Visited today and had a furniture range/style in mind from looking online.. ended up not being right for the location so we were glad we visited the store. Asha was very helpful and explained differen... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Kelly made us feel bery welcome, she answered all our questions and gave us time to think through any of our decisions without any pressure. She was friendly and professional. It was a great experienc... Voir plus
L'entreprise a répondu
Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... Voir plus
L'entreprise a répondu
Plenty of choice. Nice spacious store. Very pleasant staff. Not at all pushy, but there when you need assistance. Would like to give a special shoutout for Danielle who helped us so much in making o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Miles Gray Road, SS14 3AF, Basildon, Royaume-Uni
- 0333 999 9801
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DFS Furniture - Basildon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Basildon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Friendly and unobtrusive customer service
Friendly, concise, unobtrusive customer service.
16 juin 2026
Réponse de DFS Furniture - Basildon
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
DFS 100%
The lady who delt with me was very helpful, polite and friendly and answered all my questions that I needed to know. Bought a few sofas from DFS and would definitely recommend to others.
8 juin 2026
Réponse de DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Basildon
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Réponse de DFS Furniture - Basildon
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Basildon
Hello Tammy,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Service from staff
Greeted at door and directed to the area for the products we were looking for.
14 juin 2026
Réponse de DFS Furniture - Basildon
Hello Charles,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Basildon
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
I saw the same salesman 2 days running
I saw the same salesman 2 days running, very helpful.
13 juin 2026
Réponse de DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Purchase of Montebello suite
My order was clearly explained to me with guidance on what was style would be suitable for my needs and how to maintain. The salesman had a vast knowledge of all items of furniture within the store and on line.
13 juin 2026
Réponse de DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Basildon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The stuff that attended to us he was so…
The stuff that attended to us he was so informative. He showed us all what we wanted here. He gave us all his time and he made us understood and gave us Knowledge on the product that we bought. He he was outstanding. He is really a good sales person.
11 juin 2026
Réponse de DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Basildon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, she even got me a glass of water so I could take my tablets
10 juin 2026
Réponse de DFS Furniture - Basildon
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Basildon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
DST REVIEW OF DFS EXPERIENCE
EXCELLENT SERVICE FROM THE DFS AGENT ON BOTH OCCASIONS I ATTENDED THE LOCATION NAMELY (1) TO INITALLY VIEW THE SOFA SUITE COLLECTIONS AND (2) TO VISIT AGAIN WITH A FAMILY MEMBER TO CHOOSE AND PURCHASE A SOFA SUITE. ON BOTH VISITS, NO PRESSURE BY THE AGENT OCCURRED AND SO VIEWING ALL AROUND THE SHOWROOM WAS COMFORTABLE AND REWARDING. THE AGENT MADE HERSELF AVAILABLE WHEN CALLED UPON TO ANSWER ANY QUESTIONS AND WAS VERY HELPFUL IN THIS RESPECT. WHEN COMPLETING MY ORDER WITH THE AGENT, SHE WAS VERY COMPETENT AND MADE THE ENTIRE TRANSACTION STRESS FREE. BOTH MY FAMILY MEMBER AND MYSELF AGREED THAT THE AGENT WAS FRIENDLY AND APPROACHABLE MAKING THE ENTIRE EXPERIENCE AN ENJOYABLE MEETING TO ORDER MY NEW SOFA SUITE. THANK YOU.
9 juin 2026
Réponse de DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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