We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
L'entreprise a répondu
Établissement
Changer d'établissementWinchester Road, Brighton Hill Unit 4, RG22 4AN Basingstoke, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... Voir plus
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
L'entreprise a répondu
I had a wide choice of sofas to choose from. Everything was very easy to order online.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, Royaume-Uni
- 0333 999 9760
4,6
Excellent
701 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service at DFS Basingstoke…
The customer service at DFS Basingstoke was excellent! Management and staff were very professional and extremely helpful! Thank you for making our sofa shopping delightful. Keep up the great work!
30 décembre 2021
Good selection of sofas and the service…
Good selection of sofas and the service was exceptional.
29 décembre 2021
2 new navona sofas
My husband and myself were very happy with the purchasing of our sofas. Eloise was very knowledgeable and was able to answer all our questions. Everything was explained about any extras. We look forward to having them in our home.
29 décembre 2021
Great service
29 décembre 2021
The sales guy was very helpful and…
The sales guy was very helpful and informative, not pushy, gave us time to think and decide what we wanted.
No Pressure, no fuss.
An enjoyable experience
:-)
29 décembre 2021
Very pleased with our visit to the…
Very pleased with our visit to the Basingstoke store. The lady who sold us our sofa was nice and very helpful EMJAY was very professional and friendly. She could have sold us more (IF WE ONLY HAD THE ROOM 🤣🤣)
29 décembre 2021
Great Customer Service
Absolutely fantastic customer service. Went in looking, came out spending. Was looked after brilliantly from start to finish. All questions answered with no niff naff by Issy. She explained everything in detail and nothing was too much trouble for her. Soooo happy with my purchase.
28 décembre 2021
Isabelle assisted us in choosing a sofa…
Isabelle assisted us in choosing a sofa that was right for us and our life style. She made the paperwork easy to go through and managed any concerns we had at the time.
28 décembre 2021
Selection of Sofas with Excellent customer service
We have been served by adviser “0kr-ELOISE” and she helped us very kindly and respectfully in selecting the right sofa. We have been provided sufficient details about the purchase including protection plan. Also the adviser provided us enough opportunity to test and feel the sofa. Definitely will recommend DFS and help provided by “ELoise” at Basingstoke
28 décembre 2021
Izzy in Basingstoke was very helpful…
Izzy in Basingstoke was very helpful and gave us lots of advice helping us choose the perfect sofa for our first home
28 décembre 2021
Great friendly service from Lucas at…
Great friendly service from Lucas at the store.
28 décembre 2021
Sofa purchase
We were served by Ben tonight whom was really understanding with my wife who suffers from server anxiety he made purchasing the suite easy and trouble free.
28 décembre 2021
All good
All good, no pressure, expert knowledge of the product, thoroughly nice guy.
28 décembre 2021
Left alone to try out all sofas we were…
Left alone to try out all sofas we were interested in then when we decided the customer assistance was second to none, thank you Ben at Basingstoke branch! Very informative and helpful which ended in a sale of 2 sofas, very pleased, thank you 😊
28 décembre 2021
Amazing customer service
Amazing customer service, Issy was wonderful to to talk to and very informative.
28 décembre 2021
Had a great experience at Basingstoke…
Had a great experience at Basingstoke DFS. The sales girl was super friendly and authentic as well as informative without being pushy. We returned the following day and secured a sofa and chair. Thanks so much , I think it was MJ?
28 décembre 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.