I requested new hinges for my Door-Stop door. Customer Services gave a reasonable quote but also sent instructions on adjusting the hinges to confirm that i really needed replacements. This solved... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... Voir plus
L'entreprise a répondu
We have had two Door-Stop composite doors for over 12 years & they look as good today as they did when they were first fitted. Recently the end caps of the drip bar at the bottom of the door fell away... Voir plus
L'entreprise a répondu
First class customer experience! I must admit I had low expectations when I first reached out to the Door-Stop team, simply because our door was outside warranty and had been installed by the previou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With the online door designer any of the 940 billion different configurations can be configured in just 1 minute. We calculate and certify the thermal performance of every door, making Door-Stop composite doors ideal for energy efficient homes. Our range of Dual Certificated Fire and Security Doorsets has been designed and manufactured with Best Practice in mind. With dual or single certification options, timber core and GRP facings, this is a specification that provides extra peace of mind for building owners, landlords, residents and contractors.
Why Trade Installers Choose Our Composite Doors
Écrit par l'entreprise
- Designed with installers in mind, our composite doors reduce time on site and minimise callbacks.
- Our GRP composite doors are designed specifically for trade customers, giving installers a reliable, high-performance solution for residential door projects. Manufactured for strength, thermal efficiency, and consistent sizing, our composite doors are easy to install, low maintenance, and built to perform across a wide range of property types.
Coordonnées de contact
Export Drive, Huthwaite, NG17 6AF, Sutton-in-Ashfield, Royaume-Uni
- 01623 446336
- sales@door-stop.co.uk
- www.door-stop.co.uk
Open An Account In Under 3 Minutes
4,3
Excellent
168 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beware ....
Beware ..... do not use this company. Unfortunately these are one of the few composite door manufacturers who make fire doors. I should have taken note of the reviews but my options were limited. I ordered a fire door 4 weeks ago, they advertise on their website that it will be delivered in 7 days. They have changed their delivery date 4 times, sent me e-mails saying it is made and will be delivered the next day then telling me they can't make it due to machine breakdown. It should have been delivered last Thursday and now they have said they can't make it at all. Their customer service is the worst I have ever come across in 30 years in the trade. No-one answers the phone or replies to e-mails. How they have continued to trade with service like this is beyond me. Since this has happened I have spoken to a lot of tradesmen who now refuse to use this company ...... you have been warned !!
16 mai 2018
Avis spontané
Awful service
Awful service - door faded and cracked, they agreed to replace, failed to deliver numerous times then said they had delivered when they hadn't, provided a signed delivery note from an unknown person. Re-arranged delivery but failed again. Customer service dreadful, they really don't care. Avoid this business. They are a nightmare. Waiting for a response from them to re-imburse my costs, will update this review if I get anything positive from them
12 mai 2018
Avis spontané
very unreliable customer service
very unreliable customer service , you have to pay upfront then they don't want to know when there's a problem
6 mars 2018
Avis spontané
Our door leaks through glass panels …
Our door leaks through glass panels lock cover falls off and Door stop won't help. They say nothing to do with them contact supplier. Yet they made the door.
I advise anyone who is getting a new door DON'T get ONE MADE BY DOOR STOP!!!!!!!!!!
10 novembre 2017
Avis spontané
PLEASE DO NOT BUY !
PLEASE DO NOT BUY !! We are having the same problem as everyone else. Our 1 year old doorstop door keeps dropping and hits on the side and does not shut properly. I contacted their customer service who said the 10 year warranty is only valid with the fitter. So unless you can guarantee your fitter will not die , go into liquidation or refuse to keep coming out to adjust it your warranty is worthless. DO NOT BUY !!!
22 avril 2017
Avis spontané
Very poor quality
My door is less than two years old and the locking mechanism has broken. The door and and panel is generally of low quality. Frame is flimsy. The company claims item has no warranty with end user, and will not help.
10 mars 2017
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.