Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... Voir plus
L'entreprise a répondu
So pleased with my purchase. I have bought kitchen items from this company before and they are really tops regarding quality goods. I will probably buy all my household i.e. kitchen products requir... Voir plus
L'entreprise a répondu
I was looking for new oven gauntlets. I had originally ordered these items on Amazon, but after they completely messed the order up, I cancelled it. I ordered directly from the Dexam site and found th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de plans de travail
- Magasin d'appareils de cuisson
- Fabricant de produits en céramique
- Magasin de matériel de cuisine
Écrit par l'entreprise
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Coordonnées de contact
Holmbush Industrial Estate, GU29 9HX, Midhurst, Royaume-Uni
- cs@dexam.co.uk
- www.dexam.co.uk
4,7
Excellent
97 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Dexam
We're glad you're happy with your purchase. Thank you
Kept me updated and got products when…
Kept me updated and got products when said I would
28 août 2025
Réponse de Dexam
We're glad you're happy with your purchase. Thank you
Fantastic speedy service from Dexam
Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen. For these reasons when I wanted another effective teatowel (let's be honest, not all teatowels are equal) this ws my obvious choice. I've also purchase an apron in the ferns fabric and a double ended oven glove for my twin who is in dire need of a new set!
3 septembre 2025
Avis spontané
Réponse de Dexam
We're glad you're happy with your purchases. Thank you
Good quality products,easy to order and…
Good quality products,easy to order and pay for, delivery on time
26 août 2025
Réponse de Dexam
Thank you for leaving us a review, Janice, we're happy to hear you're pleased with your products and the service you received!
After sales service is excellent
Regrettably, I purchased the Dexam wok on August 7th, 2025, and have only used it fewer than 10 times. To my dismay, the coating has been damaged, despite my certainty that I did not scratch it. I expressed my disappointment by emailing customer service, but unfortunately, I have not received a response. Is this how a responsible company should behave?
Update (29Aug): The CS has contacted with me finally and started investigating the issue. They sent me a new replacement and I would like to say thanks to CS (Tom and Donna) because they provided an excellent after-sale service. Even I bought a defected product, Dexam's CS is excellent and professional.
18 août 2025
Avis spontané
Réponse de Dexam
I'm really sorry to hear you've had issues with the product you purchased - please can you send details of the product issue to cs@dexam.co.uk and someone will get back to you as soon as possible. Thank you
Excellent Product
Great product for a large busy kitchen. Excellent price. website easy to use and delivery v prompt
13 août 2025
Réponse de Dexam
Thank you so much for taking the time to leave us a review, Linda! Delighted to hear you're enjoying your new dishes.
Réponse de Dexam
Thank you, Lynne! Really grateful to you for leaving us a review, and so happy to hear you're pleased with your shopping experience with Dexam :-)
Fantastic quality
Fantastic quality! Very accessible website and exceptional efficiency in sending the items.
8 août 2025
Réponse de Dexam
Thank you so much, Christina, for such a fabulous review! We work hard to ensure all areas of Dexam delight our customers, so we're very happy to read your message.
Excellent products that arrived very…
Excellent products that arrived very quickly and well wrapped.
6 août 2025
Réponse de Dexam
Thanks for taking the time to leave us a review, Hayley! Delighted to hear you're happy with the products and packaging.
No complaints experience of A First Time Customer though the packaging…
No complaints though the packaging could be better.
29 juillet 2025
The company got the item delivered…
The company got the item delivered easily and as predicted. My experience was good.
The item was interesting. It was just the right size. I am considering how well it cooks. The flat bottom is for stability but doesn't heat as well as
a rounded base.
28 juillet 2025
Réponse de Dexam
Thank for you for taking the time to leave us a review, we really appreciate it! Very glad to hear you're happy with your experience of shopping with Dexam.
Very happy with my purchase and the…
Very happy with my purchase and the buying experience
25 juillet 2025
Réponse de Dexam
Delighted to hear you're happy with your purchase! Thank you for taking the time to leave us a review, we really appreciate it.
Réponse de Dexam
Thanks for taking the time to leave a review, Gareth! We're delighted to hear you're happy with the quality and delivery.
Excellent
Excellent. I was only looking to replace a cleaning cloth that I had been given as a present, the one with a fern on it. I looked online to see what else they had and purchased fern tea towels, cleaning cloths and an apron. (Also for a good friend who was equally delighted). I limited my purchase as I did not know the quality. However, the tea towels and apron are very cleanable, washable and soft. Not like some where you have to launder them for years beforehand. They are usable and ready to go. I will go back online to order the oven cloths and several more tea towels, cleaning cloths and perhaps some more aprons as gifts for very good friends for Christmas!
8 juillet 2025
Réponse de Dexam
What a wonderful review, Nick, thank you! We're delighted to hear you're so happy with your purchases.
Sales and service excellent.
So pleased with my purchase. I have bought kitchen items from this company before and they are really tops regarding quality goods. I will probably buy all my household i.e. kitchen products requirements from them again.
Highly recommended.
Thank you
Moyà Stevenson
9 juillet 2025
Réponse de Dexam
Thank you, Moyà, for taking the time to leave us a review - we're so happy to hear you're pleased with your purchase and the quality of our products!
Réponse de Dexam
Thank you for taking the time to leave us a review, Sally, we really appreciate it!
Gorgeous tableware.
Gorgeous tableware.
I was so impressed with my purchases, I ordered some more for my son and daughter in law!
17 juin 2025
Réponse de Dexam
Thank you so much for taking the time to leave us a review, Helen! Delighted to hear how happy you are with your purchases :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.