Discount Tire Avis 

Discount Tire allowed their financial partner Synchrony bank to charge me an erroneous fee of 1.99 per billing cycle under the name and brand of Discount Tire. Synchrony representatives informed me that this is to cover a bill printed and mailed to me. The approximate cost to do so under bulk mail for Synchrony is 0.42 postage, print and paper, which means they have created a profit stream of 475%. Read that again, that is not a type-o - a markup of 475%

This massive profit point of 475% is forced upon me as a client, without my express permission or approval.

Synchrony Bank furthermore has a policy that I am forced to figure out how to go online, create an account, and find where and how to select that I do not want paper billing to avoid the 1.99 per month charge.

Now, I have a part time job trying to figure out how to get out of an ongoing fee/charge imposed upon me by Synchrony Bank.
Synchrony representatives told me exactly this, citing that they can not “change” my account status for me, all the while Synchrony indeed changed my account status to mandatory paper billing so that they could make an exorbitant profit margin on billing!

I want to say THANK YOU to Rudy & Sean at discount tire! We had a problem with tires on my caddy!!
We got there not long before closing.
Rudy got the guys in the shop to take care of us promptly.
Sean kept us informed on what was going on ( checking tire in dump tank etc).
They thoroughly checked every possible thing with tires. Discount tire actually kept me from having a blow-out on my way home!!!
Thank you so much Rudy & Sean for ALL you do!!!!

Let me start by saying I was very dissatisfied with the so extended warranty on my new tires regardless of whether I had a tire alignment or not. I made my purchase last year with two new rims and 4 new tires totaling up to $900 one of the tires did not last the life of the tires which should be at least 3 yrs to 5 yrs. And the so call warranty gave no resolution at all. I told the guy there that the tire was in my trunk he looked at it and proceed to examine the others. Now I could have respected that he gave a solution to the tire in question but to come back and tell me all my tires are needing replacing is a not a option. Address the 1st problem then tell me about the others not hit me with replacing all 4 and I just got them less than 1yr and 4 months. I got better service from the dealership even though they advised me that I would come out cheaper getting the tires from Discount tires since that is who they use to order their tires from. At least the dealership would have given some kind of option discounted tires dues to wear and tear or something. I drive a Mercedes and when I went to Discount Tires in Plano I felt I was getting the best tires and warranty. Now I just feel like I was ripped off and feel like I'm getting ripped off again. No woman knows to get the alignment and sometimes a alignment at the time isn't in the person budget so it goes forgotten. But when you close to having a blow out and just so happen I didn't, but my daughter was just on the freeway less than 24 prior to the tire deflating and to have him say that if he present the tire in it condition for replacement it would be declined is totally not what i expected. No options at all just you can purchase a new set of tires. Im totally speechless and not in a good place to make another purchase from your establishment.

SCAM - WARNING!

They tell you that you will get a DISCOUNT on tires if they wear out before a certain mileage. Then when you go to get your discount, they then tell you the tires can't be warn out below a certain level to qualify for the discount. This is the problem with many American companies like Discount Tires, they are despicable scammers who intentionally withhold information until you try to claim their offer just to bait you.

I picked out some wheels and tires for my new truck on their web site. I called the local store before placing the order to ensure I had the correct TPM sensors. The person I spoke to was rude and kept saying "What you see online is correct. You just need to order it online". So I ordered it online. Later that day I get a call saying "We only have 3 of those wheels in the warehouse and cannot get any more. Would you like to pick another?" I said no. Just cancel the order. The next day I tried to order wheels somewhere else but couldn't because Discount still hasn't cancelled the order and issued me a refund. I called customer service and got no where with them either. Don't go to one of these places if you expect anything that resembles service.

I don't think it should take that long to remove the bolts take the tire off the axel, then find the leak with soap and water remove the nail, let the air out remove tire from rim grind down damaged portion where nail impacted the tire, then place patch, place tire back on the rim set it with the cheetah then air it up then place tire and rim back on the axel. So why did we wait a while hour if we had an appointment and this was all that is going to be done to the tire.unless of course they overbooked they're schedule. Then that sounds like poor time management on the managers part.

