I was in the Belfast International branch. The customer service was amazing. Very polite, helpful and listened to my (high) demands patiently. I dealt with RK great guy to deal with. Will definitely r... Voir plus
Établissement
Changer d'établissementKarl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... Voir plus
L'entreprise a répondu
Fantastic service from booking to dropping off the car. RK made the process effortless when we picked the car up. You get offered the additional insurance to reduce your excess, but they are not pus... Voir plus
L'entreprise a répondu
Thanks RK for excellent service at Belfast Int. Will remember you in my next trips.
À propos de l'entreprise
À propos de Drivalia UK - BELFAST INTL AIRPORT
Écrit par l'entreprise
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Coordonnées de contact
Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, Royaume-Uni
- 028 9244 8755
4,3
Excellent
437 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful staff
Very helpful staff and pristine car. We had some minor issues with card payments which Tony sorted out for us and patiently talked us through options.
15 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good experience
Guy at front desk on arrival was really busy but was very helpful and got us our vehicle Ready in no time.. Nick was helpful on returning, overall good service and experience
16 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great Customer Service
Tony at Belfast Int was really friendly, helpful and informative!
15 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nice & easy pick uk with clear
Nice & easy pick uk with clear, easy to follow instructions. Tony who checked us in was very helpful & professional.
14 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The overall rental was very… was excellent
The overall rental was very professional/efficient/ friendly...
The 9 seater was an excellent vehicle
Tony of you Belfast International Airport was very helpful when explaining options and made the service run smoothly.
Regards Hugh Paul McCullough
13 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was super helpful and went above…
Nick was super helpful and went above and beyond to make our experience a great one
2 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Horrendous - Total Scammers
Horrendous
Absolute scammers!
Booked via a 3rd party on a recent work trip to Belfast.
When I arrived at the desk I was asked to pay an additional charge for the car on top of the security deposit.
This was supposed to cover any damages.
Then when I returned the car in the same condition claimed it was damaged.
I showed the guy a photo and a video I took when I picked up the car, he refused to look at them said he saw damage.
They took half the deposit now so currently down almost £1k with no documentation, no evidence and no further communication.
Tried to call their customer service, automated message saying fill in this form and we will get back to you within 14 days.
I've never dealt with such a shady, untrust with company.
Do yourself a favour pay a bit more at a reputable company
26 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Incredible
Incredible, smooth journey from airport to the yard! When we got there Tony upgraded us, no charge, to a series 3 BMW!!! Will definitely use again!
26 août 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Van Rental Review
I had a fantastic experience renting a van from Drivalia at Belfast International Airport. The process was smooth and hassle-free from start to finish. Toni was incredibly helpful, providing excellent customer service and making sure everything went perfectly. Highly recommend Drivalia for their professionalism and great service!
2 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It was our first experience with…
It was our first experience with Drivalia. Excellent service, nice car, friendly staff (special thanks to Tony). Definitely recommend this car rental company.
10 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service, shuttle from the airport is really quick with a lovely friendly driver. Tony in the office was brilliant and helpful when returning the car. Quick, easy and no problems
12 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Painful
Another painful experience.
Say they are unable to take a £1500 payment from a debit card but can charge £50 per day for not having a credit card. No support provide from either the staff member or manager.
11 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great service from Tony at Drivalia
Great service from Tony at Drivalia, Belfast International Airport.
Friendly, polite and helpful.
Excellent experience. Highly recommended.
10 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
We hired a car with Drivalia at Belfast…
We hired a car with Drivalia at Belfast International Airport via Zest Car Rental. Everything went smoothly in line with the details on the voucher. We had a free upgrade as our booked car was not available. The car was excellent as was the service we received from the representative, Nick. We will use Drivalia again & have no hesitation in recommending them.
3 août 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic service
Fantastic service, friendly, helpful staff from the shuttle bus driver to the office staff. Tony was super helpful and accommodating and made everything about the experience painless and pleasant. Thanks!
7 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Highly recommend!!!
That's my 3rd time using drivalia. I used many different car rental companies all over Europe and this one is by far one of the best! I booked and paid online and all the process in their office while picking up a car was was so fast and hassle free. Mainly thanks to Tony who patiently answered all my questions:D
5 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Tony was excellent
Tony was excellent, getting the car was a very smooth process. Got us an upgrade as he was such a gent
5 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was fantastic
Nick was fantastic, an absolute gent and so helpful 👏 totally recommend.
4 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was very helpful,polite and…
Nick was very helpful,polite and efficient .
Good service all round.
4 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great experience
Easy booking, great transfer from airport. Easy instructions to follow. Tony helped me check in and was amazing. Will absolutely be using again
3 septembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.