I was kept informed and advised re the job I needed to have done. The service over the phone to the plumber changing the mixer tap was polite and efficient and the cost was reasonable. Thanks to Dyn... Voir plus

Établissement
Changer d'établissementBlackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ Stafford, Staffordshire, GB
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Lisez les avis des autres
Not only did the Dyno crew fix the water leak on my driveway, they ensured all wet clay was disposed of and replaced first with sand, to blanket my water pipe, and then 20 sacks of soft sandy gravel t... Voir plus
DYMO-ROD is reliable and trustworthy team, and I never fault in trusting their decision, such as that given recently. Thank you Team DY WO 624028
Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
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Écrit par l'entreprise
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Coordonnées de contact
Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ, Stafford, Staffordshire, Royaume-Uni
- 0133 289 7819
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The guy was polite, made as little mess as possible and cleaned up after.
The guy was polite
Clive was friendly
Clive was friendly and he carried out the work efficiently and satisfactorily.
Cane out within a couple of hours of my…
Cane out within a couple of hours of my call to my insurance company which was great.
Unfortunately when they came out they said a new stop tap needed fitting and they don’t do that.
Pointless having the insurance
Great job
Great job. Identified the leak, sorted the problem and tidied up.
Very polite and professional young man.
Great job done to sort a dripping mixer…
Great job done to sort a dripping mixer tap in the kitchen. New tap glands & handles fitted & now no dripping tap & works perfectly
Excellent customer service
They phoned and messaged to let me know when they would arrive and a member of the team arrived within the timescale. The plumber was professional, friendly and explained everything. The problem was resolved quickly and efficiently, excellent service.
Great service and outcome.
Very fast, clear and the cost was a fraction of what I expected, the toilet was fixed and the room tidy and clean. Great job!
Arrived in the time slot
Arrived in the time slot, told him the problem and he got it sorted quickly.
Amazing service
Amazing service, fixed what he suspected was the issue. Turns out that was only part of the cause… didn’t leave until he fixed the leak. Had to remove all bathroom units for access, when the job was completed he fitted everything back just the way it was.
Highly recommend very professional
Appalling service
Appalling service. Rude, curt, useless plumber. Came to house to assess as part of an emergency call out for a water leak. Was in my house no more than 2 minutes. Couldn't wait to leave (obviously to get to next job). Mumbled something about getting a quote for a new tap and to check my terms and conditions and left me completely confused and wondering what to do. This person couldn't seem to stay long enough to explain (or rather didn't know what to explain). Plumber couldn't even bring himself to be friendly or apologetic that he couldn't do anything for me. Would not recommend.
Excellent
I had a major leak that needed urgent attention and Dyno came to the rescue. Amir did a fantastic job, was calm and reassuring and addressed the issue quickly and efficiently. Well done!
Poor service, poor communication
Following a flood from a family bathroom through the floor, down the wall into the dining room my insurance company referred us to Dyno. Originally given a time of before 11.19, then a telephone call to inform the plumber would be with us in the afternoon. After calling again at 3.30 pm to enquire if someone was still coming to fix our terrible leak was assured that we were still on the list and would be called before they arrived. No call received plumber turned up and then left. Poor service and we still have no running water and have been put on an emergency list. WHY were we not put on this list at 6.30 am when it first happened? Still waiting hoping to be seen within the next 2 hours.
Professional Outfit
Kevin & Mackauley spent a long day replacing our CH pump and flushing 17 radiators in an old system. Clearly competent and experienced plumbers and backed up by good office staff who kept us informed since arranging the quote and appointment. Very pleased with their work.
Leaking toilet
Contacted my insurance company regarding a leaking toilet and they sent Dyno-Rod to investigate. Dyno-Rod found the leak and repaired it within minutes.
Very poor experience
Very poor experience. An engineer visited for a quote on the leak. 3 days after someone contacted to ask if I still needed a quote. When l spoke to them again about the leak,I was told that was not what the engineer told us and never got back to me. When I phoned up to enquire I was fobbed off. Complete waste of time.
The engineer Kevin was very thorough…
The engineer Kevin was very thorough and knew his job !
Completed with Care
John, the Plumber, was excellent. He was friendly, polite and customer centred at all times and validated the distressing experience of a water leak in the home. The repair was carefully completed with minimal disturbance to built in fixtures and a clear explanation was given of the job carried out. Thank you, much appreciated.
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