Dmvans Avis 

263
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Utterly dissatisfied with the car thy i purchased off of these guys. Knowingly sold me a car that has blatant timing issues. Poor aftersales from their end aswell. AVOID AT ALL COST

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had fantastic communication from Sean and the van I had been looking at online was ready for me when I arrived . He allowed me to take as much time to examine the van with no pressure talk or... Voir plus

Noté 5 sur 5 étoiles

Serviciu excelent. Extrem de mulțumit de întregul proces care a fost făcut atât de simplu de marea echipă. Mulțumiri speciale lui Shan și Sumbi care au oferit multă claritate și m-au ajutat cu to... Voir plus

Noté 5 sur 5 étoiles

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... Voir plus


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(263)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Made an appointment

Made an appointment, drove to a compound in countyside. I called to say I was onsite, he said I'll be a few minutes. 1 hour later, no one showed. I even drove down to the other site, Bubbles carwash. No van around. Wasted my fuel and 3 hours. Don't waste your time with this unprofessional outfit. Whatever company name they use. Chesham vans. Steer clear.

1 février 2025
Avis spontané
Logo de Dmvans

Réponse de Dmvans

Thank you for your feedback. We are truly sorry to hear about your experience and regret any inconvenience caused.

As a small family business, customer satisfaction is extremely important to us. We reached out to you directly to resolve the issue, including offering reimbursement for your fuel costs as a goodwill gesture. However, we understand that you have declined this offer.

We were carrying out necessary ground work at our entrance on the day of your visit, which temporarily affected access. We sincerely apologize for any delays this may have caused and appreciate your patience.

If there is anything else we can do to address your concerns, please don’t hesitate to get in touch. We are always committed to improving our service and ensuring a positive experience for all our customers.

Noté 4 sur 5 étoiles

Bought van from here but got call on…

Bought van from here but got call on way to say battery had issue so had to go be sorted and come back another day or wait couple hours. Was happy to wait as it was fixed communication was good .Sumbi couldn't of been more helpful sorting finance. After long wait chris couldn't apologies enough

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Little Gem

Brought a Crafter from Chris.
The staff were very friendly and nothing was to much trouble.

Definitely recommend this establishment if all you want to do is buy a van as they have a very quick turnaround of Quality vans to suit all

23 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Massive selection of vehicles

Massive selection of vehicles, guys will give you space to look around each one without pushing for a sale, will be honest and open about everything with the vehicles, and will let you bring someone with you to have them look over the vehicles as well. All prices are really good for the vehicles on offer.

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Just purchased a lovely 21 plate Vw…

Just purchased a lovely 21 plate Vw transporter from these guys, fantastic condition no faults and quick turn around. They kept the van for me and was collected with a big smile, highly recommend van sales pitch

13 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Renault Master van

Keith is a cracking guy. Very helpful with finding a good reliable van which fitted me budget, for the start up of my new company. Would highly recommend.

1 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful experience

Awful experience. Arrived to inspect a 7T HGV. On arrival i was told the vehicle was at another site and I should have been sent the address (clearly that hadn't happened).
Ok, no big deal.
So I drove to the other site to find the wagon running and at normal operating temperature. I asked the chap in the porta-cabin how long it had been running and he answered 5 mins. I stated that it was at normal operating temperature and he launched into a rude, loud mouthed affront that I was giving him a hard time and had really started off on the wrong foot.
'Hello! I'm, the customer here. The one with money in his pocket, that would have bought the vehicle today had you not been so bloody rude and ignorant'.

This continued, so I turned around and left without further inspection of the vehicle.
The chap clearly has zero customer skills and a chip on his shoulder the size of the Isle of Wight.

Complete waste of a morning.
Caveat Emptor.

Just to add to the above, and in the spirit of offering a fair and balanced review. The business owner has contacted me and apologised for the behaviour of his staff, he has also offered to refund the cost of transport. This has been refused, but should be recognised none the less.

30 septembre 2024
Avis spontané
Logo de Dmvans

Réponse de Dmvans

Thank you for your feedback. We’re sorry that your experience wasn’t as expected, and I apologize for any inconvenience caused. After the misunderstanding, we made an offer to cover your fuel and time as a gesture of goodwill, as we genuinely value your time and business.

While we always aim to provide a high level of customer service, we also believe in maintaining a respectful environment for both our customers and staff. We take incidents of disrespect seriously, and we’re committed to ensuring that all interactions are conducted professionally on both sides.

If you have any further concerns, feel free to contact us directly. We would appreciate the opportunity to discuss this further.

Best regards,
DM Vans

L’expérience Trustpilot

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