Paul was fantastic from start to finish. Even when we had to leave half way through to pick kids up from grand parents house. Explained everything, talked us through all of our options/different fabri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementmetro retail park metro retail park, NE11 9XS Gateshead, GB
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Lisez les avis des autres
We were just browsing and after chatting with the sales person were able to choose a Sofa which suited us perfectly. We were unsure of the size we had chosen but the sales person held the items for... Voir plus
L'entreprise a répondu
Fantastic experience and service from David, DFS Metrocentre. We enjoyed our visit and were under no pressure. We were offered refreshments and told to take our time. Once we had chosen our sofas, Dav... Voir plus
L'entreprise a répondu
Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
metro retail park metro retail park, NE11 9XS, Gateshead, Royaume-Uni
- 0333 999 9757
4,9
Excellent
10 k avis
Demande des avis aux clients
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Excellent STAFF
Staff very helpful, polite and friendly - all my needs were tended to in a professional manner
Found a sofa that I can actually sit on and my feet touch the floor - so happy days
Thank you DFS you do not know how much it means to mean to be able to sit in comfort
I look forward to my delivery
5 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales person who dealt with us was…amazing
The sales person who dealt with us was amazing, could not do enough for us.
4 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Michelle from the Newcastle metro centre was brilliant 👏 👏 👏 👏
Michelle from Newcastle metro centre was brilliant, also nice to get saleswoman with a sense of humour, my wife has bad anxiety but Michelle sorted that out, pat on her back needed
4 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Consultant knew the product/sofa…
DFS Consultant knew the product/sofa well when asked about dimensions etc. While we were probably quite an easy sell, her overall demeanour made the experience simple and stress free. Listened to what we wanted and needed having two toddlers to consider.
4 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely staff
Lovely staff, very informative, great choice of styles and colours .
Purchased my new sofa today estimated delivery 12 weeks which is great thank you DFS.
4 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Customer experience
Give lots of info to me explained to me very clearly and re checked by another staff member
4 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Gateshead
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Gateshead
Hello Neil,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good show room with plenty of choice
Good show room with plenty of choice. Plenty of sales people on hand but not pushy! Very helpful and good explanation of services and finance deals on offer. Pamela was our sales person and she was fantastic.
2 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello Vicki,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great Experience
Our sales person Zak was brilliant - not pushy, listened and helped us throughout. Plus the sofa was just the right price and style we were looking for.
1 juillet 2026
Réponse de DFS Furniture - Gateshead
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Fantastic shop and staff
Fantastic shop well displayed, lovely caring staff at hand to assist when needed.
Nic who helped us was great, well spoken, friendly and great welcoming attitude who assisted us with what we needed and much more. Provided great care and information that we wouldn’t have considered.
1 juillet 2026
Réponse de DFS Furniture - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Always good advise explant
Always good advise , helpful don't feel pushed in to anything, great customer service, purchase many sofas at dfs would not go anywhere else
1 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
The staff in DFS Gateshead are all very attentive and friendly, letting us have a look but can answer any questions when it came to ordering we were talked through everything. Excellent shopping experience thank you.
1 juillet 2026
Réponse de DFS Furniture - Gateshead
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Furniture in this store is beautiful
Furniture in this store is beautiful, high quality, and loads of choice. The lady who placed my order was called Nicola. She was very patient, professional, knowledgeable, polite, and a genuinely lovely lady. No heavy sales talk and thanks so much for a wonderful experience.
30 juin 2026
Réponse de DFS Furniture - Gateshead
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Friendly no pressure!Zak!
30 juin 2026
Réponse de DFS Furniture - Gateshead
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service from Staff and Manager
I bought a chair that was ex show room. The staff were so good, the Manager even carried the chair with one of his staff to the car for us
I would definitely recommend the Gateshead metro centre store
29 juin 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Emma our sales rep was so friendly and…
Emma our sales rep was so friendly and down to earth, everything was completed efficiently, great easy experience.
29 juin 2026
Réponse de DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and took time to listen to our requirements.
28 juin 2026
Réponse de DFS Furniture - Gateshead
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Happy with our choice of sofa and…
Happy with our choice of sofa and pleased Emma was able to arrange the additional seat and foot stool we wanted.
28 juin 2026
Réponse de DFS Furniture - Gateshead
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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