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DriveTime Car Sales - Augusta Avis 63

TrustScore 4.5 sur 5

4,7

3212 Washington Rd, 30907 Augusta, GA, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The sales rep, LaShondra was very helpful very professional. She took care of all of my needs. She went above and beyond that’s what made it so outstanding she’s an excellent salesman.

Noté 5 sur 5 étoiles

Mr Reggie at DriveTime on Washington Rd was very helpful..He needs a promotion..Jennifer was also very helpful

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lashonda Flournoy was very professional and caring. She made sure I was comfortable in my purchase and also helped me through all the downloads and setups inside automobile. I will 100% recommend Driv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a... Voir plus


À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Marché automobile
  3. Concessionnaire automobile
  4. Société de crédit et de prêt automobile

À propos de DriveTime Car Sales - Augusta

Écrit par l'entreprise

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Écrit par l'entreprise

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Coordonnées de contact

  • 3212 Washington Rd, 30907, Augusta, GA, Etats-Unis

  • 17066910190
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Shop every car with your personalized terms!

4,7

Excellent

TrustScore 4.5 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I want to give a huge thank you to…

I want to give a huge thank you to Brandi at DriveTime for her outstanding customer service. Not only did she go above and beyond to get me into the car I needed right when I needed it most, but she also made the process enjoyable from start to finish.

Brandi is professional, knowledgeable, and quick to make you feel at ease. On top of that, she’s a natural comedian — she kept me laughing the whole time, which turned what could’ve been a stressful experience into a fun and memorable one.

If you want someone who truly cares about her customers while keeping the vibe light and positive, Brandi is the one to see. She’s the reason my experience at DriveTime was a perfect 10/10.

6 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Brandi was able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Sean made my experience great he really…

Sean made my experience great he really needs a raise

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Brandi & Jennifer are phenomenal…Ty!

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Thank you for leaving your review, Steve . We love hearing that you were pleased with your experience at Augusta DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Great experience from ms.Lashonda

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

We appreciate you sharing your experience with us, Kashh Year. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

I have bought many cars in the last 54…

I have bought many cars in the last 54 years and this has been the easiest and most enjoyable buy yet. The commercials are for real. The entire team of Lowanda, Shonda
And Sean made the deal for real.
Thanks to the whole Team.

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Hello Clarence Ware, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Noté 5 sur 5 étoiles

Very helpful and friendly

Shonda was extremely helpful and informative

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

We are grateful to have you as a valued DriveTime customer Albert. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Had an excellent experience and the…

Had an excellent experience and the staff was very friendly

5 septembre 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Hello Sam, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Was approved instantly Brandy is…amazing

Was approved instantly Brandy is amazing...

5 juillet 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

We appreciate you sharing your experience with us, Chiquita L Curry. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Brandy was able to create that for you!

Thank you,

DriveTime Customer Relations

Noté 1 sur 5 étoiles

Drivetime are con artists

I bought a 2021 GMC Terrain from Drivetime in Augusta, GA on May 10th 2025. This was a big investment for me and a difficult decision to make. I needed a reliable vehicle for work and general transportation for my kids and myself. I took the leap trusting Drivetime was selling me a sound vehicle and had done their due diligence in performing a pre purchase inspection. On June 18th just 39 days after purchasing this vehicle and (still making payments actually having just made the first payment after initial down payment) I was left stranded when the transmission wouldn't shift. I contacted SilverRock who I pay for the warranty with. I got the vehicle to a transmission shop over an hour away that is in network that night. The following day they notified me that the transmission fluid was completely black and full of metal shavings. For any remotely qualified mechanic checking the fluids would be part of an inspection. When I voiced that to Drivetime they only said we just check for active mechanical failures. This was an active mechanical failure as the internal parts of the transmission had already begun breaking down. They either didn't inspect or more likely chose to sell it anyways. As of today the 29th of June still no vehicle it has been 10 days without the GMC I purchased and am paying for. SilverRock wanted to source their own transmission to replace the current damaged one and after several days found one that will be delivered to the shop this coming week. Being a holiday week upcoming they notified me the car most likely won't be finished until the following week. After the transmission is replaced there is still further diagnosis to be done for other strange noises that developed. I'm without the GMC I'm paying for 20+ days maybe even a month or more. The warranty only covers 10 days on a rental at 30 a day. When I asked Drivetime if they would cover the additional days or provide some type of options or assistance I was told they will do nothing absolutely nothing at all. No rental assistance, no return, no trade, no real apology from Drivetime Augusta or corporate customer relations. The only assistance I'm getting is through SilverRock who I pay for the warranty with. No attempt at all to do the right thing in any way shape or form. No attempt at all to show any concern for a consumer and human being a single father working class citizen who trusted their company spent thousands of hard earned dollars and was conned by Drivetime. This was a con in fact because no attempt to rectify selling a lemon was made.

