Dogtainers Avis 

199
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not use this company for international imports or exports, they do not know any of the regulations - they claim that sudden changes in EU regulations have disrupted services despite them being anno... Voir plus

Noté 5 sur 5 étoiles

The quote, booking and transport process for our cattos was seamless. With two high strung and hefty adult cats we were thinking the worst, they'd never flown before and one is on anxiety meds regular... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you Laena-Leigh Gorman for your helpful suggestions. Trip went well for my 2 very nervous farm kelpies flying from Darwin to Brisbane. Booking and drop off and pick up procedures were seamles... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We used Dogtainers 15 years ago to bring our sausage dog Oscar from Canada to Australia and now years later they helped us bring Vito and Pippin from Australia to Canada. We knew they would be in safe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de transport
  2. Service logistique

Écrit par l'entreprise

The feeling of being reunited with your pet is one of the most exciting and exhilarating experiences imaginable. Pets are part of the family, and our family unit isn't complete until our pets—whether they woof🐕, meow🐈, chirp🦜, slither🐍, or even swim🐟—are back together with us. The good news for anyone needing to relocate a pet, whether within Australia or anywhere around the world, is that 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 offers tailored solutions for your pet’s travel. With over 50 years of experience, 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 provides specialised services to ensure your pet is transported safely and comfortably. Trust 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 to handle your pet’s journey with the utmost care and professionalism, so you can focus on the joy of reuniting with your furry, feathered, or scaled family member.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(199)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good people, good price, good response

A friend rescued a cat from Brisbane, knowing it would help me to get a 3rd cat again after going from 4 cats to 2 (cancer)
I was going to drive there and home with Stevie, but suddenly got sick and had to get a solution
I’ve had a cat transported from Mackay to Sydney by a different business in 2020, however since then started individual cat rescue, and read posts on Facebook animal pages about baggage handlers at the airport have let a cat loose
It wasn’t those previous people that worried me, only the baggage handlers
This is why I researched and found Dogtainers
They were friendly, attentive, and provided updates when they got towards Sydney

28 août 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Hi Chloe,

Thank you for sharing your experience. We're really pleased we could be there for you and Stevie during what sounds like a challenging time. It’s completely understandable to have concerns about air travel, especially when it comes to the safety of rescued animals. We're glad our team’s communication and care helped provide peace of mind along the way.

Wishing you and Stevie all the best in this new chapter together.

Kind Regards,
the Dogtainers Team

Noté 5 sur 5 étoiles

If there were more stars to give I would!

If there were more stars to give, I would. I highly recommend Pets Abroad. I was really nervous about relocating my cat from the UK to NZ, but the Pets Abroad team made every step so easy. I want to especially thank Melody, who was my PA adviser, no question was too silly and she helped me through every step with ease. I was provided with many updates during my cats travels and it really did help with the whole process. Thank you team :)

2 septembre 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Hi Sophie,

Thank you very much for your kind words. We're so pleased to hear that your experience relocating your cat to New Zealand was a smooth one. It’s completely natural to feel nervous with such a big move, and we're glad Melody was able to guide you through the process with clarity and care. Your feedback means a lot to the whole team.

Kind Regards,
Pets Abroad UK (Melody)

Noté 5 sur 5 étoiles

A seamless experience

A big thank you to Laura, Skye and the team at Dogtainers for organising Miki's seamless entry to Australia and for keeping us up to date throughout.
Miki is now very happily settled at home in Melbourne and loving life near the beach.

13 août 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Hi Martin,

Thank you for your kind feedback. We're glad to hear that Miki is settling in well and enjoying the beach life in Melbourne. Laura, Skye, and the rest of the team will be pleased to know their efforts made the process smooth and stress-free for you.

Kind Regards,
the Dogtainers Team, Laura and Skye

Noté 5 sur 5 étoiles

Little Piper had a great time

Little Piper had a great time. She was delayed 24 hours but Josh and the crew looked after her. Piper was quite happy to give licks
Ethan and Laena were very helpful and kept us informed as soon as they knew that Piper would not be flying on our flight du to a plane issue
We will be using Dogtainers again

9 août 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Hi Lindsay,
Thank you for sharing Piper’s experience. We’re glad Josh and the team could keep her happy during the delay, and that Ethan and Laena kept you well informed. We look forward to assisting you again in the future.

