Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementJames Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB
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Lisez les avis des autres
Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.
L'entreprise a répondu
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Voir plus
L'entreprise a répondu
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Royaume-Uni
- 0333 999 9847
4,9
Excellent
4 k avis
Demande des avis aux clients
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Richard was great
Richard was very pleasant, patient and helpful upon our multiple visits to the store. Nothing was too much for him and he was honest. I couldn't wish for a better service.
1 juin 2026
Réponse de DFS Furniture - Ipswich
Hello Beverly,
Thanks for your lovely feedback, we’re glad to hear Richard met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Lisa was very friendly and informative
Lisa was very friendly and informative, and after asking a few question, she found us exactly what we liked.
14 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello Chris,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great and knowledgeable service
13 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
I was very well taken care of the…
I was very well taken care of the salesman was excellent.
12 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Exceptional service
What made our experience great was the service, Ross was the person that helped and later in the car, we spoke of what an amazing salesman he was, he didn't push us in anyway shaoe or form to take out extra insurance or buy something we didn't want and we ended up getting more than what we needed as he was so open and honest with us. Very informative, very kind and didn't bombard us with a ton of irrelevant information. 10/10 to Ross and a 10/10 to the venue, it was very well presented and had exactly what we were hoping to find in regards to the perfect sofa for us.
12 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Richard was amazing
Richard was amazing! Could not fault him! Made me and my partner feel at ease. Described everything in simple terms. Wasn’t pushy. Explained things properly. Answered all my questions! It felt like we were actually talking to a proper human not a robot!! Honestly the best member of staff you have!!!
12 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Richard in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff and service was great
The staff and service was great. they were informative, very helpful and helped us out to get a really good deal.
4 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We went to the Ipswich store to just…
We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us.
We had a short look around then Alex came out and couldn’t be any more helpful we were only going in for a look and ended up spending £4500.
3 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello Clive,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly staff and wonderful environment
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady who guided us. She was very kind, friendly, and had such a lovely nature. She made our visit even more enjoyable. Overall, a wonderful experience!
10 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello Diya,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Our experience with tina
Tina made me, my partner and son feel welcome considering we were young she did a fantastic job in explaining every detail not hesitating to repeat things. We went in with options in mind and she found the sofa for us in under 2 minutes it was a perfect experience.
10 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Marcus from Ipswich store extremely…
Marcus from Ipswich store extremely helpful and friendly and informative
It’s the third time I have brought sofas from this store
Very happy with the service
8 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello Rachel,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had a nice experience in the Ipswich…
We had a nice experience in the Ipswich store. Relaxed, quick and helpful service
7 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service…
Great selection of products to choose from. Staff were very friendly, informative and helpful.
8 juillet 2026
Réponse de DFS Furniture - Ipswich
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Outstanding Service from Mark!
We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.
What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.
We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!
7 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello Jibin,
We're really grateful you shared this amazing 5* review. We are glad to hear that Mark helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
I was greeted in a friendly manner
I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.
7 juillet 2026
Réponse de DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and polite
6 juillet 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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