Dyno-Rod - Plumbing East London Avis 

An engineer came to fix a pump on the cold water pipe from the water tank in the loft. He inspected the loft and ordered the pump. He did not say that there was no power socket in the loft which had to be provided. The next time two engineers came with the pump and said that the wrong pump was ordered. They said the pump could be located in the bathroom on the 1st floor, where there was a socket, when the right pump came. The next time the first engineer came and said that a plug socket had to be fixed by me in the loft where the pump would be installed and the pump was the right one. I got the socket done, and the first engineer fixed the same pump in the loft, which is working fine. I had to waste three days on a job, which needed one day. On the very first visit I should had been told to install a power socket in the loft. Different engineers gave different information about the pump and where it could be located. Totally dissatisfied with the service

Pana was extremely good, efficient and professional, he explained everything very clearly, and we will always ask for him whenever we need Dynorod in the future

The plumber who arrived was friendly and knowledgeable and quickly diagnosed and fixed the leak under my sink. He phoned half an hour before he arrived to let me know he was on his way.
It would be helpful and useful if in future I could be given a time slot rather than having to wait I'm all day for an 8am to 6pm appointment.28th

Thank you to Danny for all his help; both professional and knowledgeable!

I had an issue with no hot water feed to my bath and hand shower. It took a couple of visits before a more experienced engineer, Danny, attended the job. He was much more forensic in his approach and, through a combination of perseverance and experience, was able to diagnose the problem and sort it out. Thanks, Danny.

He was very friendly and professional and I have no hesitation in recommending him.

Dyno always provides good service. It was no exception this time. Liam has done an excellent job sorting out my plumbing problem. He tested a few times to make sure the job is satisfactorily completed. He was polite, pleasant and very patient. He always wore a lovely smile on his face. I hope we have more young people like Liam who takes his work seriously and responsibly. Liam is definitely a 5 star plus.

Brilliant service provided by the young man that came, brilliant plumbing work ,I am very, very happy with the service he provided. He went over and beyond.Excellent, Excellent 👍

Danni is an efficient and courteous plumber. He installed 2 toilets in my house within agreed time and cleared up the old toilets, packaging and boxes before leaving

Danny is the best thing about this experience with Dyno-rod. Our hot water cylinder was leaking and the job spilled over to 2 days. Danny got to grips with our Byzantine plumbing system and made sure he was booked to complete the work so we didn’t have to start over with a different plumber.

Danny went the extra mile today. The job was much more complicated than we had predicted, but he persevered until everything was sorted. And he was very nice!
Thank you Danny

Peace of Mind!
100% Dyno Road Plumbing
Oliver, remodelling new pipework (water), under the kitchen unit,
Oliver asked me if I will be able to reach the valve and stopcocks.

He showed me how the pipework is running.

Oliver is very polite, so calm and fast.

Another point is the Price;
no extra time taken to add later on the invoice

The price is agreed prior to the work and theres no hidden or extra charge

Guarantee job, if there’s a problem they can come back 👌
The invoice was reasonable especially Dyno being a big company in the market!!
Thank you Dyno to send Oliver!

Marta/Bayswater

Plumbing
So bad
Cost me £260
Job wasn’t done correctly and had to repay to get it done again
Would even reimburse

danny arrived on time, he was friendly and professional the whole time he was here. it was clear from the beginning he knew what he was doing, and fixed our bath and shower leak with a new fitting. job done. thank you.

Prompt and efficient. After trying different valves, the engineer spotted a crack in the old cistern causing the leak. The next day he fitted a new cistern. Flushed with success!

Excellent job. Very organised and efficient. Really knew hi stuff.

To whom it my concern,

Anyone interested, I am writing to file a formal complaint regarding the plumbing issue at my business. yesterday there was a persistent leak in the basement that was not fixed. The leak has caused water damage to the surrounding area and is becoming increasingly inconvenient. I have contacted this company's maintenance department and although technicians have visited me to assess the problem, at the cost of £880 the problem remains unresolved. they are not serious it is a company without even one star it does not deserve

Sincerely,

A plumber came to my property to remove redundant pipework from a cupboard at the top of my stairs. The operative had to access my loft. He damaged my ceiling and light fitting and attempted to get away with. I went downstairs to put on some washing and caught him coming out of my bathroom. I asked what he was doing in there and he said that he went in there to mix cement. I had my underwear on display in my bathroom and i felt completely humilated. He was supposed to ask me to use my bathroom and cement should not of been mixed in the bathroom he should of done this in my kitchen. He entered my private space and i felt violated . I told him that he damaged my ceiling and light fitting. In addition the operative asked for my bank card details. I said this is a breach of GDPR and said that agreement has been made that i would phone the office to make payment after the the job has been done. I put in a complaint on the same day and sent photographs of the damage to my bathroom ceiling and nothing has been done. He left all the rubbish in my loft and Dyno have not responded to all my emails and phone calls. They are a con and the customer service is appalling.

Sam was excellent. Called me before he arrived. Did good job, really helpful advice and curteous. Would definitely use again and recommend to others

I have used Dino rod many times, and as always thoughtless professional and courteous would recommend to others, as if I need them again. I will definitely call them out.