Kind Regards,
the Dogtainers Team.

Noté 5 sur 5 étoiles

All went very smoothly

5 août 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Hi Archie,
Thank you for your feedback. We’re pleased to hear everything went smoothly for you.

Kind Regards,
the Dogtainers Team.

Noté 5 sur 5 étoiles

GILBERT MOVES TO QLD

Dog trainers clearly love their little furry customers because everytime our furry bundle travels he is always happy and chilled when he arrives. Thank you for the amazing job you do you seriously ROCK.

1 août 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Hi Beth,
Thank you for your lovely words. "Gilbert Moves to QLD" sounds like the title of a best selling children’s book, and we’re glad his story always ends with a happy, relaxed arrival. We truly appreciate your kind support.

Kind Regards,
the Dogtainers Team.

Noté 5 sur 5 étoiles

Dogtainers were amazing in the final stages of getting our dog into Australia …

Dogtainers were amazing in the final stages of getting our dog to Sydney. They worked seamlessly with Pets Abroad and I cannot recommend them highly enough!
Their communication was superb and they let me know as soon as our dog arrived in quarantine. They were also excellent at updating during the stay and ensuring we had everything when our dog was ready to leave quarantine.
Highly recommend!

28 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you for your kind words. We're so glad we could assist in the final stages of your pet’s journey to Sydney and that the communication and coordination met your expectations. It was our pleasure to ensure everything ran smoothly during quarantine and handover.

Kind Regards
The Dogtainers Team

Noté 5 sur 5 étoiles

always communicative

always communicative, on time and well organised and updates with how my pets are and photos.

22 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you Ceecee, we’re so glad you felt well-informed and supported throughout your pets' journey. Providing timely updates and photos is one of the ways we try to give peace of mind during what can be a stressful process. We appreciate you trusting us with your pets.

Kind Regards
The Dogtainers Team

Noté 5 sur 5 étoiles

A Great Experience

This is now our third year entrusting of pet travel with Dogtainers. They have been exceptional once again thanks to Laena and the team.

19 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you so much, Peter, for continuing to trust us with your pet's travel. We're so glad to hear your experience has been consistently positive. Laena and the team take great pride in providing a reliable and caring service, and your kind words mean a lot to all of us.

Kind Regards,
The Dogtainers Team & Laena

Noté 5 sur 5 étoiles

Smooth process

Smooth process, incredibly easy to organise, helpful staff. Stress free experience when dealing with your beloved pets

20 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you, Weiyu! We’re so pleased to hear the process felt smooth and stress-free for you. Our team always aims to make pet travel as simple and reassuring as possible.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Dogtainers team are a dedicated and caring team

Dogtainers team are a dedicated, committed pet transport company who safely got my 2 dogs from Adelaide to Manchester. Can’t thank Lisa enough for her kindness and support from booking, pick up and right through to delivery with regular updates throughout their very long journey. 😊

14 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you, Angela! We're so glad to hear your two dogs arrived safely in Manchester. Lisa and the team take great pride in providing caring, reliable service, and it's wonderful to know you felt supported every step of the way. We really appreciate your trust in us for such an important journey.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Ace in Mount Isa

We had to move our GSD pup, Ace, from Brisbane to Mount Isa and were limited on days and times. Dylan went above and beyond to secure a flight for Ace. He arrived safe, sound and stress free. Highly recommend.

4 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you, Sarah! We're so glad to hear Ace made it to Mount Isa safely and stress free. Dylan will really appreciate your kind words—we know how important timing and coordination can be, and we’re happy we could make it work for you and your pup.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Highly recommend!

The experience with Dogtainers getting our 11 year old rescue Irish Wolfhound Tank to us from Cairns to Sydney was a breeze. They took such great care of him and our contact Laena-Leigh was such a great help! She really put our mind at ease and made the whole experience so easy! Thanks again Laena-Leigh!

5 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you so much, Todd! We're really glad to hear Tank’s journey from Cairns to Sydney went smoothly. Laena-Leigh will be so pleased to know her support made a difference. We know how special rescue dogs are, and we’re proud to have helped bring Tank home safely.