10 mai 2025
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Thank you for leaving your review, Will Ford. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

They made it easy to find the car that…

They made it easy to find the car that I wanted

13 janvier 2025
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Réponse de DriveTime Car Sales - Augusta

Thank you for taking the time to share your DriveTime experience, Roger. We love to hear that our sales staff provided a great car-buying experience for you at our Augusta DriveTime!

Thank you,

DriveTime Customer Relations

Noté 5 sur 5 étoiles

Sean is a great salesman very…

Sean is a great salesman very understanding, and professional and got the job done.

13 décembre 2024
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Hello Sheila, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Noté 5 sur 5 étoiles

Shawn was great

10 novembre 2024
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Réponse de DriveTime Car Sales - Augusta

Hello Kishona, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Noté 5 sur 5 étoiles

Great experience!!!

We had a great sales expert who was very kind and very knowledgeable. He made the experience much easier and enjoyable and less stressful.

29 octobre 2024
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Réponse de DriveTime Car Sales - Augusta

Hello Billie Borden, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Noté 5 sur 5 étoiles

Wanted to say Lashonda did a…car

Wanted to say Lashonda did an amazing job! She got me in and out she was very knowledgeable and went the extra mile to get me in my new suv ! Please ask for her if u looking to buy! Tysm Lashonda

14 septembre 2024
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Thank you for taking the time to leave a review, Danella! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Noté 1 sur 5 étoiles

Bad deal got a lemon

Bad deal got a lemon. I call the warranty Department having problems with the Brake System. That when i got the bad news that the Vehicle been has been in Saltwater.That when my problem really started. The warranty department wanted me to take it to repair shop so i did that. They refuse too do anything because their was so much wrong with the Vehicle.To make a long story short . I Will Not Recommend anyone too Purchase A Vehicle from Drive Time.



23 mai 2024
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Thank you for leaving your review, Mary. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Noté 5 sur 5 étoiles

My daughter worked with Shonda in the…

My daughter worked with Shonda in the Augusta, GA branch and she was awesome. She answered all of our questions and made my daughter feel comfortable as a new resident of GA. She even helped my daughter get setup with an extended warranty to ensure that as the car starts to age and have issues, my daughter is still covered. She is the best! I suggest anyone going to the Augusta, GA branch to go and see Shonda!! Thank you for all of your help Shonda! My daughter is so happy!

5 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

They literally sold the car out from…

They literally sold the car out from under I had an appointment at 9am to bring the money & purchase my vehicle & now at 9pm the night prior they have sold the car I supposedly “reserved” really wth mfs I needed this you money hungry pos

21 juin 2024
Avis spontané
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Réponse de DriveTime Car Sales - Augusta

Thank you for reaching out, Cody. Our inventory sells quickly. Although the vehicle you were interested in was sold before you arrived, we're confident we have the right car for you in our vast inventory. We encourage you to keep checking DriveTime.com for the car you want or reach out to your local dealership so they can be on the lookout for specific vehicles.

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