Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementVale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... Voir plus
L'entreprise a répondu
The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... Voir plus
L'entreprise a répondu
Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Coordonnées de contact
Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, Royaume-Uni
- 01254 367330
4,7
Excellent
535 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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All good
Easy to book. Excellent communication. Friendly and efficient service.
3 mars 2026
Avis spontané
Réponse de Dyno-Rod - North West
Dr Steven Smith,
We appreciate you sharing your experience! We're so glad to hear our booking process was easy and our service was friendly and efficient.
Michael
Had fantastic service today
Had fantastic service today. Work was completed and the area tidied and cleaned. The engineer was pleasant and polite. He let us know he was on his way. Explained what the issue was and how we could have further work to prevent it happening again. I would highly recommend the company. The price quoted was the price I paid. Great service.
2 mars 2026
Avis spontané
Réponse de Dyno-Rod - North West
Lorraine Ellis,
We appreciate you sharing your experience. We're happy to hear that the work was completed effectively, the area was tidied, and the engineer was pleasant. It's great to know that you were informed and would recommend our company.
Michael
Poor Customer Service:
I phoned around 3pm on 1st March 2026 to ask for someone to come out to Kendal to clear a blocked sewer pipe connected to a private sewerage system.
I was told a workman would phone soon. Two hours later, I was told no one was available for call out today.
The person who called was unable to confirm that some one would be available tomorrow either.
Very unreliable and disappointing response to a toilet emergency.
1 mars 2026
Avis spontané
Réponse de Dyno-Rod - North West
Susan Mellonie,
We appreciate you bringing this to our attention. We're sorry to hear that we couldn't assist with your urgent issue and that we didn't meet your expectations regarding our availability and communication. We'll review your feedback to improve our response times.
michael
Fantastic service
Fantastic service. Callum was brilliant and sorted the problem out very quickly. Would highly recommend.
26 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Jane Glover,
We appreciate your fantastic feedback! We're so happy to hear that the issue was resolved quickly and effectively. Thank you for recommending our services!
Dyno-Rod
Service Engineer
We had a service engineer visit us today 24 th February.
What an excellent service we received.
We had two radiators removed and replaced. The engineer, Jacob Patton, was brilliant, so professional, tidy, stayed late until he was satisfied that the radiators were working well. Just brilliant service definitely recommend, especially the engineer, Jacob.
25 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
JILL STENTON,
We appreciate you sharing your experience. We're happy to hear that the service replacing your radiators was excellent. It's great to know the engineer was professional, tidy, and ensured the radiators worked well. Thank you for recommending our services!
Dyno-Rod
Great service
Great service, really quick and sorted the issue out no problem. A bit pricey though for the service overall.
20 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
James Joseph,
We're glad the service was quick and effective. We appreciate your feedback regarding the pricing, and we'll consider it as we improve.
Dyno-Rod
Satisfactory service from Craven Services (North West) Ltd.
The operator kept me informed at all times and was very pleasant.
19 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Mark Stuttard,
We are so glad the operator kept you informed and was pleasant. Thank you for sharing your positive experience with our service!
Best wishes
Michael
Dyno-Rod
A quick response and excellent service
Excellent service. Easy to book over the phone and quick response to blocked drain. Jake explained what the issue was and rectified it , then used the camera to show me that all pipes were clear. A thorough service and Jake was polite and courteous throughout. Definitely recommend.
18 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Michelle Smith,
We appreciate you sharing your experience. We're happy to hear that booking was easy and the response to the blocked drain was quick. It's great to know the issue was explained clearly, rectified, and that you were shown the clear pipes. Thank you for your recommendation!
Best wishes
Michael
Dyno-Rod
Excellent service
Excellent service. Explained every step and showed camera. Spent time to do the job right and gave additional guidance on some needed works. Better than expected. Engineer cares about doing it right.
11 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Matt McConnon,
We appreciate you sharing your feedback. We're happy to hear that the service was excellent, with clear explanations, and that the engineer was thorough and helpful. Thank you!
Best wishes
michael
Dyno-Rod
Booked in via dynarod website but let…
Booked in via dynarod website but let down twice by franchise company they use
10 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Joanne Botham,
We are very sorry about the service you experienced after booking through our website. We'll look into this issue with the call centre.