Kind Regards,
The Dogtainers Team

Noté 4 sur 5 étoiles

Great pricing and very helpful

Rang 3 times with different questions and the male (sorry didn't catch his name) was very helpful which as this was my first time purchasing interstate made the experience so much easier. The flight information that I received and I forwarded on to the seller was not very clear with the important information ie what time to be at the airport. An information sheet that states this kind of important information you would have received 5 stars.

6 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you for your feedback, Catherine. We're really glad to hear our team was helpful and made your first interstate pet purchase less stressful. We also appreciate your honest suggestion regarding the flight details—you're absolutely right, clearer communication on key info like airport check-in times would make things even smoother. We're taking this on board to improve our process.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Another great flight with our German…

Another great flight with our German Shepherd, Virgin Australia organised by Laena‑Leigh from Dogtainers.

5 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you, Corey! We're so glad to hear your German Shepherd had another smooth journey. Laena-Leigh will be thrilled to know she made the experience seamless again. We truly appreciate your continued trust in us.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Darwin to vic

Laena was very professional and caring for my 2 dogs and 2 cats. I was super worried about them flying and driving without me but laena sent me photos of them and brand me comfort.

2 juillet 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you Callum for your kind words! We're so pleased to hear that Laena was able to help ease your worries during your pets' journey from Darwin to Victoria. It's always our goal to ensure pets (and their humans!) feel supported and reassured every step of the way. We’ll be sure to pass on your appreciation to Laena.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

I’ve used Dogtainers a few times to…

I’ve used Dogtainers a few times to ship puppies interstate. Always so easy to organise and deal with. We breed miniature dachshunds so for our little tiny puppies to be super comfortable is our #1 priority. Thanks again to Laena-Leigh for making the process so easy.

27 juin 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you, Akita! We're so glad to have earned your trust time and again—especially when it comes to your precious miniature dachshund puppies. Laena-Leigh will be thrilled to hear your kind words. Ensuring their comfort and a smooth process is exactly what we strive for.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Great communication from the start to…

Great communication from the start to finish. The booking process was super easy and so much more affordable than other companies, I was impressed with everything. Drop off to pick up our little pup was cared for and transported with care including everything she needed. I’ll definitely be using this company for any future pet transportation.

25 juin 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you, Zaynah! We’re so pleased to hear that you had a smooth and affordable experience with us. Ensuring your pup’s comfort and care throughout the journey is always our priority, and we’re grateful for your trust. We look forward to helping you again in the future.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

I was so pleased with dogtainers

I was so pleased with dogtainers, they were th best for price and were so friendly even though I made the mam wait at the airport for me for over an hour as I didnt check my phone to see he had tried to contact me to let me know my flight arrival time. I totally forgot but he didnt mind, he was really understanding and professional. Id highly recommend dogtainers and for sure will use them in the future if the need arises.

20 juin 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you so much for your kind words, Sian! We're glad everything worked out smoothly and that our team could support you—even with the unexpected delay. It was our pleasure to help reunite you with your pet, and we truly appreciate your recommendation.

Kind Regards,
The Dogtainers Team

Noté 5 sur 5 étoiles

Great first time experience

This was our first experience at having to fly our animals so there were LOTS of questions. Laena-Leigh was the lucky (or unlucky) one to answer the phone. She answered all my questions and made the process sound so easy. Laena-Leigh was very cheerful and welcoming on the phone. My daughter said the drop off process at Brisbane was super easy. At Melbourne to collect our animals it was very reassuring to see Willow & Nacho unloaded from the plane in a gentle manner (even though that is other employees doing that) The pick up process was simple and the staff we met at the other end were polite and it was a quick process. We will definitely use Dogtainers again when they return.

12 juin 2025
Avis spontané
Logo de Dogtainers

Réponse de Dogtainers

Thank you so much, Yolande!

We’re so glad your first experience flying your pets went smoothly—and that Laena-Leigh was there to guide you through it with care and clarity. It’s completely natural to have lots of questions the first time around, and we’re happy to hear the team made the process easy from start to finish.

Willow and Nacho sound like seasoned travellers now, and we look forward to helping with their return trip when the time comes!

Kind Regards,
The Dogtainers Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus