From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Voir plus
L'entreprise a répondu
Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... Voir plus
L'entreprise a répondu
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Royaume-Uni
- 0333 999 9733
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Lovely experience
Lovely experience! Very helpful staff, not pushy at all! The lady that dealt with us was amazing, think her name was Charlotte :)
30 mai 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, very professional and the young girl could not have helped anymore
31 mai 2026
Réponse de DFS Furniture - Hull
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The service provided was excellent in…
The service provided was excellent in store and can’t wait for the delivery.
I must give a special mention to the young lady who went out her way to ensure the buying experience was exactly what we wanted.
30 mai 2026
Réponse de DFS Furniture - Hull
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ryder suite
Very relaxed no pressure to buy. Display in the store was excellent the suite I picked was on display and could check out the size and how the reclining seats worked. Buying was easy and interest free credit made all the better. Curtis the sales assistant was very good explained everything very well 👍
29 mai 2026
Réponse de DFS Furniture - Hull
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very nice staff
Very nice staff, made the purchase easy and explained everything in detail.
22 mai 2026
Réponse de DFS Furniture - Hull
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lovely knowledgeable staff
Lovely knowledgeable staff, wide range of sofas in store. Very helpful experience.
29 mai 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
21 mai 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We were served by a lovely lady Antonia…
We were served by a lovely lady Antonia , very helpful, informative .
27 mai 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Hull
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Hull
Hello Nichelle,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great customer service
We received great customer service from start to finish. All our questions were answered and everything was explained in a clear understandable way. We left the store today very happy and excited with our purchase of the Steller Power Corner Chaise Sofa and that was very much down to the young gentleman that attended to us. He is a credit to your store. Friendly, very patient (especially with my husband) and knowledgeable on the products and different care packages.
25 mai 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service
25 mai 2026
Réponse de DFS Furniture - Hull
Hello Peter,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS St Andrews Quay Hull
We were dealt with by the store assistant manager (Ian) He was very helpful, made us feel welcome, guided us with our choice and really went the extra mile
23 mai 2026
Réponse de DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great experience
Angela who sold us the sofas was more then helpful explaining everything we would definitely want her to again in the future we would definitely recommend. Her to our friends.
23 mai 2026
Réponse de DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Hull
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The salesman paul was very…
The salesman paul was very knowledgeable and helpful, discussing the many options available
20 mai 2026
Réponse de DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
21 mai 2026
Réponse de DFS Furniture - Hull
Hello Keith and Marlene,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The assistant was very knowledgeable…
The assistant was very knowledgeable and helped me make my decision
21 mai 2026
Réponse de DFS Furniture - Hull
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Hull
Hello Mrs Borman,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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