The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Voir plus
L'entreprise a répondu
James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB
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The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Voir plus
L'entreprise a répondu
I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Voir plus
L'entreprise a répondu
Good advise. Everything explained from size of sofas to fit my space and if access to property suitable. Finance options and delivery procedures. Very friendly and helpful.
L'entreprise a répondu
Great customer service, given time alone to discuss our requirements and decision. Friendly and helpful staff with no pressure to buy. Everything was explained.
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Royaume-Uni
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Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you

Réponse de DFS Furniture - Ipswich
We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.

Réponse de DFS Furniture - Ipswich
Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us
Very helpful and supportive and fabulous customer service

Réponse de DFS Furniture - Ipswich
Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.

Réponse de DFS Furniture - Ipswich
Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.

Réponse de DFS Furniture - Ipswich
The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.

Réponse de DFS Furniture - Ipswich
Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

Réponse de DFS Furniture - Ipswich
Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.
Excellent customer service—thanks again, Mark!

Réponse de DFS Furniture - Ipswich
I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

Réponse de DFS Furniture - Ipswich
I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.

Réponse de DFS Furniture - Ipswich
Tina at the Ipswich store was really great, allowed us to browse the store and was on hand if we had any questions. When we asked a question she was very polite and knowledgeable. Tina made us feel really comfortable and offered us regular refreshments, which is always a bonus.
Tina gave us all the information for us to take away and do the appropriate measurements.
We have a closer store in Colchester but chose to go back to Tina as she made us feel so welcome.🤗

Réponse de DFS Furniture - Ipswich
You sales person Tina was so helpful and very informative about everything we asked and made our experience at the store very chilled and relaxed and was happy that she was the right person to deal with now looking forward to receiving our new sofa 10 out of 10 would definitely recommend DFS to friends and family .STEVE AND TANIA

Réponse de DFS Furniture - Ipswich
We bought a new corner sofa today from DFS in Ipswich, very happy with the service we received.. we found and the staff were very helpful and not pushy at all.. Markus was a great help to us and made us feel very comfortable..
Mr E….

Réponse de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich
Richard at DFS was fantastic from start to finish. He was very nice, patient, and incredibly helpful throughout the whole process. He took the time to answer all our questions, helped us find the right sofa without any pressure, and made the experience easy and enjoyable. Great customer service — we really appreciated his support and would highly recommend Richard to anyone shopping at DFS.

Réponse de DFS Furniture - Ipswich

Réponse de DFS Furniture - Ipswich
Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mistakes. Very clear explanations about what was available and the purchase process.

Réponse de DFS Furniture - Ipswich
My experience was really good and I enjoyed my experience at the store.

Réponse de DFS Furniture - Ipswich
Tina was so helpful and professional. There was no heavy selling, and she couldn't have done more to help us. She was very friendly and knowledgeable and I would not hesitate to recommend her. She is a real asset to the company. Thank you Tina.

Réponse de DFS Furniture - Ipswich
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