Discount Tire Avis 

Took tires and wheels in to have tires replaced for my 31 Chevy. Limited places to lift car so I just took them the wheels. Got them back filthy and black marks all over my wheels. Spent an hour cleaning them up and Installing. Noticed the weights were falling off so I took them back in. Waited another hour for them to rebalance the tires .Not going back. This store is in Pflugerville on 685.

⭐⭐⭐⭐⭐

I had an outstanding experience at Discount Tire thanks to Steve Torruella and Kadin Leveille. From the moment I walked in, both were professional, courteous, and focused on providing exceptional customer service.

They took the time to answer my questions, explain my options, and made sure I received the best solution for my vehicle without any pressure. The entire process was prompt, efficient, and handled with a level of professionalism that is hard to find these days.

Steve and Kadin are true assets to Discount Tire. Their attention to detail, friendly attitude, and commitment to customer satisfaction made this one of the best service experiences I've had. I highly recommend Discount Tire and especially Steve and Kadin to anyone looking for honest advice and excellent service.

Thank you both for going above and beyond!

My experience was excellent. I am amazed that some people don’t get it!
YOU CANNOT PUT A TIRE PLUG IN A
TIRE SIDEWALL. if you want to do it yourself that’s fine. Any tire shop will not put a plug in The sidewall. If they do put a plug in a sidewall of a tire, and it fails going down the road and causes you to lose control. The tire shop is libel.

On May 23,2026 I came into the Discount Tire location in Bartlett, TN for an installation of 4 new tires on my 2014 Toyota Tundra pickup. I had already purchased the tires online from Discount Tire and scheduled the installation for that day. Later that day we left town traveling in the same vehicle when the tire pressure light illuminated. We discovered one of the tires had a slow leak. I was able to stop a couple of times to put more air in and we made it to Jonesboro Arkansas and stopped at the Discount Tire location there. After explaining the situation and troubleshooting the Jonesboro location determined the problem was the tire sensor was likely installed incorrectly and was damaged. They installed a new one and everything has been fine since. The service techs in Jonesboro did a great job. Fast forward to June 8, 2026 we brought in our 2008 Toyota Sequoia for installation of 4 new tires purchased and scheduled online with Discount tire and installation with the same Bartlett TN location. When the installation was finished we took the vehicle home (about 5-7 miles) and parked in our garage until June 13. While driving the vehicle on the other side of town the tire sensor light illuminated. My wife pulled into a Discount tire location on poplar ave in Memphis to have it looked at. The tech told my wife that while one tire was 33lb and the other 3 were 35lb the problem was probably a low/dead battery in one of the sensors and she should take it back to the Bartlett location to have them look at it. Two complete tire changes and two very similar issues after the fact and on top of that when we had an issue and stopped by the nearest Discount tire location we are told to go somewhere else? Once back at the Bartlett location we are now having to pay an additional $280.00 to replace all the sensors on this vehicle. Okay, what I don’t understand is that today the tech simply scanned the tire and told me the batteries where either low or dead. Why didn’t anyone do that on Monday June 8 when we were there for the original tire change? I’m sorry it has come to this however you have lost all of any future business from our family. We took a chance with you on these two purchases in a short time and in good conscience I will not refer anyone to your business and must warn others of your shortcomings.

5 stars for Discount Tire in Las Cruces, NM. I arrived in my Corvette with a weak battery and they jump started my car in order to get it in the bay for new tires (embarrassing). Once they finished professionally installing my tires, I needed another jump start to leave, this time one of the employees had to pull up his vehicle for the jump since the battery was so weak (even more embarrassing). These guys went above and beyond for me. In addition to doing a great job with my tires, these people really helped me out in a pinch!

Today I was reminded that great customer service is still alive and well.

I had an unexpected issue arise after visiting the Discount Tire located at 1601 FM 685, Pflugerville, TX 78660, and while problems can happen anywhere, what truly matters is how a company responds when they do. From the management team to the service advisors and the technicians in the shop, everyone stood tall and demonstrated professionalism, accountability, and a genuine commitment to taking care of the customer.

What impressed me most wasn't just the product—it was the people. Every person I spoke with treated me with respect, listened to my concerns, and worked diligently to make things right. There was no finger-pointing, no excuses, and no passing the buck. Instead, there was a team of individuals focused on providing the kind of service that earns trust and builds lasting relationships.

