I was in the Belfast International branch. The customer service was amazing. Very polite, helpful and listened to my (high) demands patiently. I dealt with RK great guy to deal with. Will definitely r... Voir plus
Établissement
Changer d'établissementKarl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... Voir plus
L'entreprise a répondu
Fantastic service from booking to dropping off the car. RK made the process effortless when we picked the car up. You get offered the additional insurance to reduce your excess, but they are not pus... Voir plus
L'entreprise a répondu
Thanks RK for excellent service at Belfast Int. Will remember you in my next trips.
À propos de l'entreprise
À propos de Drivalia UK - BELFAST INTL AIRPORT
Écrit par l'entreprise
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Coordonnées de contact
Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, Royaume-Uni
- 028 9244 8755
4,3
Excellent
437 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly and helpful
We booked our car hire when booking flights with easyjet. Speedy collection from the airport and drop off. I booked a small car for me and my kids when booking and then hubby decided to join us. Tony upgraded the car for free so kids had more room, he explained everything when we collected the car with a smile. Highly recommend using them again
23 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Tony was very helpful and pleasant on…
Tony was very helpful and pleasant on collection and drop off. We would recommend.
23 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Top experience from the Belfast guys
The staff were amazing,friendly and courteous throughout the process of hiring a car.
They didn't have exactly what we needed ( we booked on the day,l ) but they still managed to help us get a vehicle that fit all our needs
Highly recommended
AJ and Tony were absolutely exemplary on all matters
22 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The process at collection was awful
The process at collection was awful. Card machine wouldn’t accept our card and ended up losing our booking fee for the car along with a lot of time. The guys at the desk - whilst pleasant - where extremely pushy trying to sell their insurance extras - pushing for excess etc. One person walked out while we were there. We won’t be using drivalia Belfast nor recommending them to anyone.
This experience was exactly the horror story car rental you hear of!
20 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Got in to trouble last minute
Got in to trouble last minute, luckily these guys saved the day, picked me up from the airport took me to there depot and I was on the road within 15 mins, all credit to RK, NB Who arranged it all and there friendly driver rob who picked me up, every single person I’ve mentioned is an asset to Drivalia, keep up the amazing work gents!
13 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
My first Drivalia. It won't be my last
My first time hiring with Drivalia at Belfast International Airport. I had booked via booking.com but wanted to add an additional driver on.
Tony on the desk made the changes all very easy. The price differential was fair and much cheaper than a competitor I had done a price comparison with.
Tony walked us to the car and explained a few things as Ive never driven a hybrid car before. Car was super clean. And everything went smoothly.
Handover on return was also supersmooth and I reckon I will be using Drivalia again if its this easy and competitively priced.
The £1500 reserve on the credit card is high. But I have every faith it will be vanished in the month as stated in the T&C.
I have a yearly policy to cover excesses. Which I would advise folks to do if they hire cars.
2 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
5 stars
NICK, AJ, thanks you so much for everything! Nice experience with this two guys. Thank you for your time and for explaining everything clear.
For sure I’m going to come back
10 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great customer experience and very helpful staff
I've hired a few cars from this company and always have had a great experience.
From airport to off-site area, back to the airport, was smooth and without any hassles.
Staff are very friendly and helpful.
In fact, on the last trip, I got an upgrade! but the quality of the cars has always been great.
8 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Friendly staff, quick process
Friendly staff, was even offered an upgrade by RK, process was smooth and simple
7 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great experience
I was a bit worried about hiring a car off site from the airport but it was a really simple experience. A driver collected us from the airport, took us to the hire car and the whole process was straight forward. Staff were all very helpful especially Tony.
1 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia em Belfast
O carro que me deram foi correto porém nao o que eu reservei a princípio.
O serviço de check-in e check-out é facil e rápido. Um obrigado a Tony que nos atendeu com muita gentileza e profissionalismo.
2 novembre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Shuttle good, car not great
Shuttle from airport to collect the car was good. Two sets of instructions online - one said that the would track our flight and would collect us, another said we had to call. We called to play it safe. Return shuttle was also good.
Car that we picked up was not in great condition. Lots of scratches, big dent in the rear passenger door. We asked how to open the petrol cap and they had to prise it open with a key. Warning light on the dashboard that they hadn’t talked us through.
Considering the amount they charge people if they damage the car I’d expect their cars to be in good condition.
27 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
A special thanks to Tony for dealing…
A special thanks to Tony for dealing with us so brilliantly! Very friendly, extremely helpful and the car itself was great. A good experience for us. I thoroughly recommend Drivalia
28 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Belfast International
Tony at Belfast International and the team were so friendly and helpful, great experience, will definitely use again
28 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very swift and positive rental…
Very swift and positive rental experience with Tony at Belfast international. Really helpful agent would use drivalia again.
27 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Alquilamos un coche durante 6 días en…
Alquilamos un coche durante 6 días en Belfast, desde la llegada fueron muy amables con nosotros en especial Tony. Nos proporcionó un coche superior al alquilado y automático, cosa que agradecemos mucho. Sin duda recomiendo la empresa por el trato, la rapidez en la recogida en el aeropuerto y en la entrega del vehículo.
24 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Superb service, turned “botched” booking into great experience
After having a “botched” booking through Easyjet, I thankfully landed in the safe hands of Tony at Belfast International, his service was excellent, and immediately put my mind at rest. Pick up was on time , superb car supplied, affordable rental and insurance and all communications were clear and easy. The next time I need to rent a car I will look no further than Drivalia. HUGE thanks TONY for everything
17 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service from Tony and the…
Excellent service from Tony and the guys. The driver that picked us up from the airport was chatty and helpful with the local area.
Thank you
24 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Driver from airport to pick up location…
Driver from airport to pick up location was superb, Liam I think? was fantastic humorous & helpful.
Arrived at pick up offices where Tom continued the excellent service assisting us in every way he could.
21 octobre 2025
Avis spontané
Réponse de Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.