I was very happy with the service provided by the agent, excellent customer service, gave a variety of choice in two things we was after sofa and bed, was very patient as I had to help translate to mu... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Voir plus
L'entreprise a répondu
We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Voir plus
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Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Royaume-Uni
- 0333 999 9773
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Very pleasant experience buying a sofa…
Very pleasant experience buying a sofa with Immy taking our order, he conducted himself professionally without being a pushy salesman, very refreshing and rare to come across. Thank you.
23 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Our salesperson was incredible!
Our salesperson was incredible!! Couldnt ask for better!
Ended up buying a sofa and armchair!
16 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were so helpful and attentive…
The staff were so helpful and attentive whilst I was in the shop, they were patient while I looked around the store to find exactly what I wanted
16 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff who saw me in the shop was…
The staff who saw me in the shop was very nice and friendly. He helped me to decide on the colour, size and insurance.
23 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good service and wait for their delivery
23 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Croydon
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Joy from DFS Croydon was very help full…
Joy from DFS Croydon was very help full and easy to deal with . I would definitely recommend his services.
20 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Hasham at Croydon Branch was amazing
Hasham at Croydon Branch was amazing. He was kind, polite and the experience with him was great.
21 juin 2026
Réponse de DFS Furniture - Croydon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady who served us was very polite…
The lady who served us was very polite , helpful and friendly and made our experience very present .
20 juin 2026
Réponse de DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Discount apply if buy something extra.
25 avril 2026
Réponse de DFS Furniture - Croydon
Hi Sajid,
We are really sorry to hear you are unhappy with the discounts we offer, all our promotions are available to view on our web-page.
Kind Regards,
Vanessa
DFS Customer Support
20/06
Spoke to a lovely man, who was so helpful and polite! He made our experience great!
20 juin 2026
Réponse de DFS Furniture - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Croydon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Annayana was fantastic
Annayana was fantastic — very kind, very professional, and extremely helpful from start to finish.
We bought our sofa from DFS Croydon, and the service was excellent. Annayana took the time to help us properly, explained everything clearly, and made the whole experience easy and pleasant.
From now on, whenever we need a sofa or furniture, we will definitely come back and ask for Annayana.
Highly recommended.
Sandy and Bruno
7 juin 2026
Réponse de DFS Furniture - Croydon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff who attend to us was very…
The staff who attend to us was very polite and he has a very good customer services
17 juin 2026
Réponse de DFS Furniture - Croydon
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Croydon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Staff were very much so professional
Staff were very much so professional, would like them to be as well a bit human being also.
16 juin 2026
Réponse de DFS Furniture - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant service. Osman was extremely helpful and explained everything clearly. We returned to him after a great experience last year, and he didn’t disappoint.
We had an excellent experience once again. The service was outstanding from start to finish, and Osman was incredibly helpful. He took the time to explain everything clearly and made the whole process easy for us. We returned to him after buying furniture last year because his service was just as exceptional then. Highly recommended.
15 juin 2026
Réponse de DFS Furniture - Croydon
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Osman met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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