I experienced. That level of after-sales support really reflects their commitment to customers.
Every visit to the shop has been an enjoyable experience, and I’ve confidently recommended them to many friends and family. I look forward to continuing my journey with them and adding more straps to my collection.
3 avril 2026
Avis spontané
Réponse de Delugs
Linus, it's customers like you who keep us pushing — thank you for the years and the trust. We're glad we could remake that strap properly; that's the right call every time. Looking forward to many more chapters together.
– Delugs
Fabulous online experience and…
Fabulous online experience and subsequent follow up via WhatsApp. Very cool
13 avril 2026
Avis spontané
Réponse de Delugs
Thanks Allan! Meeting people where they are (online, WhatsApp, in store) is something we put real effort into. Glad it landed well!
– Delugs
Réponse de Delugs
Thank you James — appreciate the kind words.
– Delugs
Rapid response time
Rapid response time. Straightforward, provided a solution.
12 avril 2026
Avis spontané
Réponse de Delugs
Thanks Rodolfo! Straightforward solutions for straightforward problems is the goal. Appreciate the review.
– Delugs
Have bought several straps from DeLugs…
Have bought several straps from DeLugs including 2 Bespoke straps that I configured with the help of Cliff. Service Is always friendly , professional and fast
18 mars 2026
Avis spontané
Réponse de Delugs
Stephen, bespoke straps are some of the most rewarding work we do — Cliff will love hearing this. Two down and we're looking forward to whatever you dream up next.
– Delugs
Responsive and great service
Responsive and great service. Have had to do refunds and order changes and the service has been excellent. Highly recommended
10 avril 2026
Avis spontané
Réponse de Delugs
Thank you Tim! Order changes happen, and how we handle them matters as much as how the strap turns out. Glad we got it right.
– Delugs
Delugs is the real deal
Delugs is the real deal! I was hesitant when I first discovered this company and decided to order from them as they are located in another country overseas. I am so glad that I placed an order. I can honestly say that after probably dozens of orders at this point that Delugs makes fantastic,high quality watch straps and their communication and customer service is top notch! I have never had any issues with any of my orders. Great company to do business with.
11 avril 2026
Avis spontané
Réponse de Delugs
Tim, dozens of orders is humbling to read. The fact that you took the leap when we were "overseas" (we still are!) means a lot. Thanks for being one of our OGs.
– Delugs
great product and great customer service
9 avril 2026
Avis spontané
Réponse de Delugs
Thanks Arturo! Appreciate the kind words.
– Delugs
Great quality cts rubber strap and…
Great quality cts rubber strap and comfortable. I’m glad I purchased it to use on my Omega Speedmaster.
10 avril 2026
Avis spontané
Réponse de Delugs
Thank you! The Speedy with our CTS rubber is one of those combinations we get a lot of joy out of. Wear it well.
– Delugs
I have several straps from Delugs
I have several straps from Delugs, exotics to sailcloth. All are excellent quality and were received in a very timely manner. I will continue to order from them.
9 avril 2026
Avis spontané
Réponse de Delugs
Exotics to sailcloth is a beautiful range to have in the rotation! Totally different moods on the wrist. Looking forward to the next chapter of the collection.
– Delugs
Nice straps & great service
Have purchased many straps and clasps from Delugs and have been impressed. Delugs has awesome cut-to-size rubber straps for watches like the Black Bay 58, which pair nicely with their butterfly deployant clasps. They also have nice leather straps. I like their glossy alligator straps…especially in the Lagoon Blue color…currently out of stock, so hopefully they eventually get more in. This evening I had a bit of an issue with their website and used the chat to speak with an assistant. They were very helpful in understanding the problem and resolving it. Excellent products and service. Cheers.
8 avril 2026
Avis spontané
Réponse de Delugs
Thank you for the kind words! The Lagoon Blue glossy alligator is a quiet favourite. Watch out for that restock notification very soon. Glad that our chat could sort the website hiccup for you. Cheers.
– Delugs
GREAT RESPONSE TIME
GREAT RESPONSE TIME . VERY HELPFUL AND KNOWLEDGABLE SALES ASSOCIATE CARL! Cant wait to visit the flagship store in 2 weeks!
7 avril 2026
Avis spontané
Réponse de Delugs
Carl will be glad to read this and we hope you had a good trip!
– Delugs
Good experience
Shawn was very knowledgeable and had provide good service and advice
4 avril 2026
Avis spontané
Réponse de Delugs
Shawn really knows the range inside out! Glad the visit was a good one.
– Delugs
Réponse de Delugs
Hi Khairul,
Thank you for the kind words.
We're glad to hear you've enjoyed both the products and the service. We truly appreciate you taking the time to share this.
– Delugs
I had a good experience with Jeff and…
I had a good experience with Jeff and the team on my first visit to Delugs. My questions were helpfully answered with suggestions and the product was adequately explained to me.
5 avril 2026
Avis spontané
Réponse de Delugs
Hi Marc,
Really glad you made it in — thank you for sharing this.
It's always a pleasure when we get to walk someone through everything in person, and we hope it's the first of many visits. Looking forward to helping you find the next one.
– Delugs
Excellent customer service
Excellent customer service. The team was very responsive and thoughtful in all of my emails and Instagram DMs. I feel confident about my purchase. Thank you!
5 avril 2026
Avis spontané
Réponse de Delugs
So glad to hear this, Benjamin — thank you!
We always want every interaction to feel thoughtful and unhurried, whether it's over email or DMs, so it's great to know that came through. Looking forward to hearing from you again soon.
– Delugs
Love the strap quality
Love the strap quality! Have several straps for various watches and always get compliments on them. The customer service is also top notch. I ordered the wrong strap and they were very quick to help me get it returned.
2 avril 2026
Avis spontané
Réponse de Delugs
Always a pleasure, Daniel. Thank you for this!
Love hearing that the straps have been turning heads. And glad we could take care of the return without any fuss, That's exactly how it should be.
– Delugs
So far they have been great
So far they have been great. My first order was very fast. I made a mistake in order the wrong size. I emailed them asked to send me a new one out which I paid for. They responded very quickly in an email and I am now waiting on my second strap. Thank you again.
2 avril 2026
Avis spontané
Réponse de Delugs
Thank you for this, George. Really appreciate it!
Glad the first order landed quickly, and we'll make sure the second one does too. Looking forward to hearing how the new strap works out.
– Delugs
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