Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Frustrating! I needed a US number to receive text messages and it does the job on that front however I also need to make important calls to the bank and other administrations to resolve sensitive... Voir plus

Noté 1 sur 5 étoiles

They scammed me, I bought a US number to do verification with a UK number, it never receive the SMS or Call verification, the call is bugged and not working at all it always return: System busy, erro... Voir plus

Noté 1 sur 5 étoiles

Purchased credit through the app. Billed by Google, yet service never provided. Won't let me log in on website. Reporting problem feature in app produces error. Contacting directly they say 'use the... Voir plus

Noté 3 sur 5 étoiles

Dingtone is great because you get free credits by watching videos, downloading apps, and taking advantage of many other offers. I have used it for a very long time, but my only problem is that sometim... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Fournisseur d'accès Internet

Écrit par l'entreprise

Free calling! Free texting! Make unlimited international calls and send SMS text messages to any number with Dingtone. Get yourself a 2nd phone number from Dingtone!


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(86)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

NO CUSTOMER SUPPORT - HORRIBLE HORRIBLE. HELP...

I have been billed wrongly. I cannot reach any customer support. I sent 5 emails via info@dingtone. Several messages via their website over the last 3 weeks and NOT ONE single response from customer support.
I feel this is A SCAM... CAN SOMEONE PLEASE PLEASE GET BACK TO CUSTOMERS. ASKING BUSINESS OWNERS TO PLEASE ANSWER ON THIS SITE HOW TO CONTACT THE BILLING DEPARTMENT.

14 novembre 2019
Avis spontané
Logo de Dingtone

Réponse de Dingtone

Dear Dominique,
Thanks for using Dingtone!
Please note, our support email address is support@ dingtone.me. We apologize for our delayed reply, when we are experiencing an extremely high volume of incoming emails, you may not be able to receive our feedback in time via other email address. Yet, we will optimize it and make sure your issue could be resolved as soon as possible.
Besides, we have attempted to contact you before, unfortunately, your email address could not be reached, if you see this message, would you mind contacting us back again?

Warm Regards,
Dingtone Team

Noté 1 sur 5 étoiles

Never used the service, can't cancel annual fee

Never used the service, uninstalled the app. Rates were too high for where I wanted to call. A year later I'm getting billing notices for an annual fee. Tried to communicate I don't want or use the service on the website, I just get error messages. Can't respond to the email... Lame.

29 septembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Works as described but not great enough for paid service

Other than getting a free USA number (which is the only reason I'm giving two stars), don't bother paying for the service. First off its voip and most websites with voip detectors will instantly reject it at registration (outlook, gmail and co). Secondly, the numbers paid or free would keep receiving strange phone calls and texts from people you've never talked to before.. I also experienced an issue where a number I purchased didn't work on ebay or paypal (which is rare because ebay would accept any number even made up numbers as long as it's the complete number of digits) eBay kept saying the number doesn't exist and paypal asked me to check again. I complained to the support but never got a response. Several months now and I paid for the number. Not a good experience for a premium user. Only best for those who stick to the free version.

I am changing the review to one star.. why? Well I tried accessing one of my old accounts then i realized it was a dingtone number I regsitered with (note all my dingtone numbers are not expiring till May 2020). So i reinstalled dingtone logged in and guess what, all the numbers i paid for plus my credits are completely gone. I can see the subscription still active in my apple settings but on dingtone its like i never paid. I looked for the restore subscription option like most apps have but dingtone doesnt have that option. whats more? the support link on the app and on their website doesnt work! I keep getting send failed error. Very unprofessional. Now i have lost access to my account! I wouldnt recommend to my enemy. I would give zero stars if trust pilot would let me. Stay away from these guys. They dont care about any issues you may face. Best to use other apps out there better customer support and paid services.

22 septembre 2019
Avis spontané
Noté 3 sur 5 étoiles

Dingtone is great because you get free…

Dingtone is great because you get free credits by watching videos, downloading apps, and taking advantage of many other offers. I have used it for a very long time, but my only problem is that sometimes I get disconnected on incoming calls. I must say that I get disconnected when the area has a poor wifi connection. I tried other phone apps but I was very dissatisfied with the service. Dingtone reigns over all the others. I only gave 3 stars because of disconnected calls.

23 mai 2019
Avis spontané

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