The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Voir plus
L'entreprise a répondu
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
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The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Voir plus
L'entreprise a répondu
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Voir plus
L'entreprise a répondu
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Voir plus
L'entreprise a répondu
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Royaume-Uni
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Very professional salesman.
Great service
Clean precise and not pushy!
Many thanks

Réponse de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple
I was able to walk around and look at item's of interest,without being pestered or distracted.When i had a possible purchase in mind it was easy to signal for attention.
Tim took on board my circumstances and made sure that i was getting what i wanted with no hidden extra's.
Good man.

Réponse de DFS Furniture - Barnstaple
We always buy our sofa etc from DFS,quality is first class and the service is second to none. Unfortunately we chose the day their internet was having tantrums,not their fault. The whole process took longer than we bargained for but still over the moon with our purchases and the price. Highly recommended.

Réponse de DFS Furniture - Barnstaple
Purchased 2 sofas yesterday from the Barnstaple store. They are so lovely there & we really appreciate they give you time to look around properly. No pressure to buy, which works in the long term as people really appreciate that. Would recommend anyone looking for a sofa to give this store a visit!! So knowledgeable & helpful too. Thanks.

Réponse de DFS Furniture - Barnstaple
Jim was helpful cheerful and I enjoyed the experience, thanks.

Réponse de DFS Furniture - Barnstaple
Excellent customer service from James at the Barnstaple branch in the purchase of a new sofa and armchairs

Réponse de DFS Furniture - Barnstaple
The staff were helpful and laid back without being pushy which is my preferred comms during a sale. All the options were given and the order was checked with me by another colleague before going ahead to make sure of no errors

Réponse de DFS Furniture - Barnstaple
Polite and professional staff, helpful and knowledgable which made experience fun and interesting to get the sofa we really wanted.

Réponse de DFS Furniture - Barnstaple
Much more choice than I expected. Very reasonably priced, Louise made the process simple and enjoyable.

Réponse de DFS Furniture - Barnstaple
Staff members really approachable helpful and full of knowledge made a great shopping experience

Réponse de DFS Furniture - Barnstaple
Staff was great and was a very easy efficient service

Réponse de DFS Furniture - Barnstaple
I was well informed at every stage, spent time showing me various options and showed me how easy it was to operate the bed of the sofa bed I then purchased.
However it would have been nice to have had the option of buying the foam mattress rather than the spring. Maybe DFS should consider this in the future.
Otherwise excellent service and a lovely cup of latte!

Réponse de DFS Furniture - Barnstaple
Tim at the Barnstaple DFS store was very helpful and informative. Checked through things extremely well .
We also met Jim who doubled checked with us that everything was correct . He also made us a coffee which was much appreciated.

Réponse de DFS Furniture - Barnstaple
Very helpful and explained everything we needed to know

Réponse de DFS Furniture - Barnstaple

Réponse de DFS Furniture - Barnstaple
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