In a world where good customer service often seems hard to find, this experience was a refreshing reminder that there are still businesses that put customers first. I left feeling valued, appreciated, and thankful.

To the management staff and the hard-working technicians at this Pflugerville location: thank you for your professionalism and for representing your company with excellence. Your actions turned what could have been a frustrating day into a positive one.

God truly blessed me today, and I am grateful for the people He placed in my path.

Highly recommended.

— Steve

I gave Discount Tire in Tucson two chances, and they wasted both. Twice I ordered tires. Twice they came in. Twice, nobody called me. I had to follow up myself both times, only to find out they were about to close, blowing up my weekend plans on back-to-back occasions. At some point, incompetence becomes a pattern, and a pattern is a policy.

When I finally got in, I was pushed to the front of the line, and still sat there for 42 minutes watching two or three empty stalls while they took other customers ahead of me. One full hour, for two tires. Highly unacceptable.

I watched from the waiting room the whole time. The shop floor looked like a group of people actively negotiating with themselves about how little work was acceptable. Thirty seconds on, one minute standing around or goofing off. One employee entertained himself by yelling the alphabet song. I'm not exaggerating for effect. This actually happened. If you have time to sing, you have time to work. No wonder they were extremely slow. I do not mind if they sing loudly and annoyingly, but I do mind when no work gets done.

The delay cost me an alignment appointment I had scheduled elsewhere. I'll be doing business with another tire company from now on. One is that is more reputable.

Discount Tire has lost a customer for good. Do yourself a favor and find a shop that respects your time.

I had an amazing experience at this shop in Pueblo off Thames! Paul went completely above and beyond to make sure my family and I were safe on the road when we were in a really tough spot. His exceptional kindness and professionalism blew me away, and I am so grateful. I will absolutely be recommending all of my family and friends here for their future tire needs!

They refused to honor service on their own tires by saying they were too old and needed to be replaced. The tires were in great shape and were perfectly serviceable.

Location: 4918 Louetta, Spring, TX 77379
I pulled into Discount Tire with my front right tire at PSI of 9. I had just put air in tire (PSI 34) to make it to Discount Tire about a mile away. Christopher met me in parking lot and got my tire information. As we walked into store I told him I had two hours before I picked up my daughter to then drive to Willis to join my grandson and his parents to go to his high school graduation. Christopher was exceedingly patient as I got my Affirm information in to pay for four tires. He was gracious and patient. I will go to no other place from now on for tires. Thank you Christopher for your excellent service.

I used to have nothing but positive reviews about Discount Tire in Lake Worth. After today's visit, not so.
I was previously in the alignment business for 42 years. My visit today was for a tire rotation and wheel balance only. As I was sitting in the waiting room I witnessed 9 Hard sell jobs on unwitting customers. That would be about 75-80% of the people walking through the door. Most didn't escape. Many gave in.
Four, including myself were for worn out lug nuts, for a mere $79. I was actually double teamed. Two were for outer tie rod ends. Most folks got the wheel alignment speel. One sales point was for 'unsafe shock absorbers causing tire wear. NOT!
My lug nuts miraculously were able to be reused, and my wheels haven't fallen off yet. Other than that, it was a pleasant visit.

My experience with Discount Tire In San Angelo Tx. I retired from Goodyear Proving grounds so I know tire & wheels and specs. Not to downsize Discount but my experience with them in my home town. I purchased set a tires for my truck and boat on top of that my grandson also bought a set of tires for his truck. Not cheap. Anyway my concern is when they say your vehicle is ready. Not one manager went out an inspect that job was done accordingly to inspect. Hiring young kids to know what to torque a lug nut too. I had a missing lug nut on the driver side.
Grandson was missing lug nuts also. I had loose nuts on my boats. Should have a manager oversea the wheels going back on. Every vehicle have a different spec of torque on the wheels.
I return back to my shop an torque them to spec. Need more training on these guys. Could save a life of a wheel coming off.

I don't understand how this company remains in business... Their very existence is based on the number of sales they make however, the people who are supposed to be installing tires spend at least 30% of their time playing around with each other rather than installing tires that have been paid for. I witnessed 3 open bays empty while employees were standing around talking/laughing while customers waited for their paid tires to be installed... Sometimes "discount" is a bad idea. Sometimes paying a little extra is better than watching several young guys standing around talking about the upcoming weekend.. The majority of reviews for this business are 1 star, and plenty negativity... I'll be going somewhere else for tires.. I may pay more but in the long run the extra $$$ per tire will be worth it...

