The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Voir plus
L'entreprise a répondu
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
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The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Voir plus
L'entreprise a répondu
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Voir plus
L'entreprise a répondu
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Voir plus
L'entreprise a répondu
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Royaume-Uni
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DFS had very friendly and informative staff, explaining what was involved in the purchase plan.
We experienced the sofa bed we were buying.
Recommended

Réponse de DFS Furniture - Barnstaple
Customer service was great and Kieran new his stuff in Barnstaple store very pleased 👍

Réponse de DFS Furniture - Barnstaple
From purchase to delivery we were kept well informed of our orders progress, which arrived when they said it would.

Réponse de DFS Furniture - Barnstaple
Clear explanation of product and delivery we felt conversation was informative and precise

Réponse de DFS Furniture - Barnstaple
The staff members are very helpful and help talk through each step of the process

Réponse de DFS Furniture - Barnstaple
They were very patient understanding and helpful very professional and explained all paperwork

Réponse de DFS Furniture - Barnstaple
The guy was very helpful and informative about the products we have purchased

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Réponse de DFS Furniture - Barnstaple
Very helpful staff. Plenty of choice. Answered all our questions and did not rush us. Explained all the optional extras. Just wish they did all their recliners with the fixed option as well.

Réponse de DFS Furniture - Barnstaple
I knew what I wanted. Staff were helpful but not overbearing and hanging around me.

Réponse de DFS Furniture - Barnstaple
I had identified in person and on-line what sofa I wanted. I came into store and was helped to secure the best package for me in a friendly, professional way by Timothy. He made me feel secure in what I was ordering, so much so that I treated myself to two cushions in the same Joules range. Thank you

Réponse de DFS Furniture - Barnstaple
Louise was absolutely fabulous. Not pushy to make a sale at all. She was patient with us as we changed our mind a lot !. She told us how lovely it was to work with her fab colleagues and what a happy store it was. It showed in how great she was. Thank you so much. Amazing service and we've ordered a beautiful sofa.

Réponse de DFS Furniture - Barnstaple
Excellent customer service, super helpful, really easy process. Will return.

Réponse de DFS Furniture - Barnstaple
When we visited the store we were made so welcomed by the staff especially Kerry , she gave us all the information we needed. On receiving the all the knowledge from her we then made the decision to purchase our choice of settees.

Réponse de DFS Furniture - Barnstaple
Very helpful and pleasant staff .
Very relaxed environment

Réponse de DFS Furniture - Barnstaple
Kerry was fantastic. Patient with all our questions and mind changes! Very happy with our decision and couldn’t recommend DFS Barnstaple enough!

Réponse de DFS Furniture - Barnstaple
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