DFS Furniture - Barnstaple Avis 

2 082
TrustScore 5 sur 5

4,9

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Royaume-Uni

  • 0333 999 9528

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 082)

96 286 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

DFS had very friendly and informative…

DFS had very friendly and informative staff, explaining what was involved in the purchase plan.
We experienced the sofa bed we were buying.
Recommended

8 juin 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello David,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Customer service was great and Kieran…

Customer service was great and Kieran new his stuff in Barnstaple store very pleased 👍

8 juin 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Reliable service from store to delivery

From purchase to delivery we were kept well informed of our orders progress, which arrived when they said it would.

31 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to share your feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Clear explanation of product and…

Clear explanation of product and delivery we felt conversation was informative and precise

6 juin 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Good customer service

Good customer service

6 juin 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The staff members are very helpful and…

The staff members are very helpful and help talk through each step of the process

4 juin 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

They were very patient understanding…

They were very patient understanding and helpful very professional and explained all paperwork

2 juin 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

The guy was very helpful and…

The guy was very helpful and informative about the products we have purchased

30 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

Jim was so patient and helpful in helping us choose and order our sofas

31 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 4 sur 5 étoiles

Very helpful staff

Very helpful staff. Plenty of choice. Answered all our questions and did not rush us. Explained all the optional extras. Just wish they did all their recliners with the fixed option as well.

31 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

I knew what I wanted

I knew what I wanted. Staff were helpful but not overbearing and hanging around me.

18 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello Pauline,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Felt secure to buy.

I had identified in person and on-line what sofa I wanted. I came into store and was helped to secure the best package for me in a friendly, professional way by Timothy. He made me feel secure in what I was ordering, so much so that I treated myself to two cushions in the same Joules range. Thank you

25 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello Barbara,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Louise was absolutely fabulous

Louise was absolutely fabulous. Not pushy to make a sale at all. She was patient with us as we changed our mind a lot !. She told us how lovely it was to work with her fab colleagues and what a happy store it was. It showed in how great she was. Thank you so much. Amazing service and we've ordered a beautiful sofa.

24 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, super helpful, really easy process. Will return.

24 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

When we visited the store we were made…

When we visited the store we were made so welcomed by the staff especially Kerry , she gave us all the information we needed. On receiving the all the knowledge from her we then made the decision to purchase our choice of settees.

21 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kerry.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful and pleasant staff

Very helpful and pleasant staff .
Very relaxed environment

18 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Kerry was fantastic A** service

Kerry was fantastic. Patient with all our questions and mind changes! Very happy with our decision and couldn’t recommend DFS Barnstaple enough!

16 mai 2026
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

Good morning Matthew,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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