I wanted to buy a tire for my SUV.
They said they had to.order on in
I told them I wanted a relatively newly
manufactured tire as tires degrade after six years.
They brought in a tire that was THREE
YEARS OLD and got ANGRY with me for not taking the tire.DEFECTIVE TIRES!

Coral Ridge Mall location, I had gotten online and ordered 2 new tires and made an appointment at the Coralville, Iowa. Only got 2 tires so that way I could have my tires rotated in the future and so I wouldn’t have to buy for( my husband checked and said the back 2 where still good) so I get to the location and the guy had me come out and to look at the tires with him and he proceeded to tell me that I needed new tires on the back too, I told him No, then went back inside to waiting room. The guy proceeded to hound me about purchasing the other 2 tires in front of your other customers (and just to let you know that 3 potential customers who came in during the hounding left, so you actually lost 3 customers that day). I kept on telling him NO about 6 times but I ended up buying the 2 tires because I do drive a long ways for work( I also was kind of afraid that he did something 2 other 2 tires the way he was speaking to me). My husband was not happy the way I was treated. I felt like I was targeted because I was a woman too. So WOMEN BEWARE!! I would not even give you one star because none of your other employees would even interrupt him to tell him to stop l even asked for a Manager and was told he wasn’t there at that time. WOMEN BEWARE!! It’s been around a year, I’ve been busy but just was thinking about it the other day and I needed to warn people especially women. Customers should never have to be hounded like that. Shame on you!

We stopped in today at i35 round rock location to get tires on our 5th wheel. We ordered them to the store ahead of time and got a better price than we found anywhere else. I know Saturdays are busy but it was the day we were moving and able to come through. Cameron was an absolute rockstar planning to have a spot for us to pull in and get it done. Cory was amazing and everything went smoothly. Three cheers for these guys!! We are back on the road and ready for our next adventure.

I recently had an outstanding experience with Discount Tire that I felt was worth sharing.

I purchased a set of used tires from Offer-Up for $200 that were in excellent condition and just needed installation. I first stopped by Big-O Tires to get a quote, but the experience there was disappointing. The representative was unfriendly, asked no questions, and quoted me $200 plus tax just for installation—with balancing costing even more. That didn’t sit right with me, so I decided to look elsewhere.

I then called Discount Tire, and Mason answered the phone. From the start, he was professional, friendly, and incredibly helpful. To my surprise, he told me there would be no charge for the installation. I honestly couldn’t believe it.

I brought my truck in, handed over the keys, and was told I’d receive a text when it was ready. Less than an hour later, I got the notification. When I arrived, everything was completed just as promised—and true to Mason’s word, there was absolutely no charge.

On top of that, they also offer free air checks and provide a complimentary assessment of your tires’ condition, which is a great added value.

Mason and the entire Discount Tire team truly went above and beyond. Exceptional customer service like this is rare these days, and it deserves recognition. I highly recommend Discount Tire to my friends and family, and I believe Mason is exactly the kind of employee who represents the company at its best—he deserves a raise!

Thank you, Mason—you’ve definitely earned a customer for life, and I’ll be recommending you and Discount Tire to everyone I know!

I had a great experience and much needed help and my prayers were answered with great customer service especially from Bill Gouty thanks for all you do and your kind gesture with helping me with tires today

On 11-18-25, Discount tire said that two of my tires were at 5/32 and two were at 4/32. On 12-3-25 the same Discount Tire said that per their machine all tires were at 3/32 but that they had to measure them by hand and according to the hand calculation, they were at 4/32. On 2-27-26, the same Discount Tire said measured all four tires at 5/32! So, it appears that even though I've driven only 32, 239 miles on tires warrantied for 65,000 miles that my tread will continue to increase so the warranty will never apply.

Discount Tire shops are at beat mediocre when it comes to customer experience & quality of service. Some shops are better than others, but there is a consistent sense of carelessness and lack of communication that most shops display. One local San Antonio store destroyed two of our center caps and would not pay for replacement units. That’s subpar customer service. Recently, new tires were installed on our van and I immediately noticed vibration on the highway that was not present with my old worn tires. Overall they are ok, just not a business that makes me want to return to.