Dyno-Rod
Exceeded my Expectations
Easy to book an appointment online. Received the engineers call quickly followed up by a call from the drain specialist. Arrived on time and was very friendly and courteous. Found the problem and completed the job. Drain cleared and camera checked all other areas. Very pleased and would recommend.
6 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Alan Roe,
We're happy to hear that booking was easy and that our team was prompt, friendly, and efficient in resolving the drain issue and conducting a camera check. We appreciate your recommendation!
Best wishes
michael
Dyno-Rod
Really professional
Really professional. Very helpful. Good system where they could find the history of servicing drains.
6 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Sheila Slater,
We appreciate you sharing your thoughts. We're happy to hear that you found our service professional and helpful, and that you value our record-keeping.
Best wishes
michael
Dyno-Rod
Successful visit
I called at 9.30 am and had a visit at 4.10pm. This was sorted in an hour. The guy was so pleasant and helpful it was a pleasure to deal with him. All was seamless and hopefully sorted!!
5 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Kath Stephenson,
We're happy to hear that the visit was arranged quickly and the service was helpful. We appreciate your feedback and hope everything is resolved!
Best wishes
michael
Dyno-Rod
Fantastic service
Fantastic service. Polite. Professional. Great communication. Quick to sort the problem. Highly recommend. Lovely chap. Thank you
2 février 2026
Avis spontané
Réponse de Dyno-Rod - North West
Lorna Ferguson,
We appreciate you taking the time to share your positive experience. We are so glad that our team was able to provide prompt, clear communication and resolve the issue efficiently.
Best wishes
michael
Dyno-Rod
Excellent professional service
Excellent professional service. Arrived promptly. Jacob was polite, well mannered, efficient and worked very hard to sort out our blocked drain before leaving the site clean and tidy. Never needed the service before but would thoroughly recommend them. Fixed price with no hidden extras.
12 janvier 2026
Avis spontané
Réponse de Dyno-Rod - North West
Peter,
We appreciate you sharing your positive experience. We're happy to hear that our team member arrived promptly and efficiently resolved the blocked drain, leaving the site clean. It's great to know you would recommend us!
Best wishes
Michael
Dyno-Rod
Fantastic service
Fantastic service! Booked a visit the night before online, no hassle and super easy. Blocked outside drain was sorted by lunchtime the next day. Super friendly and professional and even cleaned the patio spillage away and left every where spotless. Would not hesitate to call them again. Thank you for such efficient service, which can be hard to find these day.
12 janvier 2026
Avis spontané
Réponse de Dyno-Rod - North West
Denise Dean,
We're happy to hear that booking online was easy and that our service resolved your blocked drain quickly. We appreciate your comments regarding the technician's friendly, professional approach and thorough cleanup. Thank you for your positive feedback!
Best wishes
Michael
Dyno-Rod
Excellent service. Given the short notice.
Engineer was very quick to find the blockage and unblocked it in a very short time. He was very professional in carrying out the operation of the unblocking, and was on his way to hisz next job within 3/4 hour. A job well done and was worth the expense. as it stopped any more worry that we could be without toilet facilities for a number of days. Job well done.
D S. Helmshore, Rossendale.
9 janvier 2026
Avis spontané
Réponse de Dyno-Rod - North West
customer D. STORY . Lancashire ,
Thank you for your review. We're happy to hear that our engineer resolved the blockage quickly and professionally, restoring your toilet facilities. We appreciate you acknowledging the value of our service and your peace of mind.
Best wishes
Michael
Dyno-Rod
Excellent service
Regular update on time of arrival, prompt and efficient service. Clear explanation of problem and action to take to avoid repeat
8 janvier 2026
Avis spontané
Réponse de Dyno-Rod - North West
Michael Muschamp,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the updates, promptness, efficiency, and clear explanation.
Best wishes
Michael
Dyno-Rod
Réponse de Dyno-Rod - North West
Carly Turner,
We are happy to hear that we provided a great response, even on a bank holiday. Thank you for your positive feedback!
Best wishes
Michael
Dyno-Rod
Your service is on time efficient and clean
Your company was on time quick and efficient polite and washed the area down before leaving
19 décembre 2025
Avis spontané
Réponse de Dyno-Rod - North West
Leslie Hill,
We appreciate you taking the time to leave us a review. We're happy to hear that our team was punctual, efficient, and courteous.
Best wishes
Michael
Dyno-Rod
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