From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Voir plus
L'entreprise a répondu
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... Voir plus
L'entreprise a répondu
Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Royaume-Uni
- 0333 999 9733
4,9
Excellent
5 k avis
Demande des avis aux clients
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Great experience
Great experience, Kurtis was lovely and helped us pick out the right sofa for us and was very knowledgeable.
21 juin 2026
Réponse de DFS Furniture - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Trust the staff
My wife and I have visited the store a few times before making a decision and most of the staff are pleasant enough however the chap we bought the sofa through was awesome. Gentle, doesn't push, talks through absolutely everything you need to know and is patient.
He also prefers Will instead of William.
20 juin 2026
Réponse de DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Hull
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Very good experience
Very good experience
Today I was looking for a sofa set and the customer service agent was helpful and polite.
21 juin 2026
Réponse de DFS Furniture - Hull
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Very friendly staff made the purchase…
Very friendly staff made the purchase easy and quick. Very helpful and informative.
20 juin 2026
Réponse de DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was extremely helpful and honest…
Curtis was extremely helpful and honest and did all he could to make the process very easy for us. Curtis explained all the details for delivery, updates and the aftercare.
20 juin 2026
Réponse de DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The manager and his team made us feel…
The manager and his team made us feel welcome, provided all the information we needed to make the right choice for us and answered our questions fully. Excellent.
Thank you
18 juin 2026
Réponse de DFS Furniture - Hull
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent Service All Round
After visiting DFS Furniture in Hull on my behalf and liasing with a very helpful and knowledgeable member of staff, my partner then informed me of a particular style of chair that would suit my needs.
I then called and spoke to a very helpful member of Customer Services who directed me to the Support Centre. It was then that I spoke with Stuart Duffy. I had numerous questions and requests that Stuart dealt with politely, patiently and with clarity. His instructions directing me to online sales were easy to follow. I found Stuart to be an extremely knowledgeable, kind. friendly and helpful member of staff. I have the utmost respect for him and in my opinion found him to be a valuable member of the DFS team. Thanks to all involved for a straight forward stress free experience.
Kind Regards
S Jackson
18 juin 2026
Réponse de DFS Furniture - Hull
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We chose the perfect sofa and Paul in…
We chose the perfect sofa and Paul in the Hull store was fabulous, he helped us choose a larger pouffe in the perfect colour along with scatter cushions from a different collection which will work perfect with the stunning sofa we chose. Paul was friendly and very informative, excellent customer service from Paul.
13 juin 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Always buy my sofas from Dfs and never…
Always buy my sofas from Dfs and never had no complaints,really good value for money
14 juin 2026
Réponse de DFS Furniture - Hull
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The staff were very helpful
The staff were very helpful, listened to all of our preferences and found us the perfect sofas.
13 juin 2026
Réponse de DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Service was excellent very friendly and…
Service was excellent very friendly and easy to talk to explained everything with ease
13 juin 2026
Réponse de DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Hull
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I had an excellent experience at DFS
I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to understand what I was looking for in 2 sofas. I never felt pressured and was given honest advice throughout. His customer service made the whole process enjoyable. Nothing was too much trouble and he deserves recognition for being a valued member of staff. Will was polite and professional.
The delivery team took great care bringing everything into my home and building the sofas, which look incredible and are so comfy.
Thanks DFS
Mrs Garwood
3 juin 2026
Réponse de DFS Furniture - Hull
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very pleasant & well set out store
Very pleasant & well set out store . No pushy sales people just helpful friendly staff . Makes shopping a pleasure .
12 juin 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The salesman was brilliant
The salesman was brilliant. Explained everything fully never pressurised me in any way ..top man!
10 juin 2026
Réponse de DFS Furniture - Hull
Hello Trish,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful and patient…
The staff were very helpful and patient
We were made to feel very comfortable
Happy with the service
10 juin 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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