From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Voir plus
L'entreprise a répondu
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From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Voir plus
L'entreprise a répondu
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Voir plus
L'entreprise a répondu
Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... Voir plus
L'entreprise a répondu
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Royaume-Uni
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The staff were very helpful and patient
We were made to feel very comfortable
Happy with the service

Réponse de DFS Furniture - Hull
Sales person was amazing. Offered us a drink whilst looking around. Friendly and patient with our little boy.

Réponse de DFS Furniture - Hull
Very helpful staff who knew there stuff and where able to help with our specific subject size requirements

Réponse de DFS Furniture - Hull
We have previously browsed in store and made our choices. The staff were wonderful , attentive and helpful. We liked that we were able to come home and continue to browse at our leisure. Purchasing on line was so quick and easy.

Réponse de DFS Furniture - Hull
sofas great price great delivery great (nice blokes)only thing is you promised to ring us on progress you NEVER rang us sent stupid texts and emails which we dont normally do were 80yrs and 70yrs old so other than that all ok so learn to actually SPEAK to people if you have time to type messages you have time to actually ring us

Réponse de DFS Furniture - Hull
Staff very understanding of my requirments.
Due to LazyBoy having change the manufactuing base for production of the New LazyBoy could not ensure compatiblite with the Old design.
Resolved situation given this problem.

Réponse de DFS Furniture - Hull
Very friendly staff & quick to help us get our new sofas sorted & ordered.

Réponse de DFS Furniture - Hull
Charlotte was amazing and helped me find the perfect sofa

Réponse de DFS Furniture - Hull
Paul the DFS store salesman was very friendly informative and very help, he answered all my questions and concerns regarding my purchase and helped me walk thru the process of buying my new sofa.

Réponse de DFS Furniture - Hull
All in all had a very good experience at DFS Hull the staff were brilliant would recommend thank you

Réponse de DFS Furniture - Hull
Excellent customer service from Loui. Really friendly , very polite and explained everything very thoroughly. He was not to pushy and had a very calm nature. He offered us a drink and went above and beyond in finding the perfect cushions to match our sofa and showing us our design on the computer.

Réponse de DFS Furniture - Hull
Went in and ordered a corner sofa with lots of help only to come home to find it didn't quite fit(taken wrong measurements)quickly went back in and changed order they was very understanding and helped thankyou

Réponse de DFS Furniture - Hull
went in to look at some riser recliner chairs a young lady asked us if we needed any help which we did she took us to some chairs and explained everything we needed to know, let us test them we decided to buy two chairs a recliner and a swivel we are very happy with the service and are looking forward to our delivery great price and great service thank you

Réponse de DFS Furniture - Hull
Agent was very knowable very friendly and interacted very well not pushie at all and really helful

Réponse de DFS Furniture - Hull
Our sales rep Curtis was very knowledgeable and really helpful , wasn’t pushy at all and we left with what we wanted for a reasonable price , looking forward to getting the new sofas .

Réponse de DFS Furniture - Hull
Lovely experience! Very helpful staff, not pushy at all! The lady that dealt with us was amazing, think her name was Charlotte :)

Réponse de DFS Furniture - Hull
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