The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementJames Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB
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Lisez les avis des autres
I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Voir plus
L'entreprise a répondu
Good advise. Everything explained from size of sofas to fit my space and if access to property suitable. Finance options and delivery procedures. Very friendly and helpful.
L'entreprise a répondu
Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Royaume-Uni
- 0333 999 9847
4,9
Excellent
4 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Ipswich
Good afternoon Kevin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing service
Amazing service, supportive with an active interest in finding what best suited us. Amazing service and overall positive store atmosphere
18 avril 2026
Réponse de DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience today at DFS…
Excellent experience today at DFS Ipswich. Tina was very helpful and made the whole process very easy!
4 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Me and my partner went in to dfs in…
Me and my partner went in to dfs in ipswich and we had the pleasure of Julia* taking us through the process of purchasing a sofa. She was welcoming, knowledgeable, friendly and polite. We would highly recommend
2 mai 2026
Réponse de DFS Furniture - Ipswich
Good morning Jack,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with our experience at DFS…
Very pleased with our experience at DFS in Ipswich today. The Sales Assistant Lisa was most helpful and knowledgeable about the two sofas we chose. Would definitely recommend your store to our family and friends.
4 mai 2026
Réponse de DFS Furniture - Ipswich
Good morning Sally,
We are really grateful for your kind words and for sharing your experience in our store with Lisa. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Top Notch Assistance
Buying experience was great. Salesman (Rich or Reg sorry not 100% sure) was excellent, informative and not pushy. Nothing was too much trouble and we thoroughly enjoyed our time in store particularly playing the “yes/no” game. We are looking forward to receiving our new furniture. Thank you for your first class assistance :)
4 mai 2026
Réponse de DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Tina was brilliant ⭐️
4 mai 2026
Réponse de DFS Furniture - Ipswich
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Julia was amazing and so helpful
Julia was amazing and so helpful. With her help ive ordered our dream sofa, thankyou so much
3 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Very helpful and not pushy like the…
Very helpful and not pushy like the sales people in other furniture stores nearby. Took time to explain the order along with additional items which we added to our original order. Great rapport with us and very welcoming.
3 mai 2026
Réponse de DFS Furniture - Ipswich
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service was Excellant
Customer service was Excellant , helpful and very informative . Not pushy .
3 mai 2026
Réponse de DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard made me feel very welcome
Richard made me feel very welcome, he didn’t push me but helped me choose exactly what I wanted.
3 mai 2026
Réponse de DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The first time we walked in to the…
The first time we walked in to the store Richard looked after us and answered all our questions, when we went back to make our purchase, Tina was excellent and explained everything to us and the whole experience was excellent, I would definitely use them again and would happily recommend them to family and friends! Thank you both.
2 mai 2026
Réponse de DFS Furniture - Ipswich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The staff were really friendly and…
The staff were really friendly and helpful, a good experience indeed
2 mai 2026
Réponse de DFS Furniture - Ipswich
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good value for money
Lovely sofa, really helpful salesperson who answered all our questions and no pressure to buy
1 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely customer service
Lovely customer service. We weren't pounced on as we walked in unlike the other furniture shops. But at the same time we were looked after very well.
28 avril 2026
Réponse de DFS Furniture - Ipswich
Good afternoon Kenneth,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Good morning Jack,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Richard was absolutely fab with myself
Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you
26 avril 2026
Réponse de DFS Furniture - Ipswich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
We were helped within minutes of…
We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.
25 avril 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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