On 25 July @2026 I went in for a screw in my tire, and a few minutes later the Technician brought my wheel lock that he broke off. I told him to fix it, so he left. Then something told me to go and look, and sure enough, he had all four of my tires off, broke all my wheel locks off my new vehicle, and I asked What are you doing, I told him I am here for the right rear passenger tire with a screw in it. He looked confused, then I went to the front desk and said he does not know what he is doing. Sure enough, they mixed up my vehicle with another Honda. To make matters worse, they screwed up the wheel stud, so I had to take my vehicle to another place to correct what they did. This happened in Virginia Beach; right by the Dam neck Base. The incompetence I witnessed in that store was so bad. Do not go to Discount Tire; they will mess up your Vehicle.

Quick support

Copperas Cove Texas location worst service ever. After confirming work to be done days before arriving when got there i was told they would not service me. Manager was very aggressive about tires having been purchased at Tire Rack and even called me a liar. Person who confirmed work to be done would not speak up and then decided to use manager narrative. Tire Rack tried to assist as they are sister companies but eventually sent me to a non related facility who did a great job. Never again will use discount tire.

The worst most dishonorable monsters in the business. Will lie to you about everything. The warranty is fake. They barely know how to change tires or rims apparently and will say it's "extremely confusing" when trying to do basic services. They will happily lie to you about everything one time and pretend not to know you when you come back even though they'll ask you for things you never needed, just wasting your time. This is one of the most worthless companies in existence, avoid at all costs.

Just got a set of four new tires from the Scottsdale location on Frank Lloyd Wright Blvd, and I couldn't be happier. The setup and service were smooth, and the car is rolling perfectly now. Big thanks to the team for taking great care of everything!

Absolutely disgusting service at their 801 highway 17 n
North Myrtle Beach, SC 29582 Location, they have gone way downhill from when they had first opened and don't be misled by them claiming to have a four star rating, most of those are from way in the past or are being published shills, because this place has truly become horrible! I am publishing this, hoping to protect others from being scammed and victimized by these treacherous thieves.

As a past customer who has given them a high rating my most recent experience shows how quickly a company can go downhill when not managed correctly. I bought four brand new tires for almost $1,800 a month ago and brought one in because it got a screw in it, I asked them to patch it, The guy who was supposed to be helping me looked bewildered. He said he would try to assist me, but then finally went to talk to someone else, clearly conspiring as they whispered and walked away when I approached and finally he came back and said they don't feel safe patching it and they want to sell me a brand new tire. I told them the tire is a month old and there's no way I'm spending over $400 for a brand new tire when there is only a screw in it and can easily be plugged up patched, he said " for safety reasons " that they don't want to take the chance. Absolute nonsense, clearly trying to sell me a brand new tire that is not necessary. The screw is a perfect clean puncture with no rips or tears, literally the text book perfect hole you can easily patch.

I went down the street to Blacks tire, which is another local chain in our area, and they had me patched and on the road in 30 minutes.

Avoid this place at all cost they have become desperate for sales and will try to cheat and screw their customers any chance they get. Sad because they used to be pretty decent and I've always brought my four vehicles to them for all my time needs, but they will never see me again after this blatant attempt upsell me for no reason.

First, watching the workers move around it the speed of snails is really aggravating. Would be acceptable if they actually knew what they are doing. I have bought several sets of tires there to later find that they dont know how to fix flats or maybe the company lawyers wont allow them to. Not only was I told they could not repair (free) the screw in the tire but also would not do the rotation (free) because of it. This situation has occurred twice only for me to go to the capable competitor down the street for the repair, no problem, except I had to pay for the service that Discount tire was supposed to do...for free! I'm done, will be buying my tires from the competitor from now on...

