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Lisez les avis des autres

Noté 5 sur 5 étoiles

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... Voir plus

Noté 5 sur 5 étoiles

Dungeonland have been absolutely great for years - the only place you need in the UK for TTRPG stuff. Quick delivery, well packaged.

Noté 5 sur 5 étoiles

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... Voir plus

Noté 5 sur 5 étoiles

I ordered a book from Dungeonland that arrived well packaged and the book itself was sealed with shrink wrap. Unfortunately the book had some damage; pages had torn corners and many of the pages were... Voir plus

À propos de l'entreprise

  1. Fournisseur de service de jeux
  2. Librairie
  3. Magasin de jeux

Écrit par l'entreprise

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

782 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(782)

74 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always well packaged

Always well packaged, books arrived in good condition. And they should for the price of postage these people charge.

14 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Superb service! Dungeonland are not only well priced but delivery is speedy!! Good selection of stock, very pleased!

3 janvier 2025
Noté 5 sur 5 étoiles

Exactly what I needed; perfect experience!

International shipping to the US was a cinch.
The book I ordered came quickly and was packaged very well. Mark provided fantastic customer service. Kudos!
I would recommend this store and will consider them for all future international orders.

Thanks!

18 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, communication and my books couldn’t have been wrapped any safer for transit. Why can’t all shops be this dedicated to customers.

29 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great place to buy role playing games…

Great place to buy role playing games (in my case) and much more.

They are really helpful and very competitive on price.

Building and bringing customers into a community is very much part of the service given they are directly contactable via their own discord channel with quick responses.

Just highly recommended in a small niche market.

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very helpful staff

Difficulties with Parcel Force delivery, but all sorted by the Dungeonland team.

Would definitely buy from them again

6 décembre 2024
Avis spontané
Logo de Dungeonland

Réponse de Dungeonland

Hi, sorry you've not received your item. As we have had no contact from you previous to this review, we do not know who you are, or what you bought, or when it was. So it would be helpful if you would contact us with information about your order. At the least, if you would post the tracking for Parcelforce on this review then we can take a look at that. It would also help authenticate your review.

19/12 update to above - after some detective work I have discovered your name is Daniel and I believe this transaction was from the 5th December. Your parcel was dispatched on the 6th and your tracking does work fine. Your tracking is IS1188024. Each time Parcelforce have attempted delivery no-one has been home. They have contacted you by e-mail and updated the tracking to let you know the parcel that contains your book is at their depot awaiting your instruction. You can have it redelivered still, or sent to a local post office. If you do nothing, it will be returned to us at which point we will refund the cost of the book for you. We would still appreciate your contact as we have had nothing but silence from you and that is making it much harder to help.

Noté 5 sur 5 étoiles

Excellent Independent!

My experience with Dungeonland has been fantastic and I could not recommend them more highly.

I had an unfortnate issue at my end with an online transaction which was efficiently managed by a team of incredibly helpful and understanding people who ensured I had everything sorted.

Locals should definitely check them out and they have an excellent selection for online orders too.

A massive thank you again to Mark, Andy, and the team!

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Speedy service, even for bulk orders

Great service, I thought that with the size of my order being large (both in size and amount of items) that it would take a while to arrive, with packing and shipping etc.
Imagine my surprise when it arrives the next day, everything was packed really well (still finding packing peanuts around the house to this day) and all items were in fantastic condition. Not had an opportunity to see them much since as they were Christmas presents, so all in all I'm very impressed with not only the speed of delivery but the quality of the products :)

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good prices & Service

Good prices, fast delivery and well packed.

One item I ordered should have come with a free PDF, but it didn't arrive. I contacted Dugeonland and within 5 minutes the PDF was there. First class service I would say.

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

This was a fantastic service

This was a fantastic service, best experience this year, ordering was easy, shipping was immediate and delivery fantastic, I’m someone’s mum so not the best online but honestly this company were brilliant, thanks so much for taking the stress out of purchasing something I know nothing about…..much appreciated😍

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Ordered product 2 days ago and delivered today. My first Weta work product, love the Balrog. Many thanks

31 octobre 2024
Avis spontané

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