DFS Furniture - Ipswich Avis 

4 408
TrustScore 5 sur 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good advise. Everything explained from size of sofas to fit my space and if access to property suitable. Finance options and delivery procedures. Very friendly and helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, given time alone to discuss our requirements and decision. Friendly and helpful staff with no pressure to buy. Everything was explained.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Royaume-Uni

  • 0333 999 9847

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(4 408)

94 122 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Richard was absolutely fab with myself

Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you

26 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Richard.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

We were helped within minutes of…

We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.

25 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service

Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us

Very helpful and supportive and fabulous customer service

25 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful,and put no pressure on…

Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.

24 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Just ordered a new sofa at Ipswich DFS

Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.

24 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

New suite, long overdue.

The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.

20 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Good salesman

Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

21 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good afternoon Caroline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Had a really great experience at DFS…

Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.

Excellent customer service—thanks again, Mark!

18 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

I had a fantastic experience at DFS…

I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

16 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Richard.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

LotsI was very happy with the service I was…

I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.

19 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Tina at the Ipswich store was really…

Tina at the Ipswich store was really great, allowed us to browse the store and was on hand if we had any questions. When we asked a question she was very polite and knowledgeable. Tina made us feel really comfortable and offered us regular refreshments, which is always a bonus.
Tina gave us all the information for us to take away and do the appropriate measurements.
We have a closer store in Colchester but chose to go back to Tina as she made us feel so welcome.🤗

19 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

You sales person Tina was so helpful…

You sales person Tina was so helpful and very informative about everything we asked and made our experience at the store very chilled and relaxed and was happy that she was the right person to deal with now looking forward to receiving our new sofa 10 out of 10 would definitely recommend DFS to friends and family .STEVE AND TANIA

19 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tina met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

We bought a new corner sofa today from…

We bought a new corner sofa today from DFS in Ipswich, very happy with the service we received.. we found and the staff were very helpful and not pushy at all.. Markus was a great help to us and made us feel very comfortable..
Mr E….

19 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Mark was great salesman

Overall very helpful great service 👏

19 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Richard made buying our Sofa easy

Richard at DFS was fantastic from start to finish. He was very nice, patient, and incredibly helpful throughout the whole process. He took the time to answer all our questions, helped us find the right sofa without any pressure, and made the experience easy and enjoyable. Great customer service — we really appreciated his support and would highly recommend Richard to anyone shopping at DFS.

19 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good morning,

We're really grateful you shared this amazing 5* review. We are glad to hear that Richard helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

So far so good

So far so good
Awaiting order still so will update once received

1 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Good informative staff

Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mistakes. Very clear explanations about what was available and the purchase process.

18 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 4 sur 5 étoiles

My experience was really good and I…

My experience was really good and I enjoyed my experience at the store.

17 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Tina was so helpful and professional

Tina was so helpful and professional. There was no heavy selling, and she couldn't have done more to help us. She was very friendly and knowledgeable and I would not hesitate to recommend her. She is a real asset to the company. Thank you Tina.

16 avril 2026
Logo de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina.

Kind Regards,

Jordan
DFS Customer Support

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