3463 Altamesa Blvd Mr Craig, (537628)he did such an incredible and extraordinary job with helping me was nice kind and generous. He needs a promotion for this kind of kindness that he gave. I pray that more people learn from him. Thank you so much again

My wife and I went to Discount Tires in Martinsburg WV and ordered tires. They went down the price and and gave me a total which i had already done my math so i knew what it should be. it was almost 300 higher. i asked the guy to tell me how he got the prices. As he was quickly going down the list tires, install certificate, disposal. i said i dont want the certificates. He asked why, i replied i just dont want it. We leave, tires come in and my wife has to take it by herself this time. Well it started all over for her. The first guy says we have to do an inspection before you put the tires on. He says you need to get the wipers replaced($100+) and why did you refuse the certificates. She replied my husband just changed them 2 months ago, he says he has to get his manager to take it off. The manager comes out and says why are you refusing the certificates. Your making a mistake.
These people are bullies and take advantage of people that dont know they dont have to get anything they dont want. They make it sound like someone has to get these things to get serviced. I can imagine how many elderly they have taken advantage of.
Lets get to those certificates around 50 to 75 per tire, yes they will fix or replace them but how many people blow more than 1 tire out there in normal driving? If you blow one and you bought the certificates you already paid for that 1 tire in total certificates. Now if you happen to blow 2 tires, then it may be worth it, but i like my odds and I will always refuse this bs! Judging by the ratings Im seeing and the common stories its safe to say they dont care about reviews or customer service because we all continue to go there for whatever reason. I will drive 10 more miles and hit a different or support my local shop. These guys are bullies and thugs and take advantage of women, elderly and any other naive person that walks in! i wish so bad I was able to be there when those tires were installed!

I bought tires at Green Bay east store 2 days ago and had them installed. I did not have time to wait an extra hour or more to have them aligned so I went back at 7:45 am to be first in line when they opened. I was first in line first through the door and they gave someone else priory and said it will be 30-45 minutes. I left and will NEVER go back even if every other tire store burns down. Horrible customer service!!!!!!!

A while back, I went to Discount Tire to go get some aftermarket wheels purchased elsewhere mounted on my car with the existing tires. Mind you, my existing tires were only a couple months old and still fairly new. Discount Tire refused to work on it, stating my car was way out of alignment. Attempted to show me the wear that they claimed was uneven and they claimed the tires were cupping. They insisted on giving me a quote and quoted me over $1k for their "cheapest" tires, before installation is even included. The tires looked fine. I went elsewhere and got the tires mounted, and they stated that the tires were wearing properly and that an alignment was not needed.

Fast forward to now, a few years and many miles later, I'm needing to replace those tires. Reluctantly, I went to Discount Tire's website to see what they had. I saw they had a set of four for way less than competing tire shops, like $300 less.

Says the tires will arrive at the store for installation next week. Perfect. So when I go to add the replacement certificates and go to check out... BAM, tires are suddenly on back order and I am forbidden from going any further. So after fighting with the annoying TreadWell pop ups on the site, I select the next step up from the now suddenly backordered tires. I get quoted almost $400 more than the other ones WITHOUT the certificates.

Seems like Discount Tire is only interested in trying to scam people or deceive them. That doesn't work on me. I'll go back to my usual tire shop and NEVER give Discount Tire another chance. I've already talked everyone I know out of going to Discount Tire.

Worst mood right now i had a 430 appointment today and they got me out of ther at 620 🤬and they close at 6 for 2 tires
I over heard a women come in at 515 with a appointment also and for some reason she got in before me for 4 tires when I brought it up to Jim the manager he simple said we messed up well make it up next time
Don't bother with this business for tires it's a clown show poorly ran and un professional same ure time and find a different location what a joke

Took tires and wheels in to have tires replaced for my 31 Chevy. Limited places to lift car so I just took them the wheels. Got them back filthy and black marks all over my wheels. Spent an hour cleaning them up and Installing. Noticed the weights were falling off so I took them back in. Waited another hour for them to rebalance the tires .Not going back. This store is in Pflugerville on 685.

⭐⭐⭐⭐⭐

I had an outstanding experience at Discount Tire thanks to Steve Torruella and Kadin Leveille. From the moment I walked in, both were professional, courteous, and focused on providing exceptional customer service.

They took the time to answer my questions, explain my options, and made sure I received the best solution for my vehicle without any pressure. The entire process was prompt, efficient, and handled with a level of professionalism that is hard to find these days.

Steve and Kadin are true assets to Discount Tire. Their attention to detail, friendly attitude, and commitment to customer satisfaction made this one of the best service experiences I've had. I highly recommend Discount Tire and especially Steve and Kadin to anyone looking for honest advice and excellent service.

Thank you both for going above and beyond!