I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Voir plus
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Lisez les avis des autres
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Voir plus
L'entreprise a répondu
Terminated QED speaker cables available from stock in standard lengths at a good price. DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Digitalis Direct
Écrit par l'entreprise
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Coordonnées de contact
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Royaume-Uni
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Excellent
544 avis
N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Digitalis Direct
Thank you for your review Steven!
Brilliant price and great service
Brilliant price and great service
My discount code didn’t work so I emailed and within minutes I had a reply and it was sorted.
The courier also had a delay but Digitalis called me to explain.
Wonderful company
5 juin 2025
Réponse : Digitalis Direct
Thank you for your kind review Gary! We will always help our
customers with any issues during the checkout process and we're sorry you did have this problem. As for DPD, unfortunately, on the rarest of occasions, DPD can experience delays within their network. Although this issue is out of our hands, we will make sure the customer is always well informed on the status of their delivery and never leave them in the dark!
Clear communication and prompt delivery
28 mai 2025
Réponse : Digitalis Direct
Thank you for your review Howard!
Réponse : Digitalis Direct
Thank you for your review Stef!
TV aerial campervan
Easy to contact by Phone, very helpful, good price products, product arrived promptly, easy to install with everything needed supplied in kit.
2 juin 2025
Réponse : Digitalis Direct
Thank you for your review Keith! We try to offer the best possible support to our customers (avoiding the painful 'chatbot support' that a lot of companies are using now) as we know how important human connection is when making a purchase! Glad you enjoy your kit!
Great and quick advice
Great and quick advice about upgrading a signal amplifier on my caravan. Straight swap and easy installation and the new amplifier arrived in the post the next day.
2 juin 2025
Réponse : Digitalis Direct
Thank you for your review Andrew! We will always assist any customer with any queries they have, we're glad we were able to help!
Really quick service and delivery very…
Really quick service and delivery very easy to shop.
2 juin 2025
Réponse : Digitalis Direct
Thank you for your review James!
Réponse : Digitalis Direct
Thank you for your review Vanessa!
So pleased how fast my brackets arrived…
So pleased how fast my brackets arrived it was only 24 hours when it arrived.
2 juin 2025
Réponse : Digitalis Direct
Thank you for your review Jacqueline! We ship every order on our website on a next working day delivery service so you can get started on installing your bracket as soon as possible!
Excellent
Excellent! Next day delivery - really fast! I love my new turntable and speakers.
30 mai 2025
Réponse : Digitalis Direct
Thank you for your review! We send every order on our website on a next working day delivery service as we understand what it's like waiting for a new toy to arrive... not fun! We're glad you love your turntable and speaker set!
Excellent service
Excellent service, and a really good product at a very reasonable price
29 mai 2025
Réponse : Digitalis Direct
Thank you for your review Mike! Glad you enjoyed your purchase!
Brilliant delivery quick and easy to…
Brilliant delivery quick and easy to fit clear instructions just waiting for new Sim ready to try on next weekend away.
28 mai 2025
Réponse : Digitalis Direct
Thank you for your Review! Hope you enjoy your trip away!
Good old fashioned service
Excellent communication and back up service when things are not right. First class customer care.
9 mai 2025
Réponse : Digitalis Direct
Thank you for your review Michael! We pride ourselves on our customer service so receiving reviews like this really make us happy!
Great service, good kit, nice people.
I bought a DAB aerial from Digitalis, it was a similar price to others on the Web but came with cable, mounting brackets and plugs included.
When I ordered it, I missed the option to have black cable instead of white so I emailed them and asked for black. They rang me within 10 minutes and confirmed they would send black cable under separate cover.
The aerial arrived within 36 hours and the black cable came a day later. It was good quality cable too, with foil screening, not the cheap stuff.
It was a doddle to fix and the aerial is excellent.
Overall, an excellent online experience.
16 mai 2025
Avis spontané
Réponse : Digitalis Direct
Thank you for your review John! We will always help our customers receive exactly what they want, even if they change their mind after shipping. We're glad you enjoyed your shopping experience!
Réponse : Digitalis Direct
Thank you for your review Tadgh!
Réponse : Digitalis Direct
Thank you for your review Stephanie!
Excellent product and quick delivery.
Amazing next day delivery. The product is exactly what I needed. Steepletone Phoenix 6-in-1 Music Centre CD/Record Player FM Radio MP3 Playback Bluetooth .
Sound is good. I've yet to use it to transfer tape to USB, but I expect it to be easy. Wish I'd bought one years ago
19 mai 2025
Avis spontané
Réponse : Digitalis Direct
Thank you for your review Frances! We're glad you found everything you were looking for, even if it was all just in one product!
Lovely clock radio I was so pleased
Lovely clock radio I was so pleased, need a degree to set the radio stations but there in the end but quality and charger unit are awesome. Thanks
19 mai 2025
Réponse : Digitalis Direct
Thank you for your review Donna! We're glad you enjoy your radio!
What a great experience!
What a great experience!! Received fast, great value, and when I experienced an issue (that turned out to either be gremlins or…erm….user error) they were INCREDIBLE!! Will be buying from them again, no question
22 mai 2025
Avis spontané
Réponse : Digitalis Direct
Thank you for your review Harriet! We will always help all our customers (or gremlins...) with their issues setting u. We're happy we could help and we can't wait to serve you again!
Caravan TV
Recently purchased a new 12v smart TV for the caravan, it took less than two days from ordering it to it being delivered, very well packaged and taped up marked as fragile, unfortunately I ordered the wrong size so it had to be returned so I contacted digitalis and explained and they sorted absolutely everything, all l had to do was repackage the TV and they arranged a courier to collect it the very next day, as soon as they received it they issued my refund, absolutely fabulous service, seemless from start to finish many thanks Peter for all your help
19 mai 2025
Avis spontané
Réponse : Digitalis Direct
Thank you for your review Dane! Unfortunately sometimes (especially with caravan TVs! ) issues with size can occur. We will always try to help resolve these issues as quickly and as stress-free as possible! Hope you're enjoying your new TV!
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